Raymour & Flanigan - Lake Grove Outlet Reviews 

91
TrustScore 4.5 out of 5

4.5

3148 Middle Country Road, 11755 Lake Grove, NY, US


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Rated 1 out of 5 stars

Store staff was rude and unhelpful. Especially Ali Dinesh. I understand furniture comes damaged. The store should understand people don’t like it. It seems they’d like you to accept whatever you’re de... See more

Rated 5 out of 5 stars

Spoke to Kevin at the lake grove store who referred me to Renee next door at the outlet. Store she could not have made it easier showed me around different choices didn’t try to sell me something I di... See more

Company replied

Rated 5 out of 5 stars

I have visited the Raymour Outlet several times over the past year and a half. I have always had a very welcoming and no pressure experience with any and all staff! My salesperson is Pedro who h... See more

Company replied

Rated 5 out of 5 stars

The sales people, Christian Peña and his manager, Grace. They were outstanding!!


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 3148 Middle Country Road, 11755, Lake Grove, NY, United States

  • 6313893900

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.5

All reviews

(91)

4,213 reviews in the last 12 months

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Rated 5 out of 5 stars

Sales associate was extremely helpful…

Sales associate was extremely helpful and patient.

February 6, 2023
Raymour & Flanigan - Lake Grove Outlet logo

Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you for taking the time to leave a review, Ilana! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Fred Hall

The salesman, Fred Hall, was very knowledgeable and friendly..

December 7, 2022
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Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you for your review Roxanne Rice We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Wonderful experience

Renee at Lake Grove was wonderful! She was helpful and personable. Definitely recommend her!

October 10, 2022
Raymour & Flanigan - Lake Grove Outlet logo

Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you for taking the time to leave a review, Kim! We're happy to hear that your sales associate was helpful and personable!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Eric Raymour and Flanigan in Lake Grove…

Eric Raymour and Flanigan in Lake Grove was a pleasure to work with!

October 8, 2022
Raymour & Flanigan - Lake Grove Outlet logo

Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you Jeanette for your 5 star review! We're glad to hear your salesman was a pleasure to work with!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Amazing experience!

When we walked into the store a very nice salesman Jerry Newman came up to us, gave us his name and asked if we needed help finding anything. We told him we were just looking and he said, fine if you have any questions I would be happy to help. My husband and I looked at so many different couches and love seats and after about 15 minutes Jerry returned and asked if we had any questions and we did. He was so helpful but we just couldn't make up our minds as to what we wanted. We visited 5 other places without any luck plus we changed our preference to real leather. The following day we went back to see Jerry and again he let us check out the leather sets at our own pace and when we had questions he was eager to help but never pushy or obnoxious like some salesmen can be. I told him I saw a nice set online at R&F but he told us that if we wanted to see it and check it out it was next door in the bigger store. We did and loved it so we went back to Jerry and let him know. The following day we ordered the set from him and even found 2 end tables to go with them. I can't say enough about how helpful he was and wasn't annoyed that we came back so many times to pick his brain. If you need furniture I HIGHLY recommend Jerry Newman! He is an asset to R&F and we couldn't be happier. Oh and we ordered on Saturday and the furniture is coming Tuesday! Wow!

September 5, 2022
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Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you Jackie Miraglia for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Excellent Service

My husband and I came in to purchase a metal bed frame. We dealt with Gerry Newman who was extremely polite and helpful. His knowledge of the item we needed was impressive and appreciated. We'll be back to purchase furniture in the near future and will be sure to look for Mr. Newman.

August 29, 2022
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Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you for your review Cheryl Meigel We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 1 out of 5 stars

The gentleman who came in a timely…

The gentleman who came in a timely fashion was lovely. Caesar was one. However I am very upset with the manager at Raymour and Flanigan outlet who told me that the ladder could be switched on the bunkbeds and it could not. So I had them return the bed and I’m very upset about not being given the truth. BTW, we have 3 couches and stacking tables purchased a few years ago and were quite satisfied. The bunkbeds were a recent purchase.

July 29, 2022
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Reply from Raymour & Flanigan - Lake Grove Outlet

Michael, we are very sorry to hear about your experience in our showroom. If you would like to talk about this further please feel free to email rfcare@raymourflanigan.com and a customer care manager will reach out to you asap. -Jeff V.

Rated 5 out of 5 stars

Excellent experience

December 15, 2021
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Reply from Raymour & Flanigan - Lake Grove Outlet

Hi Zubda,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 4 out of 5 stars

Great experience great couch

Needed a specific type of couch
Found one and the sakes process went smoothly

October 25, 2021
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Reply from Raymour & Flanigan - Lake Grove Outlet

Thank you for taking the time to leave a review, KARIN! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

Stephen Materia Was my sales person and…

Stephen Materia Was my sales person and he had been very patient and through with me. Great personality and all smiles- cheers to having a great employee!

July 5, 2021
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Reply from Raymour & Flanigan - Lake Grove Outlet

Hi Karen! It's nice to hear you enjoyed your experience. We hope you're enjoying your new furniture! -CE

Rated 5 out of 5 stars

New Mattress

Renee was our salesperson. She let us browse and then asked us how she could help us. We told her what we were shopping for and she helped us narrow down our selection. She also suggested a pillow that might work well. She was respectful of our price point and did not push to make a sale esp in regard to ext warranty. We had a new mattress and box spring delivered next day-less than 24 hrs of us being in store. My husband and I are very happy with this purchase.

May 2, 2021
Rated 5 out of 5 stars

Excellent informative service and great…

Excellent informative service and great value.

March 26, 2021
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Reply from Raymour & Flanigan - Lake Grove Outlet

Hi Tom! It's great to hear you enjoyed your experience with Raymour & Flanigan. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Very helpful sales person

I went to the clearance center in Massapequa and I found the perfect peace that completed an area of my apartment that I’ve been looking around to do so for the past couple of years. And what a great experience with the sales team

March 17, 2021
Raymour & Flanigan - Lake Grove Outlet logo

Reply from Raymour & Flanigan - Lake Grove Outlet

Hi Steven! Thanks so much for taking the time to leave us such a detailed review! We look forward to seeing you again in the near future! -MR

Rated 1 out of 5 stars

Was told will have furniture in 2…

Was told will have furniture in 2 weeks. Just to call them they didn't even call me, to findout ill have it in OVER A MONTH. This will be my LAST Purchase from Raymore. Mattresses firm offers first responder discounts that Raymore wouldn't even bother to match it. This place is a joke. I furnished my whole house with raymore. Never again. I will never shop here again. Ill take my business elsewhere

December 7, 2020

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