Randalls Residential Estate Agent Ltd Reviews 

121
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Randells Residential went above and beyond for our family. From day one Ben was supportive, honest and responsive. I highly recommend them.

Rated 5 out of 5 stars

We’ve had a wonderful experience and would definitely recommend! Ben Randall has helped us with buying our first home and has made the whole process as easy and pleasant as possible! He’s gone over an... See more

Rated 5 out of 5 stars

I would highly recommend Randall’s, Ben & Simon are such honest caring people. Always happy to help and answer questions. They give excellent feedback after each viewing. Always kept in contact a... See more

Rated 5 out of 5 stars

Randalls & especially Ben have been simply brilliant. Always on hand to provide sound advice and support whenever needed. We would truly recommend Randalls to you as they are not like your usual Estat... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Randalls Residential Estate Agent Ltd is an independent family business specialising in the sale and rental of property in Basingstoke and the surrounding villages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Simon Randall has been outstanding in helping us to complete the purchase of his clients' house. His courteous and calm approach has been a great reassurance when we were faced with delays and breaks in the selling/buying chain. He was the only estate agent in the whole chain who was proactive and on top of the situation, and he kept us regularly informed. Communication with the Randall's office was also very efficient with messages being passed accurately and promptly and calls being returned as promised. The contrast with other estate agents could not be greater, and we would have no hesitation in recommending Randalls Residential.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

House sale with a friendly approach

From start to finish, we received excellent service. Very proactive and great communicators. We dealt mainly with Ben, who is very personable and makes great efforts to look after the client’s best interests. Very well supported by Simon in Ben’s absence. We would thoroughly recommend Randall’s.

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

A brilliant local family business

A brilliant local family business I would recommend to anyone looking to move house.

Not only did they successfully sell our house during a very difficult year we also viewed a number of houses through them so got to experience both sides.

They have a very relaxed, friendly and insightful approach who know the local area around Basingstoke and the surrounding villages extremely well.

They were always very good and prompt getting feedback for us after viewings and were there on hand to help us with any queries at any time. Especially useful when trying to navigate the mine field of moving house from accepting an offer through to completion.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

I can wholeheartedly recommend Randalls…

I can wholeheartedly recommend Randalls who recently sold our home of many years. They knew the market and were fast-acting and efficient. Both Simon and Ben are personable, good communicators who kept us fully informed and provided sound advice. Their thoughtful approach made this significant undertaking as straightforward and painless as possible.

December 20, 2020
Unprompted review
Rated 5 out of 5 stars

Exemplary service - highly recommend

I wholeheartedly recommend instructing Randalls for selling your property. Simon instantly made us feel that our sale was in excellent hands, and throughout the process Ben was exemplary - able to offer advice, responsive, professional, and a lovely guy in general! We would have no hesitations whatsoever in instructing them again as a vendor and would feel confident engaging with them as a buyer too.

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

Stress free experience

We have recently completed on the purchase of a property in Pamber End. Simon has been a delight to work with, helpful with regular updates throughout the process with all completed with no fuss.

We would recommend Randalls' to anyone wishing to purchase or sell a property.

Mike & Jackie

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional from the first enquiry

From sending our first email enquiring about a valuation, Simon has been prompt, personable, passionate and honest about the sale of our property. He has, without a doubt, worked his socks off to ensure a selling process that was as smooth and stress free as possible from the initial valuation to the completion of the sale. We would highly recommend Randalls.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

An outstanding company!

I can highly recommend Randalls Residential - an excellent estate agent providing exceptional and personal service. They have been efficient and helpful throughout the process of selling our property.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional estate agency

We would absolutely recommend Randalls. We have just purchased a property through them, and they were brilliant. Simon is a true professional, and made the process so easy for us. We would definitely recommend using them in the future - fantastic.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Ben at…

We would highly recommend Ben at Randalls. We recently purchased a property through the firm and found Ben to be supportive, fast acting and informative throughout the whole process. We have already recommended them to many of our friends.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I would absolutely recommend Randall’s Estate Agents! We have just sold and bought through Randall’s and they have been excellent throughout.

Ben looked after us every step of the way, always made sure we knew what was happening and made things happen!

I’m hoping we won’t move again for a while but I’d use Randall’s every time!

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have just sold our property using Randalls, they were fantastic at giving us feedback to prepare for our sale, quick at delivering viewings and then giving us the feedback. We sold very quickly, and then since the sale, the communication in respect of the very long chain we had has been first class. Ben has kept us informed every step of the way, building to daily phonecalls to get the deal done. A friendly, professional service and done with a smile. I really recommend them, best agents we have ever had.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

I puchased my First time house with…

I puchased my First time house with Randalls during the Pandemic. It was a pleasant experience to be helped during a tough time. Everyone I spoke to from the organization seemed decent and patient.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from both Simon and…

Excellent service from both Simon and Ben, these guys come highly recommended. Warm, friendly, supportive, no question too much trouble for them to answer. If you’re looking for an agent stop searching....

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Very Helpful & Efficient

Randall’s were the estate agent for the property we purchased in Bramley. Simon and Ben were helpful throughout and always quick to respond to queries and arrange additional viewings. We would used them in the future and recommend them to others.

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

We viewed property with Randall’s when…

We viewed property with Randall’s when we started the search for our family home in 2018. After several failed attempts to sell our place, we contacted Randall’s to invite them to sell our home. Simon was refreshingly helpful and to the point, kind honest and above all empathetic to our situation and experience to date. Despite deciding to stay with our current agents, Randall’s contacted us when properties became available with them, which led us to our new home which we have now moved into. Couldn’t have done it without the help of Randall’s and in particular Simon. Would not hesitate to recommend or approach them again. Fabulous service even though they weren’t even our estate agents! We owe Simon so much and can’t thank Randall’s enough.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Our thanks to Randalls

My partner and I found a property marketed by Randalls back in March 2020 in Oakley. We have now exchanged.

Randalls were professional, punctual and well prepared with a good understanding of that specific property and surrounding area, able to answer our many immediate questions.

To say that 2020 has presented some significant challenges to the housing market would be an understatement; fortunately Randalls were able to help us navigate these. Our sincere thanks go to Simon Randall for helping to find innovative solutions to obstacles on more than one occasion.

We’ll be moving into our new house next week and couldn’t be happier. Thanks.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service, happy client

We were very impressed and grateful at how helpful Ben was, during the purchase of our new home. Nothing was too much trouble, from giving us as many viewings as we felt we wanted, to liaising and negotiating with the vendors on our behalf with regards to the fixtures and fittings once we were approaching completion.

Having had such a positive experience of Randalls from a buyers’ perspective, we had no hesitation in engaging Ben and Simon to market our current home. Within 24-hours of putting our house on the market, we had received a full asking price offer, which both delighted and astounded us!

Ben carried out all required due diligence on the purchasers, and satisfied us that it was a genuine offer. The sale proceeded smoothly, with Ben keeping us informed at every stage as to what was happening.

September 4, 2020
Unprompted review

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