Ricardo Reviews 

A seller sold me fake glasses over Ricardo. I got this confirmed by the manufacturer (famous brand), who issued an official statement. Despite this statement, the seller refused to refund. I asked Ricardo to help, they in turn asked the seller to refund - same result. Ricardo then suggested that I use their Käuferschutz service to get a refund. I did that and my application was turned down because I have paid the seller using Twint (and not a bank transfer)! Not only they wasted tons of my time with all kind of paperwork (including posting documents to them), but in the end there is no refund because of a formality. Incredible and useless.

Good source for second hand equipment. They do not give tracking details of your purchase. So that's a minor weak point. But all other issues went correct and swift. Source Osmani Deniz with them is trustworthy.

They support fraudulent sellers, 0 support for the buyers, there's this Pro seller with more than 80K sold products, 99% toys and phone accessories with 99% positive reviews, but from time to time he sells expensive items like PCs, Phones, GPUs at very competitive prices the problem is rarely delivers these expensive items or the delivery date is 2 months (the period where ricardo can offer buyers protection, after 2 months you can't ask for buyers protection).

A search of this Pro seller negative reviews shows clearly that he's a fraudster and has scammed a lot of people including me, bought a PC in may, never delivered to this day, (September) the seller don't reply to messages and despite red flagging the article multiple times including cursing Ricardo customer support I never got a reply or got my account banned, this only shows that Ricardo simply don't give a F as long as the seller pays the commission.

I paid full price. Received a watch packed in an envelope only. Watch was loosing more than 10 minutes per hour. In description"watch was keeping time" Although I contacted the the seller over the official Ricardo chat linked to the product, the purchaser never replied. The purchaser gave me a bad review, using as argument that I never contacted him. My review of the purchaser was edited by Ricardo. I wrote to Ricardo to to complain about purchase as well as the review of me by the seller, which they could easily verify was complete BS, as I tried to contact the seller over their site. No response from Ricardo. seller is still active on their site... Ricardo is happy as long as the seller pays their fees. Would recommend to avoid site. No protection for buyer from Ricardo whatsoever. To date no reply from either Ricardo nor seller

The commission are already high, they charge 10 franks for first reminder of payment. Not very user friendly.

Not possible to register from country in Europian Union!

The platform does not take too much responsibility for anything happening on the platform, which in my opinion is not quite in sync with 9% sales commission. As a buyer it is difficult to get support when things go wrong. But on the positive side the support does try to help.

I don’t sell anymore in Ricardo , the costs are too much ,the customer service is not reachable and costs also another 1.- Sfr in a minute . I opened an account in Movengo and will start next week my sales there , cheaper , more easier .
Good bye Ricardo

A trustworthy way to find antique and vintage items in Switzerland with low cost shipping 😊

Very helpful advice and assistance. I am an English speaking member of Ricardo and was given advice in English.

they have many problems in different areas that must be improved otherwise the platform will definitely fall

Very unintuitive service, I'd recommend not using it unless you really know what you are doing. Go with Tutti or Facebook Marketplace instead.

The key thing about Ricardo is that the sale is legally binding. I was forced to sell an item way below its true market price, while having offers for it for a much better price on another platform.

I find it difficult to be able to change messages to my potential customers if I have written a mistake.

I like Ricado. It helped me a lot. And only when you sell something you need pay. Very very good. The Best thing is ricado have many people buy something.

Very complicated to update my IBAN niumber and still
Not done. It is also clear on my Bank Statement because it is documented on Bank Statement itself!
Current/New and Old IBAN!

Avoid this place. I have been for many years on this platform, and paid easily CHF 1000s of sales provision. However, now with the changes, it became impossible to sell anything serious. If there is any problem, emails are not answered, and you have to pay CHF 1 per minute to call them!? Just to tell you they cannot help you. What happened Ricardo? It used to be such a nice platform.

5 stars, except everything has gone downhill the past couple years. I know a few people who used to work for Ricardo, and they made great strides toward a better design, navigation, ratings, search, etc. But those people left the company, and then, they shut down auto-Ricardo. No more car sales. Then their customer service stopped responding. No they’re stopping credit cards. Bad to worse. Shame.