Randalls Residential Estate Agent Ltd Reviews 

121
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Randells Residential went above and beyond for our family. From day one Ben was supportive, honest and responsive. I highly recommend them.

Rated 5 out of 5 stars

We’ve had a wonderful experience and would definitely recommend! Ben Randall has helped us with buying our first home and has made the whole process as easy and pleasant as possible! He’s gone over an... See more

Rated 5 out of 5 stars

I would highly recommend Randall’s, Ben & Simon are such honest caring people. Always happy to help and answer questions. They give excellent feedback after each viewing. Always kept in contact a... See more

Rated 5 out of 5 stars

Randalls & especially Ben have been simply brilliant. Always on hand to provide sound advice and support whenever needed. We would truly recommend Randalls to you as they are not like your usual Estat... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Randalls Residential Estate Agent Ltd is an independent family business specialising in the sale and rental of property in Basingstoke and the surrounding villages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

As good as it gets!!!

We recently completed with Randall’s despite the same sir name as Simon and Ben we are unrelated. Having moved a few times in my life so far and used “big” estate agents it was a truly breath of fresh air to have an estate agent that actually cared and went the extra mile. We ended up with a little bit of a complex situation due to buying a new build but Simon handled the situation very well and kept our buyer in place. Updated are frequent and with great detail. I needed to speak to Simon outside of business hours on a couple of occasions and this was no issue at all (something you wont get from the big money machines) Simon even called us to congratulate us on the birth of our son! You genuinely wont find an estate agent that has the level of detail or the passion for making things work/the customer happy. With out doubt when it comes time to move again we will use Randall’s. The best estate agent I have ever dealt with!

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

We chose Randalls Residential to market…

We chose Randalls Residential to market our family home due to being a family business who really understood the local area, property market and offered a personal service. Very strong communicators who oversaw the viewings and guided us through all the processes to achieve a successful sale. I strongly recommend Randalls Residential for all property needs.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Ben - the knowledgeable estate agent who genuinely cared!

Apologies for the delayed review... Ben was the estate agent that was looking after our sellers sale ( so not my estate agent) but was almost certainly the person that got the sale completed on time. We were up against the stamp duty deadline and Bens personal commitment to pushing, checking in with everyone, getting people moving and generally keeping everyone focused was incredible. Ben always had a cool head, polite and was concise. He was very knowledgeable about processes and to be brutally honest the only estate agent I have ever heard of who actually cared and went out of his way to get the job done and properly. I would have no hesitation referring anyone to Randalls and if I were to ever move again would be knocking on his door. We exchange 2 day before the stamp duty deadline and completed the day before - genuinely don't think this would have happened without Ben. Thank you doesn't say enough....

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great estate agent

Great estate agent. Very knowledgeable about the property we were purchasing and great communication throughout the process. Would recommend to anyone going on the market.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Simon Randall at Randall’s Residential…

Simon Randall at Randall’s Residential who was the estate agent for the property we were buying in Silchester, has been fantastic to deal with, extremely proactive and highly professional, if it wasn’t for his amazing service & attention to detail, the purchase of our new home would never have happened, thank you Simon we highly recommend you and your company, thanks for all the help & support David & Samantha.

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Absolute pleasure to deal with

Absolute pleasure to deal with. We found our new home with Randalls help and Simon was always available to answer our many questions. 10/10 Service from a family run business! Wouldn't hesitate to use Randalls to sell our property.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

The way all Estate Agents should be!

From the moment we met Simon we felt we were in the hands of a professional. He gave us honest and precise answers to the questions we had about the property and the interest there had been in purchasing it. He was true to his word in contacting us and made the whole process a pleasure.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

We highly recommend Randalls Estate Agent

Randalls & especially Ben have been simply brilliant. Always on hand to provide sound advice and support whenever needed. We would truly recommend Randalls to you as they are not like your usual Estate Agent. Thank you Ben and Randalls Residential Estate Agent for your superb service, we are so thankful and love our new home.

August 22, 2021
Unprompted review
Rated 5 out of 5 stars

Property sale Basingstoke - Randalls

We used Randalls to sell our property in Basingstoke and Ben was brilliant. Very helpful and supportive. Was always at the end of the phone if needed. Without Ben's help we wouldn't have beaten the stamp duty holiday. Would definitely use again!

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

An excellent service from first contact…

An excellent service from first contact to exchange, Simon and Ben were knowledgeable, helpful and professional. I would recommend Randalls without question if you want to sell your house. Great local knowledge really helped and Simon was always able to give good advice when it was needed.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service

We recently sold our house through Randall’s and have been so impressed with the service. Ben is personable and professional, knows exactly what he is doing and made sure we got the best out of our sale. The communication has been brilliant, easily contactable, with updates shared throughout the process and he definitely went above and beyond. We wouldn’t hesitate to work with Randall’s again - thank you Ben!

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend!

We’ve just exchanged on a house purchase through Randall’s. Simon was so helpful and responsive throughout the whole process (not to mention calm when I wasn’t feeling so calm!). I would wholeheartedly recommend Randall’s when choosing your next estate agent.

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

We recently completed a purchase from…

We recently completed a purchase from Randalls Residential. Ben was so helpful and responsive. He handled all processes and communication very well between all parties. I would highly recommend Randalls Residential Estate Agents Ltd.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

First class and personal service.

I can’t speak highly enough of Simon and Ben. From our first conversation they were unfailingly professional and a pleasure to deal with. Our transaction became particularly challenging due to issues with others in our chain, but Simon was first class in keeping everything on track and proactive in finding solutions when issues arose. I would not hesitate to recommend Randall’s and they would definitely be my go to agents if we move again!

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

5* service from Ben & Randalls

5* service from Ben & Randalls. Honest & timely communication, very proactive and made the process as seamless as possible. Will be calling Ben back for our next move! Highly recommend as agents - best we've used.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Exceptional experience of buying with Randalls Residential. Simon's hard work and dedication to deliver in-line with both parties involved has been unmatched.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

100% recommend Randall's

We recently completed on our purchase and have to say that out of all the estate agents involved in the chain, Ben was the go to for everything and worked with all of us in the chain to ensure everything went smoothly. He is highly professional and very pleasant to talk to, nothing is too much trouble! If I were to sell in the future I would definitely sell through Randall's and will be recommending them to all my friends and family. Ben we cannot thank you enough! Best wishes Nikki & Tony Savings

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

The best!

Randalls have been excellent from start to finish.
We recently finalised a sale and purchase with them and couldn't be happier with the service we received.

Using them for both the sale and purchase really helped simplify things! Ben has a great knowledge of the local market, is proactive and dealt with everything in a friendly and professional way. We can categorically say he made everything so much easier - not just for us but for everyone in our chain.

We are so grateful and wouldn't hesitate to recommend Randalls!

February 17, 2021
Unprompted review

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