Very straightforward and access to interest rates that are not available in Ireland. If more people used Raisin, the Irish banks might actually offer competitive deposit rates as opposed to the less t... See more

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Limited customer service hours. Tickets and inquiries are slow to process. Validating new bank accounts takes five days (far too long), generally very slow. Frequent interest rate reductions with li... See more
Raisin makes saving so easy. With Raisin, I can open accounts in other countries with interests almost twice as large as in my country (The Netherlands). And opening an account is very easy. Very user... See more
Raisin is great if you understand the concept. First, its not a bank. All these negative reviews calling it a bank. Do your research FIRST, and understand where you are putting your money. VERY hi... See more
Company details
About Raisin
Written by the company
Raisin ist Europas führender Marktplatz für Spar- und Anlageprodukte.
Ein Konto, viele Top-Zinsen – alles online und ohne Gebühren. ----------------------------------------------------------------------------------- ES | FI | FR | IE | IT | PL
One free sign-up gives you a Raisin Bank account and access to high-interest fixed-term and savings account offers from dozens of banks—fully protected up to €100 000 per bank by national deposit guarantee schemes, harmonised under the EU Deposit Guarantee Schemes Directive. ETF portfolios and pension products are also available in selected countries.
Over one million customers have already placed more than €80 billion via Raisin, all managed online or in the app, with no fees and no need to change your current bank. Raisin brings its platform to customers in the EU, UK and US. Raisin brings its platform to customers in the EU, UK and US.
Need help? Our multilingual customer service team is available on business days.
Deutschland – kundenservice@raisin.com
Österreich – service-at@raisin.com
España – servicio@raisin.com
France – serviceclient@raisin.com
Ireland – contact@raisin.com
Italia – servizioclienti@raisin.com
Polska – wsparcie@raisin.com
Suomi – asiakaspalvelu@raisin.com
Nederland – klantenservice@raisin.nl
United Kingdom – service@raisin.co.uk
United States – support.us@raisin.com
Contact info
Schlesische Straße 33/34, 10997, Berlin, Germany
- www.raisin.com
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Great platform and super-efficient 1099-INT
I have had very positive experiences with Raisin the past two years. Their email support is efficient and clear. Yeah, support and money movement is not instantaneous, but neither is opening new accounts at new banks if you are chasing savings rates.
I most like the ability to move money into a variety of high interest vehicles (HYSA, CDs, and no-penalty CDs) on a single platform without having to shop multiple banks and open new accounts. The consolidated 1099-INT at the end of the year was SO nice and simple.
May use AI-assist with repliesRead more
Unavailable in English!
Please can you make your products / services also available in English?
Yeah, I know I live in Germany.:)

Reply from Raisin
Easy to access and use many different…
Easy to access and use many different saving and deposit accounts, giving excellent rates
Interest certificates
i do not like that it takes, nearly 3 months for an interest earned certificate to be produced and given to me, this should happen within a week or two of the year end
Good experience overall
Good experience overall, but difficult to get through (over the phone) customer care. Certain information like when interest is paid on non fixed term investment difficult to obtain from the app. It would be good to have a webmaster option available
Small returns with poor customer services
I've been considering an investment of €10k at say 2.5% I would get a return of €250. The big question is do I want to risk my €10k for such a small return. I'm not impressed. Then I read the reviws, especially on customer services. I'm disappointed but the returns are insufficient to run that risk.
Very reliable and efficient Very reliable and efficient
Very reliable and efficient
Very positive experience so far
Very positive experience so far. The app is easy to use. Good options for saving.
Great service would highly recommend.
Brilliant Service
What a brilliant service- simple and effective.
Support staff very attentive. Rates brilliant compared to the marketplace. Would recommend
This is a great service and very…
This is a great service and very reliable. The rates are the best out there
Great service
Great service, great products and overall great experience. Easy to setup and app is brilliant
A welcome competition to local banks
The platform is easy to use, transparent and offers attractive, at least in Ireland, savings rates. A welcome alternative to the totally unattractive big Irish banks' offers who alas continue to benefit from their customers inertia.
There is a price to pay in earning 3.6%…
There is a price to pay in earning 3.6% on your money. Their fixed term deposits will not allow you access to your money until the full term has completed. No joint accounts are available (they are in other countries). Their support is very difficult to deal with. After that it's all good!
So far everything went well
Getting access to the best interest with your funds secured
Getting access to the best interest rates through an easy portal with the security of knowing that the funds deposited is guaranteed by the deposit guarantee schemes in the respective EU country means this is a no-brainer rather than leave funds with the poor rates offered by the local retail banks.
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