Randalls Residential Estate Agent Ltd Reviews 

121
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Randells Residential went above and beyond for our family. From day one Ben was supportive, honest and responsive. I highly recommend them.

Rated 5 out of 5 stars

We’ve had a wonderful experience and would definitely recommend! Ben Randall has helped us with buying our first home and has made the whole process as easy and pleasant as possible! He’s gone over an... See more

Rated 5 out of 5 stars

I would highly recommend Randall’s, Ben & Simon are such honest caring people. Always happy to help and answer questions. They give excellent feedback after each viewing. Always kept in contact a... See more

Rated 5 out of 5 stars

Randalls & especially Ben have been simply brilliant. Always on hand to provide sound advice and support whenever needed. We would truly recommend Randalls to you as they are not like your usual Estat... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Randalls Residential Estate Agent Ltd is an independent family business specialising in the sale and rental of property in Basingstoke and the surrounding villages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Estate Agent - Highly recommend…

I can't thank Simon and Ben for all their help in our property transactions, which has not been straightforward for us. They were always available and knew exactly what was happening along the chain. Very professional and excellent advice given, genuinely helpful. Would highly recommend Randalls Estate Agents. Thank you

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

From start to finish both Ben and Simon were fully on board with my property. Throughout the process they kept me fully updated with matters, some times over and beyond, and worked tirelessly to achieve a positive, and more importantly satisfactory, outcome for me. They cannot be praised more highly.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptionally experienced and reassuring

Simon was superb throughout the whole process. An excellent salesperson, troubleshooter and calming influence despite hurdles along the way.
He secured us our dream home and kept us in the loop throughout with his charming, chirpy demeanour. Thank you!

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Safe Hands and Proactive communicators - Recommend !

In what has been unusual times with the turmoil in the media about interest rates, will there / won't there be a housing crash.
Both Simon and Ben, have been with me and my family all the way in securing a positive outcome and sale. Proactive communicators, and I was very impressed how hands-on Ben was in removing roadblocks throughout the whole chain. They both understand the every changing market extremely well, you will be safe in their hands.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Effective and a pleasure to deal with

Both Ben and Simon have a great style of engagement, and they went above and beyond managing the sale of our house and working within an ever-changing market. Their knowledge & experience is invaluable. We wouldn't hesitate to recommend them to friends and family, & will absolutely reach out in the future if we plan to sell our current home. Thanks for the fabulous service!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Ben & Randall’s

We bought our property through Randall’s and it has been a really good experience from start to finish. Ben has been fantastic with viewings, his knowledge of the property market, those tricky negotiations and communication. Highly recommend Randall’s, thoroughly professional, friendly and trustworthy. Thank you Ben.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Simply the best!!

Randalls Residential are without a doubt the best estate agent we have ever dealt with. Friendly, realistic, trustworthy, and genuinely hard-working & with a genuine care for their clients, nothing was too much trouble for Ben and his guidance through a roller coaster ride of the conveyancing process. Throughout this highly stressful buying/selling situation, he was there to hold our hand with a smile and positive words of encouragement, all while expecting a new member to his family.
We couldn’t recommend Randalls highly enough and if we weren’t moving over 100 miles away, we wouldn’t hesitate to engage Randalls for our next house sale.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Head and shoulders above the competition

What can I say? Simon was insightful, experienced, honest, polite and fun. Ours was a probate sale for our late-Mum's home – Simon empathised, encouraged us to take our time, and never chased. It was a very easy decison to choose Randalls to market our old family home and we were delighted with the service and the results. Simon is tall, but he stands a head and shoulders above the competition.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

We cannot recommend highly enough!

Fantastic and personable service from start to finish. It was a genuine pleasure to work with Simon and Ben. We cannot recommend highly enough!
Thank you Randalls!!
Hannah & Tom

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience buying our first home!

We’ve had a wonderful experience and would definitely recommend! Ben Randall has helped us with buying our first home and has made the whole process as easy and pleasant as possible! He’s gone over and above throughout the whole process, always keeping us informed and letting us know that we can ask any questions and how to reach him. We would definitely recommend Randalls Residential Estate Agents and would hope to have them help us sell our house in the future. Thanks very much Ben!

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Randalls Residential

We were very happy with the service we received from Randalls Residential, when we recently sold our house with them. Communication from them was excellent, timely and accurate, they were always very responsive and they were extremely helpful in resolving issues as they arose. Huge thanks to Ben & Simon, who are both an absolute pleasure to deal with. We wouldn’t hesitate to recommend them.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

We wouldn't hesitate to recommend

Simon Randall was the estate agent for our recent home purchase…he has been wonderful. Always professional, engaging & proactive. Thank you for all your support…you were there for us every step of the way; we really appreciate all that you did for us! We wouldn’t hesitate to recommend Randall’s Residential.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Using Randalls for the sale of our…

Using Randalls for the sale of our house was one of the best decisions we have ever made.

Very professional, personable and available. No question was left unanswered. Ben was amazing at helping to keep the sale on track, keeping everyone in the loop and giving "nudges" where they were needed to speed things up.

Thank you Randalls - and Ben in particular!

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond at every point

I will be moving into my new home next week and I can say with 100% certainty it would not have been possible without Ben at Randalls Estate Agents.

Ben is a true professional yet maintains a very personalised service and is there for any question, worry or request you may have.

At every point of the process he has kept me informed, even if there is a slight delay, he is sure to know you are aware of this.

I couldn't be happier chose to buy through Randalls and appreciate everything you have done.

Thank you for going above and beyond for us Ben!

June 23, 2022
Unprompted review
Rated 2 out of 5 stars

Randalls handled my onward out if area…

Randalls handled my onward out if area purchase.
I was refused a viewing when asked as it came near to the sale.
The result was large amounts of rubbish and removed fittings from 2 rooms that were recorded as staying.
Personally, I felt harassed as a buyer and at times had to.pacify the estate agent instead of the other way around.
May be great for the seller but as a purchaser did not feel wholly supported. Now left with additional costs.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

An amazing company and an amazing team

An amazing company and an amazing team. Simon was engaging, supportive and tenacious. Without his personal touch and guidance we wouldn't have secured our dream home. They are refreshingly different to other estate agents and I certainly wouldn't be looking at using anyone else in the future.

April 29, 2022
Unprompted review

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