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Raisin Reviews 11,811

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very straightforward and access to interest rates that are not available in Ireland. If more people used Raisin, the Irish banks might actually offer competitive deposit rates as opposed to the less t... See more

Rated 3 out of 5 stars

Limited customer service hours. Tickets and inquiries are slow to process. Validating new bank accounts takes five days (far too long), generally very slow. Frequent interest rate reductions with li... See more

Rated 5 out of 5 stars

Raisin makes saving so easy. With Raisin, I can open accounts in other countries with interests almost twice as large as in my country (The Netherlands). And opening an account is very easy. Very user... See more

Rated 5 out of 5 stars

Raisin is great if you understand the concept. First, its not a bank. All these negative reviews calling it a bank. Do your research FIRST, and understand where you are putting your money. VERY hi... See more

Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Investment Service
  4. Non-Bank Financial Service

About Raisin

Written by the company

DE | AT
Raisin ist Europas führender Marktplatz für Spar- und Anlageprodukte.
Ein Konto, viele Top-Zinsen – alles online und ohne Gebühren.

-----------------------------------------------------------------------------------

ES | FI | FR | IE | IT | PL
One free sign-up gives you a Raisin Bank account and access to high-interest fixed-term and savings account offers from dozens of banks—fully protected up to €100 000 per bank by national deposit guarantee schemes, harmonised under the EU Deposit Guarantee Schemes Directive.

ETF portfolios and pension products are also available in selected countries.
Over one million customers have already placed more than €80 billion via Raisin, all managed online or in the app, with no fees and no need to change your current bank. Raisin brings its platform to customers in the EU, UK and US. Raisin brings its platform to customers in the EU, UK and US.

Need help? Our multilingual customer service team is available on business days.

Deutschlandkundenservice@raisin.com
Österreichservice-at@raisin.com
Españaservicio@raisin.com
Franceserviceclient@raisin.com
Irelandcontact@raisin.com
Italiaservizioclienti@raisin.com
Polskawsparcie@raisin.com
Suomi asiakaspalvelu@raisin.com

Looking for Raisin in additional countries? Discover our Trustpilot profiles for Raisin NL, Raisin UK, and Raisin US. For customer service inquiries, reach us at:

Nederlandklantenservice@raisin.nl
United Kingdomservice@raisin.co.uk
United Statessupport.us@raisin.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 5 out of 5 stars

Great platform and super-efficient 1099-INT

I have had very positive experiences with Raisin the past two years. Their email support is efficient and clear. Yeah, support and money movement is not instantaneous, but neither is opening new accounts at new banks if you are chasing savings rates.

I most like the ability to move money into a variety of high interest vehicles (HYSA, CDs, and no-penalty CDs) on a single platform without having to shop multiple banks and open new accounts. The consolidated 1099-INT at the end of the year was SO nice and simple.

March 22, 2025
Unprompted review
Rated 2 out of 5 stars

Unavailable in English!

Please can you make your products / services also available in English?

Yeah, I know I live in Germany.:)

March 19, 2025
Unprompted review
Raisin logo

Reply from Raisin

vielen Dank für Ihre Bewertung und offene Worte.

Für die Klärung des angesprochenen Sachverhalts kontaktieren Sie gerne direkt unseren Kundenservice. Gerne teilen wir Ihnen mit, dass Sie uns unter der Telefonnummer 030 21 784 002 (Montag bis Freitag von 8.30 Uhr bis 16:30 Uhr) oder per E-Mail an kundenservice@weltsparen.de erreichen können.

Haben Sie dies bereits gemacht? Dann bitten wir Sie noch um etwas Geduld. Unser Kundenservice wird sich mit Ihnen in Verbindung setzen.

Wir bedanken uns im Voraus für Ihre Mithilfe.

Mit freundlichen Grüßen
Ihr Kundenservice WeltSparen

Rated 3 out of 5 stars

Interest certificates

i do not like that it takes, nearly 3 months for an interest earned certificate to be produced and given to me, this should happen within a week or two of the year end

March 12, 2025
Rated 4 out of 5 stars

Good experience overall

Good experience overall, but difficult to get through (over the phone) customer care. Certain information like when interest is paid on non fixed term investment difficult to obtain from the app. It would be good to have a webmaster option available

March 12, 2025
Rated 3 out of 5 stars

Small returns with poor customer services

I've been considering an investment of €10k at say 2.5% I would get a return of €250. The big question is do I want to risk my €10k for such a small return. I'm not impressed. Then I read the reviws, especially on customer services. I'm disappointed but the returns are insufficient to run that risk.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

What a brilliant service- simple and effective.

Support staff very attentive. Rates brilliant compared to the marketplace. Would recommend

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great products and overall great experience. Easy to setup and app is brilliant

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

A welcome competition to local banks

The platform is easy to use, transparent and offers attractive, at least in Ireland, savings rates. A welcome alternative to the totally unattractive big Irish banks' offers who alas continue to benefit from their customers inertia.

November 25, 2024
Unprompted review
Rated 2 out of 5 stars

There is a price to pay in earning 3.6%…

There is a price to pay in earning 3.6% on your money. Their fixed term deposits will not allow you access to your money until the full term has completed. No joint accounts are available (they are in other countries). Their support is very difficult to deal with. After that it's all good!

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Getting access to the best interest with your funds secured

Getting access to the best interest rates through an easy portal with the security of knowing that the funds deposited is guaranteed by the deposit guarantee schemes in the respective EU country means this is a no-brainer rather than leave funds with the poor rates offered by the local retail banks.

November 15, 2024
Unprompted review

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