I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more
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Extremely friendly and helpful guys at Warrington. Answered my query regarding MOT for a future date . My tyres were fitted in a timely manner . I will definitely use Warrington protyre autocare as m... See more
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I was going on holiday in 3 days and realised I hadn't got round to getting my wheel alignment sorted which had needed doing for months. I managed to get an appointment for the next working day and... See more
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My previous well known garage neglected to notify me to renew the MOT on my car and until I received a tax renewal from the DVLA, I checked when the MOT was due and discovered it had run out 3 weeks... See more
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Company details
About Protyre Autocare - Warrington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom
- 01925 247 560
4.5
Excellent
2K reviews
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Reply from Protyre Autocare - Warrington
Hello Maurice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff
Very friendly staff , had a slow puncture which was not repairable on a run flat tyre and turned up without an appointment. They had the trye i was after and was fitted quickly and professionally and didn't have to wait long .
October 13, 2025
, FALKEN VAN TYRES Good deal on the tyres but I checked my…
Good deal on the tyres but I checked my pressures when I got back and there was a 10 psi difference between the two rear tyres apart from that all good
October 8, 2025
Reply from Protyre Autocare - Warrington
Dear John,
Thank you for bringing this to our attention. We are sorry this happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fast and efficient
I had a slowish puncture- took it to them and they fixed it right away.
October 4, 2025
Reply from Protyre Autocare - Warrington
Hello Fiona,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Never again !
Always had a good experience with Warrington Protyre up until recently.
HOWEVER, on this occasion, I had booked tracking as well as two tyres but the equipment for tracking was said to be not working. I got no confirmatory paperwork and I was told I would get a refund - but I am still waiting to receive the refund, even after re-visiting to remind them and emailing a request which was acknowledged ( by computer ? ).
What a change ! I have to assume that there is no intention to pay the promised refund and so I will be unable to use Warrington Protyre again - there are, after all, plenty of alternatives suppliers.
October 1, 2025
Reply from Protyre Autocare - Warrington
Dear Warren,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service and aftercare.
October 1, 2025
Reply from Protyre Autocare - Warrington
Hello Cees,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
3hr job turned into 7hrs
3hr job turned into 7hrs. Full day wasted. Wrong part delivered, then backup let them down.
October 1, 2025
Reply from Protyre Autocare - Warrington
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Friendly staff quick service had mot…
Friendly staff quick service had mot very happy this is my 2nd visit will be using again . Booking service really easy . Only down side is have to pay up front when booking. Didn't put me off however
September 29, 2025
Failed repair
Went initially for a puncture repair (screw in tyre) but tyre deflated 2 days later. Took it back - they checked but said could not find any issues. Advised they had tightened valve. Tyre deflated again. Returned and advised could not do anything else other than new tyre! I was not advised this would be at a cost but the manager apparently said it would be at cost. Tyre had lots of tread. Very disappointed. Been going to Jim Jeffries and now Protire for over 25 years. Will be going elsewhere from now on.
September 29, 2025
Reply from Protyre Autocare - Warrington
Dear Ian G
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent customer service
Excellent customer service , booked in for a tyre check before the winter , needed new, tyres in stock and fitted there and then . Thanks to all at the Latchford branch
September 29, 2025
Reply from Protyre Autocare - Warrington
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Garage to rely on
Have used Protyre Warrington many times for tyres etc. Appointment booked, 2 new tyres and front wheel alignment all sorted quickly and efficiently at competitive prices.
September 29, 2025
"I booked a free suspension check on 22…
"I booked a free suspension check on 22 May 2025 and was told everything was fine. I trusted their check fully, but when my MOT came up on 15 September, the car failed due to a serious rear shock leak. If they had told me back in May, I would have replaced it straight away and avoided wasting time and paying for a second MOT. Very disappointed with the lack of thoroughness."
May 22, 2025
Unprompted review
Reply from Protyre Autocare - Warrington
Dear Kaspars Ozolins,
Thank you for taking the time to raise your concerns. We are sorry to hear that this has happened.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind contacting us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Owen was very helpful...
Owen was very helpful and the job was done within the hour timing that he had indicated
September 24, 2025
Reply from Protyre Autocare - Warrington
Hello Adrian,
We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was dealt with efficiently and didn’t…
I was dealt with efficiently and didn’t have to wait too long.
September 22, 2025
Reply from Protyre Autocare - Warrington
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Spoke to 4 different people
Spoke to 4 different people, called into the garage twice before the works and still didn’t have a reservation booked when we arrived. Agreed the price on the Tuesday which was written down for me and then my wife was quoted £50 more! Received a call to say car was ready but the team can’t completed the Aircon recharge so wasn’t ready. All the issues were resolved eventually but not the usual efficient service we would normally receive from Jeffries.
September 22, 2025
Reply from Protyre Autocare - Warrington
Dear Mr Flannery,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Warrington
Hello Trevor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Warrington branch
Warrington branch. MOT booked online, when I got to the garage they said the machine was broken so they couldn’t do the test and it would be repaired later in the afternoon and to return the next day, this I did and it was still not working. I as led for a refund, they said they would arrange it, it took over two weeks for the refund and only after two reminders, they also said the Area Manager would contact me to explain why the problem had occurred and why I hadn’t been contacted to cancel my appointment so I wouldn’t have wasted an afternoon and also to see why the refund hadn’t been actioned, I was never contacted. I have used Protyre for both our cars for years but since there appears to be new management the service has deteriorated rapidly, I will not be using them again.
September 15, 2025
Reply from Protyre Autocare - Warrington
Dear Stevehg
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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