Protyre Autocare - Tiers Cross Reviews 

457
TrustScore 4.5 out of 5

4.7

Central Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more

Company replied

Rated 5 out of 5 stars

Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.

Company replied

Rated 4 out of 5 stars

The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuf... See more

Rated 5 out of 5 stars

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom

  • 01437 890100

4.7

Excellent

TrustScore 4.5 out of 5

457 reviews

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4.7

All reviews

(457)

35,357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite

Very polite, and welcoming. And very honest and professional would use again and would highly recommend.

November 26, 2025
Rated 5 out of 5 stars

Excellent advice and service

I like going to Tiers Cross Protyre because the staff are friendly and knowledgeable. They help me choose the right tyres for my vehicles and they explain the costs upfront, so that I know I am getting value for money. This time I booked a time slot which was great and stress free. I know that if I call on spec they are always helpful too.

November 17, 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service, very professional personnel, help me with punctured tyre straight away I pulled to garage, even i wasn't book the slot.

November 5, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Iuliia,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

October 27, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Martyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and informative. They fixed the problem very quickly and told me exactly how it happened

October 22, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Mr Mills

We appreciate you sharing your experience you had with our team at our Tiers Cross branch.

We're happy to hear that our team was helpful and informative, resolving the issue quickly and explaining the cause clearly.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

excellent service all of them were so…

excellent service all of them were so helpful i would recommend them 5 star service

October 22, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Tiers Cross branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional service. Highly recommend

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4 wheel drive tracking. Back on road within one hour. Exceptional service - very friendly knowledgable staff, excellent service and good value. Highly recommend.

October 17, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Calmharbour,

We appreciate you taking the time to share your experience you had with our team at our Tiers Cross branch .

We're happy to hear that our team provided such prompt and efficient service during your roadside emergency.

It's great to know you were back on the road so quickly!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
customer care - Protyre

Rated 5 out of 5 stars

Professional Efficient & Friendly

While on holiday recently, I’ve had two problems with my car. The first a tyre pressure sensor issue, was investigated fully and sorted by Mark and I was on my way thirty minutes later. The next day I went to start the car and the battery had died. As I’d had such great service the day before I contacted Protyre and they had the correct battery in stock so I took the car over (jump-started) and having confirmed the battery was the problem it was replaced at a very reasonable price. The team here are very welcoming, friendly and professional and I’d recommend this branch of Protyre to anyone.

October 17, 2025
Unprompted review
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Islwyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Simply fantastic service

I called this branch of Protyre when I quickly needed tyres for an unexpected drive of over 350 miles. Although it was late afternoon they sourced my 20” tyres from another branch and fitted them at a very competitive price. I will definitely use these guys again and recommend them. Well done all the team there. I visited on Tuesday 14th October 25

October 14, 2025
Unprompted review
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What great service by ProTyre- 3 tyres to the good 👍

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross
Rory and the fittings team were very accommodating given I just turned up without a prior appointment
Prompt work, coffee included and three new tyres all in space of an hour
Would highly recommend this company
Will be back for the other tyre when needed 😂
Thanks All

October 15, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

An excellent experience every time I…

An excellent experience every time I use Central Garage. The advice and support is invaluable. The team always make time to listen to concerns and make professional suggestions for a cost effective way ahead. I highly recommend them.
Diolch yn fawr - Thank you!

October 2, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Mr Morgan,

We're happy to hear that you consistently have an excellent experience at our Tiers Cross branch .

We appreciate that you value the advice and support provided. It's great to know our team listens to your concerns and offers professional suggestions.

Thank you for the recommendation!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great experience

This was the first time using this company for tyres they were very friendly from my telephone call to my visit and very helpful I highly recommend them

October 1, 2025

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