Readysteadystore Reviews 142

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I noticed a lot of small rats in my locker i gave a complaint but nothing as been done yet , im so worried i hv a lot of bags and stuff and got nowhere else to take them for now

Company replied

Rated 1 out of 5 stars

Appalling customer service.The C.E.O does not respond to letters.Still owe a refund for 10 missing boxes which where supposed to be delivered . Three times I have asked for refund but been ignored the... See more

Company replied

Rated 1 out of 5 stars

You truly haven't experienced shocking customer service till you've spoken with these guys. They are so bad it is like a spoof type TV show. I would strongly advise against any sort of business with t... See more

Company replied

Rated 5 out of 5 stars

We've used Ready Steady Store, Manchester, for years now to store various items we don;t need to keep in our office on a regular basis, and we've found them to be excellent. A secure sight, well m... See more

Company replied

2.3

Poor

TrustScore 2.5 out of 5

142 reviews

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Rated 2 out of 5 stars

Reservation does not equal a booking

Ensure you call after making any reservation as bookings are not firm even though they take a deposit. Days before I needed to store my stuff I received a call informing me that they had no space.

June 28, 2017
Unprompted review
Rated 5 out of 5 stars

7 Years on with Ready Steady Store, Worsley

We have used the Ready Steady, Worsley, Storage facility for a number of years. I cannot praise them highly enough. The staff are superb, nothing has been too much trouble. Everything has been clearly explained throughout our contract. If the rate increased the reason was given in a reasonable and credible manner.
The units are clean, totally dry, bright and to them security is paramount.
Access is 24 hours, and, as the up to the minute gates and fencing are safely locked, accessible only by keypad entry, you feel safe whatever the time.
We would use this particular facility should we need it in the future thanks to the service we have received.
A special mention to James, he is both professional and friendly, brilliiant!

April 18, 2017
Unprompted review

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