RiteHome Reviews 

51
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Phoned to arrange viewing for flat, only to have staff hang-up on me multiple times. Why are they listing these properties if they have no intention of selling/letting them? Worst experience I've ev... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS. Worst agency I have ever rented from. They are very quick to get you in the house however its an absolute nightmare when you need a repair. Firstly, I was not told the house... See more

Rated 5 out of 5 stars

We sold our home through Ritehome in less than a week! They are on all the major sites where potential buyers will visit in the first instance. No commission is taken from your sale, just an affordabl... See more

Rated 1 out of 5 stars

I rented out my property with rite home, certainly would Not recommend! ! They lost my keys. My alarm system was disconnected and broken by previous Tenant. Yet despite several calls and emails s... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

We strive to offer our clients the best possible service. That includes value for money additions that you won't find anywhere else. Contact us to find out more.


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2.9

Average

TrustScore 3 out of 5

51 reviews

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2.9

All reviews

(51)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Company

Amazing Company. Great to deal with and highly recommend for any landlord with multi properties to let
The best agent I have dealt with yet !!

Alex M

February 8, 2018
Unprompted review
Rated 1 out of 5 stars

Renting a property? Stay well clear

Shocking, disgrace of a company. Formerly Personal Lettings, I can only assume the name change of the business is as a result of an alleged investigation by trading standards mentioned in the only review of the old business I can find (which I can absolutely believe given my experience).
Continuous failure to undertake repairs, many of which mentioned prior to even moving in.
No apparent knowledge of their own letting agreement.
Most of the staff don't seem to have a clue what they're doing (or rather what they're supposed to be doing).
And still haven't received our security deposit back, despite the property being in a much cleaner and better state of repair than it was when we moved in.
Would rate in negative stars if it would let me. Although I would like to commend two members of staff who visit the properties, Jamie (I think) and Colville.
This aside, don't go anywhere near this place if you're thinking of renting.

December 6, 2016
Unprompted review
Rated 1 out of 5 stars

Don't go near!!

I rented out my property with rite home, certainly would Not recommend! ! They lost my keys.
My alarm system was disconnected and broken by previous Tenant.
Yet despite several calls and emails still waiting on owner Roberto to fix!!!

October 12, 2015
Unprompted review
Rated 5 out of 5 stars

The estate that really does go the extra mile

I have recently bought and sold a flat with RiteHome and I am happy to say that they made the whole experience stress free. They provided tradesmen to do those little jobs you need at the last minute to get your house on the market. They produced fabulous photos and presented the flat on the web within the week. They sold the property in 10 days.
Throughout every step buying the new property, I felt like I had someone to support me and a month after moving in they are still responding to requests for advice.
I wholeheartedly recommend RiteHome for a stress free house moving experience.
Christine

January 27, 2015
Unprompted review
Rated 5 out of 5 stars

Right choice with Ritehome

From start to finish I found Ritehome to be professional, friendly and extremely helpful. I mostly dealt with Catherine who was always there when I needed advice, even responding to my emails at 9pm!! She explained the whole process. I opted for the upfront payment which was very reasonable compared to other estate agents.
I would recommend Ritehome to anyone.

December 12, 2014
Unprompted review
Rated 5 out of 5 stars

Straight-forward, honest, no messing, affordable and contactable.

Its easy to say that I liked RiteHome for selling my house with the right first buyer and at the price I wanted. However, with house buying and selling there is always a need for direct contact with your agent and honest communications, it is a stressful time for all parties. RiteHome had it all for me and at a cost that was affordable!

November 25, 2014
Unprompted review
Rated 5 out of 5 stars

Catherine at Ritehome is open, approachable dependable and operates with the utmost integrity and interest of her client as a core value.

Catherine was at our side through the whole buying process and really went the extra mile to see that we were happy with our purchase. Her follow up was excellent and any queries we had were dealt with swiftly and efficiently. She was a genuine advocate between us and the vendor with our interests at heart. We cannot thank her or Ritehome enough for the service provided.

November 24, 2014
Unprompted review
Rated 5 out of 5 stars

A fantastic and professional team.

I viewed the house on Saturday and had the keys two weeks after.The team at rite home where friendly, professional and kept me up to date all the time to let me know details regarding my guarantor and my own credit checks, people say moving house is one of the most stressful things you can do but at rite home they made it seem so easy and faultless.An extra big thank you goes to Catherine Di Cristina she was an absolute star and was so helpful.Thank you Rite Home for finding me my perfect Rite Home.

October 9, 2014
Unprompted review
Rated 5 out of 5 stars

a company on the up

I found ritehome a professional and friendly company to deal with,any questions or quiries I had were delt with by Catherine in an excellent and assuring manor.I wouldn't hesitate in referring ritehpme to family ir friends who are looking to buy or rent in the future

October 6, 2014
Unprompted review
Rated 5 out of 5 stars

I will certainly go back to Rite Home when I am buying or selling a property

I have never bought a house before and Catherine at Rite Home was so helpful and answered my questions and put my mind at ease straight away , she talked me through the whole process as I didn't know what happened next . All the staff at Rite Home were helpful and friendly everytime I called the office . I would definitely recommend Rite Home to all my friends and family

September 17, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding property management

I use Ritehome as a letting agent and wouldn't hesitate to recommend them as they are highly efficient and the service provided is impeccable. You receive your rent on the same date every month which is just great as most other agents do not offer this service. Also as an investor the advice given is extremely helpful.

June 3, 2014
Unprompted review
Rated 5 out of 5 stars

Efficient and professional service without commission

We sold our home through Ritehome in less than a week! They are on all the major sites where potential buyers will visit in the first instance. No commission is taken from your sale, just an affordable up front fee. Ritehome were efficient and extremely professional. I will be recommending them and would certainly use them again.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

Great service at reasonable prices

We used RiteHome to sell our flat. From start to finish, they have guided us through the process and have been very helpful at every stage.

Their staff are friendly, helpful and knowledgeable. The fees paid were far more reasonable than a lot of the high street estate agents.

Would recommend their services with no hesitation

Kenny

October 12, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service at great price

The easiest way to review RiteHome is that they do the same job as a high street Estate Agent but at a far lower cost. The customer service provided by Scott was first class, he always returned calls quickly and was very helpfull.
I would definitely use RiteHome again and would recommend them to anyone else.

October 8, 2013
Unprompted review

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