Protyre Autocare - Workington Lillyhall Reviews 

1,377
TrustScore 4.5 out of 5

4.4

Hallwood Rd, Lillyhall, CA14 4JR Workington, Workington, GB


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Rated 3 out of 5 stars

I booked the appointment on line however when I attended the booking clashes with bookings conducted direct with the garage, so it appears the online diary doesn’t align with the garages. This is inco... See more

Company replied

Rated 5 out of 5 stars

The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, super... See more

Company replied

Rated 5 out of 5 stars

Took my car up for its MOT services were excellent and fully explained to me , work was done & they were so friendly and offered me a payment option as I didn’t have the ready cash to pay at that ti... See more

Company replied

Rated 5 out of 5 stars

I pre-booked my car for its MOT and dropped it off in the designated time slot. The car was quickly taken to the MOT station and tested. I had a brief walk around and received a phone call saying I c... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, United Kingdom

  • 01900 605100

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,377)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

November 8, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tracking adjustment and tyre replacement at Workington

The team at Protyre Workington where very helpful when I discovered uneaven tyre ware and asked them to check and adjust the tracking. As I had to replace two of the tyres. The team provided sound advice as to which tyres would better meet my needs. I was very satisfied with my visit to Protyre. The only observation I would mention was I needed to correct my tyre pressures after the work had been undertaken.

November 10, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, my car was fixed and back to me within a day of failing its MOT. Kept me updated with what was going on. Highly recommend!!

October 10, 2025
Rated 5 out of 5 stars

Quick friendly and efficient.

Quick friendly and efficient.

October 27, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Phillip,

We are happy to hear that you found our service quick, friendly, and efficient. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick service. Very prompt professional service with…

Very prompt professional service with friendly staff and very reasonable prices.

October 29, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful no issues and very accommodating

Helpful no issues and very accommodating

October 31, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Darren,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and good service

Fast and good service

October 27, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service thanks

Excellent service thanks

October 27, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Fiona,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Mot visit

Work done at appointed time so no excess waiting. Would have liked to have had a copy of the exhaust gas reading though. Toilets were dirty.

October 24, 2025
Rated 5 out of 5 stars

Friendly

Friendly, helpful, always there when u need the, always feel safe after I drive away

October 16, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service here and everyone seems…

Great service here and everyone seems to know what they're doing. It's a pleasure to go there.

October 20, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Check they fit what you pay for

Picked out my tyres online to match one previously fitted there, paid for them turned up got tyres fit only to find out they had fit a different brand altogether and when I questioned it I was told they would have to do as they never had the ones that’s I’d ordered, but when i checked online again they still showed as available, poor customer communication poor service

October 20, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Dear Rachel,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Very good service

October 13, 2025
Protyre Autocare - Workington Lillyhall logo

Reply from Protyre Autocare - Workington Lillyhall

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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