Randalls Residential Estate Agent Ltd Reviews 

An all-round professional and friendly approach to Estate Agency. A refreshingly efficient service, which provided us with a feeling of confidence around the purchase process we are engaged in. Overall, a worthy five stars from us. Thank you to Simon and his Team!

Absolutely amazing service provided by Ben, he managed every tiny detail and could not have been any more helpful. Truely went above and beyond and was at the end of the phone for the slightest query. Far more than excellent, thank you so much Ben

What a great surprise, just bought a house through Randalls residential - definitely not the usual " agent" experience. Ben was always at the end of the phone to assist/reassure and advise, even during the hairy moments, which made the whole journey a thoroughly pleasant experience - I would throughly recommend Randalls to anyone thinking about selling or purchasing a house - super job and thanks!

Definitely would recommend Randalls Residential. Ben was very informative and kept me in the loop the whole time so I knew all that was going on. He gave very useful advise as well as a personal touch to help the process run as smooth as possible.

Randalls Residential are by far the best estate agents we have used! We first met Ben when he showed us around the house we have now bought; he was extremely knowledgeable about the house and the area, and was more than happy to spend time answering all of our questions.
After the viewing we decided to sell our home with Randalls who were able to start marketing the property within a week, it then sold a few days later.
Ben was very proactive and stayed involved throughout the entire process, regularly chasing all of the solicitors in the chain and updating us. This made a huge difference to our experience and stopped a lot of the stress normally involved with buying and selling.

Simon and Ben are clearly very experienced and extremely professional. Despite the “Brexit” issues they found a buyer for our house very quickly and the whole transaction was well managed throughout. We were extremely pleased with the service they provided and would have no hesitation in recommending them.

First-rate service...

We cannot recommend Randalls Residential highly enough. We first met Ben in June 2018 when he showed us the property we have just exchanged on, from that first meeting we had complete confidence in Ben, he was friendly and professional, and as time went on proved over and over that nothing was too much trouble. He listened and responded to all our questions with great patience, even my wife asking him how tall he was as she was trying to work out ceiling heights! We sold through another agent as we have relocated from Bristol but throughout Ben kept in touch to find out how our sale was progressing, and when we were finally in a position to make an offer he liaised with all parties and kept us fully updated. There were a few delays with our exchange date but Ben took control and ensured that everything went through for us to complete on time. We cannot thank him enough.
Ken and Amanda Robinson

We highly recommend Randall’s Residential in Basingstoke. Simon has many years of local experience and was able to guide us through our sale with genuine care and knowledge. The sale was not straightforward and we truly believe if we had chosen another estate agent, our sale would have collapsed. When things looked like they were going ‘pear-shaped’, Simon stepped in and offered a solution that satisfied all parties. On the final days, before completion, Ben liaised with all parties involved and kept us up-to-date.

We would also add, that while trying to make a purchase via another well-known estate agent who, due to their silly games, lost their buyer a sale (the property is still for sale at a much lower price than we offered).

In conclusion, we would not hesitate to use Randall’s as our estate agent in the future.

Thank you so much Simon and Ben.

Great professional performance by both Ben and Simon.

Both Simon and Ben provided an exceptional service. All our queries, however small, were dealt with quickly and efficiently. By far the best estate agents that I have used.
Thoroughly recommended. Thank you

Simon & Ben have been fantastic... They have maintained regular updates and have managed the purchase of my house very professionally with the solicitors. Best agents i have ever used!

Simon has been extremely helpful and patient in selling our property. Nothing was too much trouble, he constantly kept in touch with the progress of our sale and I can’t recommend him enough. For a good, reliable, friendly, knowledgeable estate agent use Randall’s Residentials.

I was particularly assisted in my purchase of my new home by Simon Randall who was hugely helpful and supportive throughout the whole purchase. I could almost say that he was the conductor of the orchestra, the orchestra being the other estate agents in the chain and the solicitors involved. I'm not sure my purchase would ever have come to fruition without Simon's involvement.

Simon and his team made our house sale go extremely smoothly. They were respectful with entering our home for viewings, kept us informed along the way and, with expert knowledge of the local area, we had some valuable advice. I wouldn't hesitate to use them again and would definitely recommend them to anyone thinking about selling their property. Thanks Simon, you made a stressful upheaval go without a hitch.

Simon and Ben were extremely helpful and polite. Would thoroughly recommend Randalls Residential to anyone considering moving home.

Simon and Ben bring to the housing market something you can't underestimate - knowledge and experience. We bought and sold through Randalls and throughout they were excellent, going the extra mile time and time again and would thoroughly recommend.

Recently bought my first house through Randalls Residential - Ben was great and made the process incredibly easy. He kept us informed and was very helpful when we had any queries. The bottle of champagne on completion was also a lovely touch and very much appreciated!

We recently purchased a property through Randalls Residential and I have to say they were brilliant. In particular Simon who for us went above and beyond.

As we were using a well known online estate agent for our sale, who certainly didn’t live up to the TV ad hype with their post sales team. In fact we’re borderline useless and we wouldn’t recommend them to anyone. Randalls Residential though stepped up and helped us with both the sale of our house and purchase of our new home.

As we had a deadline to meet for completion, Randalls helped guide us through the process and helped ensure we were on track on both side.

In my lifetime I’ve moved homes quite a lot and had many different experiences with a variety of different estate agents. Some good, some horrendous but Randalls Residential for us were exceptional. And I don’t use that word lightly. Takes a lot for me to admit that as I know I have high expectations.

Online estate agents may be a cheaper option but there is a clear reason why. Never underestimate the importance of what happens after you’ve found a buyer. That part is the easy part. It’s the after sales experience which can be the difference between a stress free sale and sleepless nights.

Randalls Residential stepped up on every level and delivered in spades.

Simon and his team left me in total confidence whilst he sold my home during a difficult economic market and at every stage I knew he was working hard to reach a completion for me. Thank you.

Simon listened to my requirements and did not waste time showing me houses that were not a fit. Second house he showed me was the one.