The process was very easy. The sales person I dealt with was very knowledgeable and answered all my questions. I really appreciated all the help. I ended up buying a lot more furniture than I expec... See more
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Scott was wonderful to work with. There was no pressure. The furniture I wanted was going to take 2 months to come in, so that was my only disappointment. I selected a different color and the delivery... See more
Everything from the purchase to the delivery was awesome. The salesman, Mike Smith was very helpful and pleasant to deal with. And the women, I’m sorry I can’t remember her name, he asked to come co... See more
Company replied
I recently needed to do a mattress swap under the warranty that Raymour and Flanigan has. The service I experienced from the manager Alex and the sales representative Johnna was sincere, professional... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
70 Worcester-Providence Turnpike, 1527, Millbury, MA, United States
- 5085815299
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Replied to 0% of negative reviews
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We thought th salesman was…
We thought th salesman was cordial,honest and helpful. We believe he was looking out for our best interest and answered all our questions to his best abilities.

Reply from Raymour & Flanigan - Millbury
I was helped as soon as I walked in the…
I was helped as soon as I walked in the door, and since I knew what I was there for it made my visit very easy. Staff is always helpful.

Reply from Raymour & Flanigan - Millbury
Excellent customer service
Excellent customer service. Great help with selecting the best product for my needs.

Reply from Raymour & Flanigan - Millbury
I had a great experience when I can in…
I had a great experience when I can in to visit the show room. Very nice salesman who was knowledgeable and explained the details of the furniture I was buying and walked me through the process. This is my second purchase with the store and I would definitely shop again with you guys.

Reply from Raymour & Flanigan - Millbury
I LOVE this place so much!
I LOVE this place so much!! Drew is amazing 🌟and helped me pick out my furniture for my new apt. They have a kitty of nice stuff and in stock too! I ordered a couch and it is coming in less than a week. I went back today and ordered my dining room set and a coffee table with a rug and i plan on going back for everything else! 😊 they make the payment easy with the knowledge and care knowing that it is a large purchase and may have to call your bank. They are all very knowledgeable kind patient and caring. By far the best customer service I have ever received ! Thank you a 1000x

Reply from Raymour & Flanigan - Millbury
Excellent experience on my first visit to the store…
I already had in mind what I was going to buy when I came to the store. The gentleman who worked with me was respectful, helpful and friendly throughout the experience. It was my first time in the store and thanks to the level of comfort that I felt during this visit, I would definitely consider R&F for any future furniture needs.

Reply from Raymour & Flanigan - Millbury
True pros
True pros. Never overpowering. Got us all the answers we needed. Also got us right in line with out price point. Very transparent and accommodating. Highly recommend.

Reply from Raymour & Flanigan - Millbury
I just think it's sad that you charge a…
I just think it's sad that you charge a 40% restocking fee after only having the chair 3 weeks! However, the sales people at the Millbury, MA Raymour & Flanagan are super friendly and very helpful!!
I just am not a fan of your refund policy!

Reply from Raymour & Flanigan - Millbury
I can only say it was a blessing when…
I can only say it was a blessing when I walked in your Store !your personell is very helpful and professionell. But the also been there for me to buy a mattress while Iam not able to go to the store I thank Andrew for making my shopping so pleasant ! I will refer your Store anywhere!!!‘
Thank. you Raymor & Flanigan. Personell
Always a great experience
Always a great experience! Staff is so helpful
And the manager, Suzanne, is so accommodating!

Reply from Raymour & Flanigan - Millbury
my experience with the store and staff…
my experience with the store and staff was fine. The expected delivery has been a problem. At purchase we were told of a March delivery, then April and now May. Our question is were these delivery issues known at the time of sale and kept from us to close the sale. Just alot of excuses
Karen was pleasure to work with no…
Karen was pleasure to work with no pressure and kept checking in. Our daughter is moving into a new apartment and we will be heading back and asking for Karen!!

Reply from Raymour & Flanigan - Millbury

Reply from Raymour & Flanigan - Millbury
Great Selection, and Great Sales Consultants
Charlene at the Millbury location is fantastic. She is prompt, fair, and no BS. She was instrumental in helping us understand how to evaluate furniture (wood type, joint types, etc), and also took the time to understand what we were actually solving for. Because of her work, we were able to quickly come to a decision, and buy very easily. With more than fair financing options, we are very satisfied with our experience and will continue to go to Charlene for our furniture needs. Highly recommended

Reply from Raymour & Flanigan - Millbury
Great experience at raymour and…
Great experience at raymour and Flanigan!!! Customer service was grea, couch was delivered and I love it!!!!

Reply from Raymour & Flanigan - Millbury
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