We are a repeat customer at the R&F location in Avon CT. That being said. The sales team and Bob specifically remembered me and immediately came to help me in my selection of new furniture for my new... See more
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Jean-Luc is the best! He knows the stock extremely well and wants to meet his customers' needs without trying to upsell them. He'll put you in the perfect bed for your body!
Bob Hillburn has a great sales personality- good sense of humor, understands the needs and insecurity of my elderly mother in operating a “lift chair”; he made it easy to complete the transaction and... See more
Company replied
Messed up our delivery .They were supposed to bring 2 box springs and brought a frame that didnt fit. They refused to deliver the correct item so I can sleep on a bed tonight. The manager couldnt eve... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
15 Waterville Road, 6001, Avon, CT, United States
- 8607733650
4.7
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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I bought a furniture 5 days ago and…
I bought a furniture 5 days ago and still waiting for the confirmation number and any kind of response
February 2, 2023
Reply from Raymour & Flanigan - Avon
Darwin, we are sorry to hear you haven't received a confirmation. Please email rfcare@raymourflanigan.com and let them know you haven't received a confirmation yet. Our Customer Care team will reach out to you as soon as they can. -Jeff V.
A very comfortable showroom
A very comfortable showroom. Christine Walden, my sales consultant, took the time to ascertain my needs and suggested many options. Overall, a very pleasant shopping experience!
January 20, 2023
Reply from Raymour & Flanigan - Avon
Thank you for taking the time to share your positive experience at our showroom. We are pleased to hear that your sales person provided excellent customer service and helped you find the right options. We appreciate your business and hope to have the opportunity to serve you again in the future. -Jeff V.
Kelly was very helpful and easy to work…
Kelly was very helpful and easy to work with.
January 1, 2023
Reply from Raymour & Flanigan - Avon
Thank you Michelle Irvin for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.
Bob Hillburn has a great sales…
Bob Hillburn has a great sales personality- good sense of humor, understands the needs and insecurity of my elderly mother in operating a “lift chair”; he made it easy to complete the transaction and facilitated the scheduling of a prompt delivery as well as removal of the old chair through a subcontractor
December 29, 2022
Reply from Raymour & Flanigan - Avon
Thank you Karla T. for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Great customer service from Christine…
Great customer service from Christine and staff
December 28, 2022
Reply from Raymour & Flanigan - Avon
Thank you David Fecso for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Personal care
Personal care, focused us on selections that we would like, found what we like.
December 10, 2022
Reply from Raymour & Flanigan - Avon
Thank you Steven for your 5 star rating! We're glad you found what you needed in our furniture store!! -Jeff V.
Reply from Raymour & Flanigan - Avon
Thank you for taking the time to leave a review, Nancy! We're happy to hear that your sales associate was helpful and professional!! Enjoy your new furniture. -Jeff V.
The sales guy was very respectful and…
The sales guy was very respectful and attentive to my needs.
November 19, 2022
Reply from Raymour & Flanigan - Avon
Thank you for taking the time to leave a review, Eduardo! We're happy to hear that your sales associate was respectful and attentive!! -Jeff V.
Appreciated the helpfulness without pressure sales approach
I appreciated the helpfulness without pressure sales approach. Steve, the salesperson, greeted me at the door and helped me to find what I was looking for, and gave me the space to browse. He did not pressure me to purchase when I told him I needed to go home and determine whether the piece of furniture I was looking at would fit in the space I intended for it. I returned several days later and made the purchase of that piece, as well as another piece of furniture I wasn't particularly looking to purchase at this time.
November 14, 2022
Reply from Raymour & Flanigan - Avon
Thank you Stephen for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
No hassle no high pressure
I was in and out quickly, they were friendly and helpful…………….………………………………………………………..!
October 31, 2022
Reply from Raymour & Flanigan - Avon
Thank you for taking the time to leave a review, Bertrand! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.
Very nice staff.
October 23, 2022
Reply from Raymour & Flanigan - Avon
Thank you Richard Petrauskas for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Customer Service was very helpful…
Customer Service was very helpful without being pushy.
October 7, 2022
Reply from Raymour & Flanigan - Avon
Thank you Michelefor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
5 star service
It was a great experience. The sales people were friendly, knowledgeable and helpful.
September 2, 2022
Reply from Raymour & Flanigan - Avon
Thank you Luz Rodriguez for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
A Satisfying Shopping Experience!
We were welcomed at the door and received personal and professional support and help in selecting our 6 pieces of Furniture and Mattress.
A quality experience with their Sales Staff that assured our return in the future.
August 8, 2022
Reply from Raymour & Flanigan - Avon
Thank you George and Tina McDowell for your review. We're happy to hear you had a great experience in our furniture store!! We look forward to seeing you again. -Jeff V.
Christine is so VERY helpful
Christine is so VERY helpful and pleasant! I don’t have much time in general and this is the second time she helped me get furniture into my home quickly. I also love my new end tables.
August 2, 2022
Reply from Raymour & Flanigan - Avon
Thank you Shelly for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Sales lady was pleasant,knowledgeable…
Sales lady was pleasant,knowledgeable and not pushy. Just what you want in a sales person.
July 30, 2022
Reply from Raymour & Flanigan - Avon
Thank you Bill Bridgman for your great review. We are thrilled to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Marvelous experience from the moment we…
Marvelous experience from the moment we walked into the store. Knowledgeable saleswoman guided us through our visit. She intuitively when to offer suggestions and when to give us the information we needed. No need to ask her for anything ... she was a mind reader. Your store is fortunate to have her working for you.
July 27, 2022
Reply from Raymour & Flanigan - Avon
Thank you Sheila Cianci for your great review. We are thrilled to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Avon
Thank you for taking the time to leave a review, Martin! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
We have purchased several things from…
We have purchased several things from Joseph and he is always very knowledgeable and professional. He is the best!
October 26, 2021
Reply from Raymour & Flanigan - Avon
Hi Doreen! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
I was delighted with my experience at…
I was delighted with my experience at Raymour and Flanigan in Avon, CT.
Thank you!
Sherry
August 10, 2021
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