Store staff was rude and unhelpful. Especially Ali Dinesh. I understand furniture comes damaged. The store should understand people don’t like it. It seems they’d like you to accept whatever you’re de... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spoke to Kevin at the lake grove store who referred me to Renee next door at the outlet. Store she could not have made it easier showed me around different choices didn’t try to sell me something I di... See more
Company replied
I have visited the Raymour Outlet several times over the past year and a half. I have always had a very welcoming and no pressure experience with any and all staff! My salesperson is Pedro who h... See more
Company replied
The sales people, Christian Peña and his manager, Grace. They were outstanding!!
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3148 Middle Country Road, 11755, Lake Grove, NY, United States
- 6313893900
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
friendly service
Sales associate was extremely helpful…
Sales associate was extremely helpful and patient.

Reply from Raymour & Flanigan - Lake Grove Outlet

Reply from Raymour & Flanigan - Lake Grove Outlet
Knowledgeable and friendly employees

Reply from Raymour & Flanigan - Lake Grove Outlet
Wonderful experience
Renee at Lake Grove was wonderful! She was helpful and personable. Definitely recommend her!

Reply from Raymour & Flanigan - Lake Grove Outlet
Eric Raymour and Flanigan in Lake Grove…
Eric Raymour and Flanigan in Lake Grove was a pleasure to work with!

Reply from Raymour & Flanigan - Lake Grove Outlet
Amazing experience!
When we walked into the store a very nice salesman Jerry Newman came up to us, gave us his name and asked if we needed help finding anything. We told him we were just looking and he said, fine if you have any questions I would be happy to help. My husband and I looked at so many different couches and love seats and after about 15 minutes Jerry returned and asked if we had any questions and we did. He was so helpful but we just couldn't make up our minds as to what we wanted. We visited 5 other places without any luck plus we changed our preference to real leather. The following day we went back to see Jerry and again he let us check out the leather sets at our own pace and when we had questions he was eager to help but never pushy or obnoxious like some salesmen can be. I told him I saw a nice set online at R&F but he told us that if we wanted to see it and check it out it was next door in the bigger store. We did and loved it so we went back to Jerry and let him know. The following day we ordered the set from him and even found 2 end tables to go with them. I can't say enough about how helpful he was and wasn't annoyed that we came back so many times to pick his brain. If you need furniture I HIGHLY recommend Jerry Newman! He is an asset to R&F and we couldn't be happier. Oh and we ordered on Saturday and the furniture is coming Tuesday! Wow!

Reply from Raymour & Flanigan - Lake Grove Outlet
Excellent Service
My husband and I came in to purchase a metal bed frame. We dealt with Gerry Newman who was extremely polite and helpful. His knowledge of the item we needed was impressive and appreciated. We'll be back to purchase furniture in the near future and will be sure to look for Mr. Newman.

Reply from Raymour & Flanigan - Lake Grove Outlet
The gentleman who came in a timely…
The gentleman who came in a timely fashion was lovely. Caesar was one. However I am very upset with the manager at Raymour and Flanigan outlet who told me that the ladder could be switched on the bunkbeds and it could not. So I had them return the bed and I’m very upset about not being given the truth. BTW, we have 3 couches and stacking tables purchased a few years ago and were quite satisfied. The bunkbeds were a recent purchase.

Reply from Raymour & Flanigan - Lake Grove Outlet
Great experience great couch
Needed a specific type of couch
Found one and the sakes process went smoothly

Reply from Raymour & Flanigan - Lake Grove Outlet
Stephen Materia Was my sales person and…
Stephen Materia Was my sales person and he had been very patient and through with me. Great personality and all smiles- cheers to having a great employee!

Reply from Raymour & Flanigan - Lake Grove Outlet
New Mattress
Renee was our salesperson. She let us browse and then asked us how she could help us. We told her what we were shopping for and she helped us narrow down our selection. She also suggested a pillow that might work well. She was respectful of our price point and did not push to make a sale esp in regard to ext warranty. We had a new mattress and box spring delivered next day-less than 24 hrs of us being in store. My husband and I are very happy with this purchase.
Excellent informative service and great…
Excellent informative service and great value.

Reply from Raymour & Flanigan - Lake Grove Outlet
Very helpful sales person
I went to the clearance center in Massapequa and I found the perfect peace that completed an area of my apartment that I’ve been looking around to do so for the past couple of years. And what a great experience with the sales team

Reply from Raymour & Flanigan - Lake Grove Outlet
Was told will have furniture in 2…
Was told will have furniture in 2 weeks. Just to call them they didn't even call me, to findout ill have it in OVER A MONTH. This will be my LAST Purchase from Raymore. Mattresses firm offers first responder discounts that Raymore wouldn't even bother to match it. This place is a joke. I furnished my whole house with raymore. Never again. I will never shop here again. Ill take my business elsewhere
Can you tell me if I buy a mattress I…
Can you tell me if I buy a mattress I can return it within 45 days I return it for days later they tell me I can’t because I didn’t buy the protection program which nobody told me about unbelievable
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







