Raymour & Flanigan - Avon Reviews 

117
TrustScore 4.5 out of 5

4.7

15 Waterville Road, 6001 Avon, CT, US


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Rated 5 out of 5 stars

We are a repeat customer at the R&F location in Avon CT. That being said. The sales team and Bob specifically remembered me and immediately came to help me in my selection of new furniture for my new... See more

Rated 5 out of 5 stars

Jean-Luc is the best! He knows the stock extremely well and wants to meet his customers' needs without trying to upsell them. He'll put you in the perfect bed for your body!

Rated 5 out of 5 stars

Bob Hillburn has a great sales personality- good sense of humor, understands the needs and insecurity of my elderly mother in operating a “lift chair”; he made it easy to complete the transaction and... See more

Company replied

Rated 1 out of 5 stars

Messed up our delivery .They were supposed to bring 2 box springs and brought a frame that didnt fit. They refused to deliver the correct item so I can sleep on a bed tonight. The manager couldnt eve... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 15 Waterville Road, 6001, Avon, CT, United States

  • 8607733650

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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Asks customers to review

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(117)

4,070 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enjoyable shopping experience

We enjoyed our shopping experience with Kyla at the Waterford store. Kyla was knowledgeable about the products we were interested in, demonstrated how they functioned, and answered all our questions.

July 31, 2021
Raymour & Flanigan - Avon logo

Reply from Raymour & Flanigan - Avon

HI Christine! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! -CE

Rated 5 out of 5 stars

Great Service in Avon

Robert provided great service during my visit at Raymour and Flanagan. He is very knowledgable about his products and I appreciated the attention he provided me when I was choosing my furnishings.

July 13, 2021
Rated 1 out of 5 stars

Applying for credit was not instant

Applying for credit was not instant. Employee was entering wrong information and not listening and trying to blame me for them not listening. Bank company was crap took to long. Ended up taking money out of bank which I did NOT want to do on first place.
You don't even deserve 1 star you have turned to garbage since the last time I was there. Will be using bobs furniture or pilgrim furniture or Nassau furniture from now on depending upon what I need. Will never set foot in any of your stores again.

July 8, 2021
Rated 5 out of 5 stars

Was excellent !

Excelente job

June 1, 2021
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Reply from Raymour & Flanigan - Avon

Hello Jaime! Thanks for your awesome review! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

Great experience all around!

Jean Luc Ballet could not have been more helpful and knowledgeable!!! He helped us with our living room set and was so great we went back the next day and had him order items for our 3 bedrooms!
Tanya Burke was the next person to help us with payment! Tanya is an incredibly patient and kind person who I can’t not express enough thanks to for helping us!
Avon, CT store is so well organized and staff is amazing!
#1 all around!

April 16, 2021
Rated 5 out of 5 stars

Review

Excellent experience

April 5, 2021
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Reply from Raymour & Flanigan - Avon

Hi William! It's great to see you enjoyed your experience. Have a great day! -MR

Rated 5 out of 5 stars

Great choices

Great choices, quality and easy delivery. We've enjoyed furnishing our home from Raymour & Flanigan for over 25 years. Thank you.

March 2, 2021
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Reply from Raymour & Flanigan - Avon

Hello Deb! Thanks so much for leaving a review about your fantastic experience. Thank you for furniture shopping with us!

Rated 5 out of 5 stars

Very pleasant experience with Adrianne

Very pleasant experience with Adrianne. She gave good advice based on our input and was very professional and supportive throughout the process.

February 6, 2020
Unprompted review
Raymour & Flanigan - Avon logo

Reply from Raymour & Flanigan - Avon

Hello Dean! It's great to hear you enjoyed your experience with Raymour & Flanigan. We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Excellent as always

Excellent as always. Steve is always there to help.

December 10, 2019
Unprompted review
Raymour & Flanigan - Avon logo

Reply from Raymour & Flanigan - Avon

Hello Pam! We are glad to hear you enjoyed your experience at Raymour & Flanigan. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

The mattress purchased is great

The mattress purchased is great. Delivery was as promised and very competent Men who delivered the mattress the next day, did a good job. The Saleslady who took care of me was very, very nice. She really knew her stuff, and was very versed in sale of the mattress we were looked. I was impressed with her knowledge of the products we looked at. I highly recommend R & F.....and it’s product, and highly recommend the Sales Person who waited on me.

November 8, 2019
Unprompted review
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Reply from Raymour & Flanigan - Avon

Hello Diane! Thanks so much for taking the time to write about your experience with Raymour & Flanigan! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Great service

Great service. Very cheerful sales people.

August 12, 2019
Unprompted review
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Reply from Raymour & Flanigan - Avon

Hi Maureen! Thanks so much for leaving a review about your fabulous experience. Have a great day! -MR

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