Protyre Autocare - Warrington Reviews 

1,726
TrustScore 4.5 out of 5

4.5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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Rated 5 out of 5 stars

I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and helpful guys at Warrington. Answered my query regarding MOT for a future date . My tyres were fitted in a timely manner . I will definitely use Warrington protyre autocare as m... See more

Company replied

Rated 5 out of 5 stars

I was going on holiday in 3 days and realised I hadn't got round to getting my wheel alignment sorted which had needed doing for months. I managed to get an appointment for the next working day and... See more

Company replied

Rated 5 out of 5 stars

My previous well known garage neglected to notify me to renew the MOT on my car and until I received a tax renewal from the DVLA, I checked when the MOT was due and discovered it had run out 3 weeks... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom

  • 01925 247 560

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,726)

34,122 reviews in the last 12 months

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Rated 1 out of 5 stars

1 star – Very disappointing experience

I had a very poor experience with this Protyre branch following an MOT.

The car failed on suspension components that had previously been repaired, which immediately raised concerns about the accuracy of the inspection. I was also told that front tyres fitted by Protyre only months earlier were dangerously worn, which is not reasonable under normal use.

I was then quoted over £1,000 for repairs. After seeking a second opinion, the same issues were resolved by an independent garage for a few hundred pounds, and the vehicle passed its MOT without major defects.

I also received conflicting information about MOT retest charges and felt pressured regarding additional work. Overall, the service felt inaccurate, overpriced, and unprofessional. I would strongly recommend getting a second opinion before agreeing to any repairs.

January 7, 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear  CM Floria, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Appointment 9-30 am

Appointment 9-30 am, arrived 20 min. beforehand as requested. Then sat and twiddled my thumbs for 30 mins, until my car was driven from outdoors car park into tyre fitting bay and received attention.

January 5, 2026
Rated 5 out of 5 stars

Helpful and professional.

December 23, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Patricia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre repair on the spot

Turned up just after opening with no booked appointment. I had a tyre that needed a repair and the guys at Protyre did it there and then in about 30 mins. Fantastic service, many thanks!

December 22, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Rich,

We're happy to hear that we could promptly repair your tyre without an appointment at our Warrington branch.

We appreciate you taking the time to share your positive experience and are glad you were satisfied with our quick service!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Hard sell for tyres I didn’t need.

Booked my car in for an MOT, received a call from the garage informing me that all my tyres were on the legal limit of 1.6mm and needed changing ASAP, I asked if the car had passed it MOT and the reply was “yes, but only just due to the tyres, the guy at the garage tried to hard sell me 4 tyres, I told him that I’ll shop around first.
When I picked the car up , the MOT certificate informed me that two tyres were at 8.0mm, one at 6.1mm and the other at 5.8mm, not happy. I’ve been using ProTyre for over 10 years from MOTs, breaks and tyres, I won’t be using them anymore, since Neil the ex-manager has left it’s gone downhill and I I’ve lost trust in them. Forgot to mention that the MOT had been cancelled 3 time before, due to the tester phoning in sick.
Poor service.

December 9, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear David Green ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Useless

Stood waiting around to be told we cant help you, you’ll have to go somewhere else.
After being told last week to come back when the manager will be here. Losing custom with that attitude, no respect or care.

December 10, 2025
Unprompted review
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Carol,

Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Car driving much better with the 4 new…

Car driving much better with the 4 new tyres and balancing thank you

December 10, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Helen​,

We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Used Protyre to run a diagnostic test on my car due to a fault showing. Everything was on time, the team were really efficient annd friendly and explained everything clearly to me.

December 3, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. The team were really helpful and welcoming. Work carried out efficiently and quickly. Would highly recommend the service and quality

November 19, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Mr Alan Bromley,

We appreciate you taking the time to leave us this fantastic review!

We're happy to hear that you found our team at our Warrington branch helpful and welcoming and that the work was carried out efficiently.

We value your recommendation.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Able to book MOT on line

Able to book MOT on line, and dealt with straight away on arrival. Couldn't ask for a better service.

December 1, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Slow deflation problem after new tyres fitted.

Booked in quickly Identified the problem as old weights leaking air. Fixed quickly.

November 28, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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