Randalls Residential Estate Agent Ltd Reviews 

I cannot praise Randalls highly enough for their very sympathetic, helpful and professional service during what became, through no fault of theirs, a very long-drawn-out house sale, complicated by the lockdown. Ben was unflappable throughout, kept us regularly updated, chased solicitors on our behalf, acted as intermediary and went way beyond the call of duty. Randalls were also spot on in their assessment of the market and in promoting the house in the most effective way. They were a pleasure to do business with, and it's not every day you can say that of an estate agent.

We purchased a property through Randalls Residential a couple of years ago and I have to say they were brilliant. In particular Simon who for us went above and beyond.

As we were using a well known online estate agent for our sale, who certainly didn’t live up to the TV ad hype with their post sales team. In fact we’re borderline useless and we wouldn’t recommend them to anyone. Randalls Residential though stepped up and helped us with both the sale of our house and purchase of our new home.

As we had a deadline to meet for completion, Randalls helped guide us through the process and helped ensure we were on track on both side.

In my lifetime I’ve moved homes quite a lot and had many different experiences with a variety of different estate agents. Some good, some horrendous but Randalls Residential for us were exceptional. And I don’t use that word lightly. Takes a lot for me to admit that as I know I have high expectations.

Online estate agents may be a cheaper option but there is a clear reason why. Never underestimate the importance of what happens after you’ve found a buyer. That part is the easy part. It’s the after sales experience which can be the difference between a stress free sale and sleepless nights.

Randalls Residential stepped up on every level and delivered in spades.

UPDATE*
Since the above review we have just sold the house we originally purchased a couple of years ago through Randalls. Naturally our first choice was to use Simon again as he knew us, the house and the area. And he didn't let us down! Within a few days he managed to not only secure a sale but also we achieved full asking price due to the number of people interested in our house.

All of the above still stands when it comes to Randalls. They are honest, straight talking specialists who care about you and what you are looking to achieve.

Fantastic service - Simon suggested we view what is now our new home and was so right that it was the place for us - finally moved in and so happy. Nothing was too much trouble for him or Ben - definitely recommend

We were delighted with the professionalism shown by Simon and Ben. They were so helpful and sold our house in less than a week with 3 potential buyers. They are very approachable and nothing is too much trouble. A small personal company is definitely a plus

Randalls helped us with the selling of our house, and were extremely supportive and thorough throughout the process. Simon and Ben were easy to communicate with, and were in constant touch, and followed up with solicitors etc. to ensure the sale went through. All this even though for much of the time COVID 19 hampered the process! A great, reliable and efficient team. Thanks so much!

Fantastic service, really on the ball, don't go anywhere else

Simon and Ben, have been with me all the way in securing a positive outcome and sale, in what has been unprecedented times with the turmoil of the Covid lockdown. Proactive communicators, I was very impressed how hands-on Ben was in removing roadblocks.

A happy seller and buyers throughout the chain.

These guys know the market extremely well, you will be safe in their honest and straightforward hands.

We recently completed a purchase from Randalls Residential. Ben looked after us from the start of our buying experience and we couldn't have asked for a better service. Ben was always very responsive to our queries and chased solicitors etc where appropriate to keep everything moving.

Due to the recent pandemic our move was delayed, but Ben stuck with us and as soon as our chain was all happy to progress he got everything moving as soon as we could.

Ben is very down to earth, professional, attentive and a pleasure to deal with - qualities we found somewhat lacking from others in the local industry.

During what has been a seriously stressful time Ben at Randalls has always been professional and calm. We were delighted to have Randalls on our side and today, during lockdown we sold our property.

I bought my first property with Randalls, and Ben was excellent to work with. I would highly recommend them and would definitely use them again in future.

Ben was excellent during the whole (stressful) process of purchasing a house. Easy to get hold of and accommodating in arranging extra viewing times.. We used his recommended mortgage broker and solicitor and they all worked together well. Ben is knowledgeable in his job and pleasant to deal with.

Excellent service from family run business. They manage to have a great portfolio of country homes across Berkshire and Hampshire. We purchased our country home through them after moving out from London.

Ben was absolutely amazing at supporting us throughout the process. He was always available and willing to help. He appreciated the urgency we had in getting everything done in tight timelines and chased everyone to close the deal. A big Thanks to Ben In enabling us to move to our new home on our preferred date.
Neha

I would highly recommend Randall’s, Ben & Simon are such honest caring people. Always happy to help and answer questions. They give excellent feedback after each viewing.
Always kept in contact and did an excellent job selling our house, I cannot fault them!!
Thank you Ben & Simon for such excellent service.
Tracy, Cliddesden

I would definitely recommend Randall’s to anyone looking to sell their home. If you are looking for helpful, proactive agents, who will work hard for you then look no further than Simon and Ben.

Randalls worked very hard to obtain us a buyer after so many let downs but we never lost faith in their ability to complete the sale.

We had a great experience with Randalls; I would highly recommend them. They looked after our sale and our purchase and were very knowledgeable, responsive and professional.

Simon and Ben sold our property for us on the first day of viewings! Their advice about listing price, photos and viewings was completely invaluable and they helped the sale go through smoothly without a hitch. We would have no hesitation in recommending them to friends or family.

My experience of Randalls was as a buyer. I had face to face dealings with both Simon & Ben and they were fantastic. I could always get hold of someone when needed and they were no nonsense, no flannel, no blah, down-to-earth, real and normal decent people who got to the job done. Thanks to them the process was as painless as house buying can be. I would most definitely ask them to sell my property if the situation did arise in future.

I bought a house through Randalls and they were amazing.

Simon and Ben kept me updated and informed every step of the way of my purchase. They were extremely professional and personable and were an absolute pleasure to deal with. I cannot recommend them enough.