We are a repeat customer at the R&F location in Avon CT. That being said. The sales team and Bob specifically remembered me and immediately came to help me in my selection of new furniture for my new... See more
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Jean-Luc is the best! He knows the stock extremely well and wants to meet his customers' needs without trying to upsell them. He'll put you in the perfect bed for your body!
Bob Hillburn has a great sales personality- good sense of humor, understands the needs and insecurity of my elderly mother in operating a “lift chair”; he made it easy to complete the transaction and... See more
Company replied
Messed up our delivery .They were supposed to bring 2 box springs and brought a frame that didnt fit. They refused to deliver the correct item so I can sleep on a bed tonight. The manager couldnt eve... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
15 Waterville Road, 6001, Avon, CT, United States
- 8607733650
Asks customers to review
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Reply from Raymour & Flanigan - Avon
Bob was friendly
Bob was friendly, knowledgeable and efficient, found exactly what I was looking for quickly and at an incredibly reasonable price.

Reply from Raymour & Flanigan - Avon
Great salesperson
Christine was very friendly, helpful and knowledgeable—thanks to her it was easy ordering my furniture. Very positive experience!

Reply from Raymour & Flanigan - Avon
Just what I had hoped for selection and price.
Kelly was great! Very knowledgeable, very patient with me. The store was nicely set up and so clean and bright. A really nice shopping experience all together. Thanks!

Reply from Raymour & Flanigan - Avon
Kelly was wonderful
Kelly was wonderful. Helpful but gave us time to ourselves to look at everything.

Reply from Raymour & Flanigan - Avon
Just the right amount of intervention…
Just the right amount of intervention from the sales person. Not pushy. If we had questions, she was available to answer them but didn’t hover.

Reply from Raymour & Flanigan - Avon
The sales lady was so very helpful and…
The sales lady was so very helpful and knowledgeable in helping me choose the right mattress for my condition.

Reply from Raymour & Flanigan - Avon
We always have a good experience
We always have a good experience. Friendly, helpful and knowledgeable staff.

Reply from Raymour & Flanigan - Avon
Very pleasant sales associate.

Reply from Raymour & Flanigan - Avon
Christine Walder in the Avon Ct store…
Christine Walder in the Avon Ct store was top notch. No pressure, but helpful, knowledgeable. Great shopping experience.

Reply from Raymour & Flanigan - Avon
Adrianne and her manager are extremely…
Adrianne and her manager are extremely helpful. Great staff!
It was easy and pleasant.
My experience was great
My experience was great, quick and easy to pick out what I was looking for and apply for financing. Easy to navigate the website. Look forward to picking up the apiece on Sunday. Avon Ct is the store
Good salesman who knows his product or…
Good salesman who knows his product or will get the info. needed.
I needed service for a very expensive…
I needed service for a very expensive Bernhardt leather reclining sofa that was purchased in May of 2022 which the tech rendered the left side unusable on a 11/09/2022 service. I have gone into our local Avon store on many occasions starting late October, I have written many emails and I was told by Jessica, the Customer care supervisor on a voice mail that due to the manufacture not honoring the part warranty they would be replacing our unit. That message was back on December 30, 2022 and due to the Holiday I could expect a follow up from Jessica no later than January 6, 2023. It is now February 28, 2023 and nothing but delay tactics. In light of all of this, I am looking into a more productive resolution.

Reply from Raymour & Flanigan - Avon
I paid for the white day delivery
I paid for the white day delivery. Took the day off from work. I reached out to someone the day of delivery to find out a time frame and they said they weren’t delivering it that day because it was placed after a cut off time. I placed the order around 2pm I saw no where on the site that there was a cut off time. I received no email or no call telling me anything. Wasted a whole day of work so I canceled my order and went somewhere else where I got the mattresses that same day.

Reply from Raymour & Flanigan - Avon
Top notch customer service
Don was fantastic. Very personable, very knowledgeable and extremely patient with us. We had a great experience and look forward to shopping with him again.
Nice Staff, but not able to fine the table on the instore computer.
It was easy to find I what I was looking for on the internet, not so in the store. While I was able to find the oval table online, it didn't appear in the Raymour & Flanigan instore website.

Reply from Raymour & Flanigan - Avon
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