Store staff was rude and unhelpful. Especially Ali Dinesh. I understand furniture comes damaged. The store should understand people don’t like it. It seems they’d like you to accept whatever you’re de... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spoke to Kevin at the lake grove store who referred me to Renee next door at the outlet. Store she could not have made it easier showed me around different choices didn’t try to sell me something I di... See more
Company replied
I have visited the Raymour Outlet several times over the past year and a half. I have always had a very welcoming and no pressure experience with any and all staff! My salesperson is Pedro who h... See more
Company replied
The sales people, Christian Peña and his manager, Grace. They were outstanding!!
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3148 Middle Country Road, 11755, Lake Grove, NY, United States
- 6313893900
4.5
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was told that I would receive a call…
I was told that I would receive a call about the delivery, either the night before or in the morning. I never received a call
November 25, 2020
I would give absolutely no stars
I would give absolutely no stars! It took a month after I was a told a few days. We hit was finally in I was told to pick up by 7, arrived at 6:30 and was told they left for the day and I couldn’t get it. I would be more understanding but the woman working at the lake grove store was so rude and lying to my face telling me pickups have to be done by 6
November 25, 2020
We had the greatest experience with…
We had the greatest experience with Kathy our sales agent - she was such a pleasure to work with - I will come to shop because of how wonderful she was.
July 15, 2020
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hi Elizabeth! Thanks for leaving us a 5-star review! We hope you're enjoying your new furniture! -MR
Great service thank you
March 19, 2020
Unprompted review
Excellent experience
Excellent experience, sales person was patient, informative and personable. Connected with my husband and I. Our goal was to purchase a bed and perhaps shop around for a sofa set. We purchased both.
A+
March 12, 2020
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hi Carlton and Lynn! Thanks for taking the time to leave us such a wonderful review! Have a great day! -MR
We found our sales persons very helpful and friendly
We found our sales persons very efficient, friendly, and very helpful. Very pleased with the merchandise and our shopping experience.
January 5, 2020
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hello Barbara! Thanks for reviewing your experience! We hope you enjoy your new furniture! -MR
Pedro and Walter were PHENOMENAL!!
November 19, 2019
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hello Ralph! It's great to see you had a positive experience! We hope you're enjoying your new furniture! -MR
The salesman was helpful and genuine.
July 31, 2019
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hello Wendy! Thanks for reviewing your experience with Raymour & Flanigan! We hope you're enjoying your new furniture! -MR
Knowledgeable sales people
July 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hi Daniel! Thank you for your kind review! We appreciate you shopping with us! -MR
Our sales person Renee in your Lane…
Our sales person Renee in your Lane Grove location was very helpful and a pleasure to deal with.
Regards,
June & Paul Krach
June 26, 2019
Unprompted review
Reply from Raymour & Flanigan - Lake Grove Outlet
Hi Paul & June. Thanks for telling us about your shopping experience. Thank you for shopping with us! -MR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.