EXCELLENT service and advise and information from Roche Bobois / Finchley Road Flag Ship store. We have used them before and have just ordered a new piece and possibly more orders to follow. Junu has... See more
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We had a great service. Jeremy was absolutely amazing. He perfectly knows all the collections, can easily recommend the furniture suitable for your needs and always happy to help to make a right dec... See more
The knowledge and service of Fathy the sales rep was impeccable… A pleasure to deal with him and the way the brand operates ! Looking forward to receiving my new sofa and dealing with you all agai... See more
Company replied
I recently purchased my furnitures from the Roche Bobois showroom in Finchley and had a great experience. The store offers a stunning selection of modern, high-end furniture with excellent craftsmansh... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Home Goods Store
- Living Room Furniture Store
- Outdoor Furniture Store
Written by the company
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
Contact info
Finchley Road 421-425, NW3 6HJ, London, England, United Kingdom
- +44 207 4311411
4.2
Great
27 reviews
Asks customers to review
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EXCELLENT service and advise and…
EXCELLENT service and advise and information from Roche Bobois / Finchley Road Flag Ship store. We have used them before and have just ordered a new piece and possibly more orders to follow. Junu has been efferent and very helpful. Thank you.
August 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have been a very loyal customer of…
I have been a very loyal customer of yours for last 10 years and my family has spent heavily with your company. My last purchase July 2026 amounted to £26000 and was business done over the phone looking at your ex . Stock . There was a simple request to change the order by reducing the dinning chairs from 8 to 6 . This was refused. This has left a bitter taste in my mouth and I do not think I and my family will shop at your shop . There are plenty of fish in the sea and times are tough and you need loyalty. Thank you and no thank to you. Good bye
Mr B S MARJARA
July 26, 2026
Reply from Roche Bobois - London - Hampstead 1
Dear Mr. Marjara, thank you for your feedback and for your loyalty to Roche Bobois over the past years. We are sorry to hear that this experience has left you disappointed.
We were pleased to accommodate several changes to your order. Unfortunately, your final request was received just two days before delivery, when the order had already been finalized and could no longer be amended.
We sincerely regret that we were unable to meet your request and hope to have the opportunity to welcome you back in the future.
Sincerely, Roche Bobois Management Team.
The knowledge and service of Fathy the…
The knowledge and service of Fathy the sales rep was impeccable…
A pleasure to deal with him and the way the brand operates !
Looking forward to receiving my new sofa and dealing with you all again !
Gary
June 24, 2026
Reply from Roche Bobois - London - Hampstead 1
Dear Gary, we are pleased to hear of your visit to our Hampstead showroom and that Fathy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois sofa!
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois - London - Hampstead 1
Hello, we are pleased to hear of your visit to our Finchley showroom and that our team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
High Quality
I recently purchased my furnitures from the Roche Bobois showroom in Finchley and had a great experience. The store offers a stunning selection of modern, high-end furniture with excellent craftsmanship and beautifully curated displays. lleana and the manager Johal were amazing in helping us find the right pieces—they were friendly, attentive, and really took the time to understand what we were looking for. Their guidance made the whole process smooth and enjoyable. While the prices reflect the premium quality, the unique designs and outstanding service make it well worth a visit.
April 20, 2026
Reply from Roche Bobois - London - Hampstead 1
Hello, we are pleased to hear of your visit to our Finchley showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois piece!
Sincerely, Roche Bobois Management Team.
Receive great assistance and support…
Receive great assistance and support from Jeremy Enyaho and the entire team at your Hamptead showroom
March 31, 2026
Reply from Roche Bobois - London - Hampstead 1
Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
VERY PROFESSIONAL & HELPFUL
January 9, 2026
Reply from Roche Bobois - London - Hampstead 1
Dear Steven, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois - London - Hampstead 1
Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff, and manager. Worked hard to meet our requirements.
December 4, 2025
Reply from Roche Bobois - London - Hampstead 1
Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Ambiance was great
Ambiance was great. Customer service was friendly, down to earth and practical.
December 4, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Richard, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Excellent Service and Quality at Roche Bobois Highly Recommend Jeremy!
We recently visited Roche Bobois to purchase a new couch, and the experience was fantastic from start to finish. Our salesman, Jeremy, was incredibly professional and knowledgeable. He took the time to listen to our needs and preferences, and he guided us through the extensive options available, helping us ultimately choose the perfect couch for our home.
Jeremy provided exceptional service without being pushy, making the entire process enjoyable and stress-free. We are thrilled with our purchase and the level of service we received and looking forward to receive our couch soon.
I will definitely recommend Jeremy and Roche Bobois to anyone looking for great service and a very high-quality, stylish couch.
November 13, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Denis, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois couch!
Sincerely, Roche Bobois Management Team.
Easy transaction from start to finish
Our visit had been scheduled and the sales assistant Raz had prepared everything to answer the last questions we had. She presented very good arguments to help us finalise the dimensions, the fabric, the colour, etc...
Discussing with her was very pleasant and her every sentence contains useful information, professional.
October 15, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Fabienne, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Hello .I did not receive the order I…
Hello .I did not receive the order I paid fo on September 8 . I was told that the delivery woud be in 2 or 3 weeks
Thank you
September 12, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Maryna, thank you for your feedback.
We’re very sorry for the inconvenience caused by the delay in delivery. Our team will contact you as soon as possible to resolve this issue.
Sincerely, Roche Bobois Management Team.
Raz A
Raz is fantastic
Well mannered,well groomed,well dressed and as helpful as it gets
July 23, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Alan, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois - London - Hampstead 1
Dear Anastasia, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois - London - Hampstead 1
Dear Hamed, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Excellent discussion with Jeremy at the…
Excellent discussion with Jeremy at the Finchley road showroom
He made a lot of time for us and gave very good advice
June 11, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Renaud, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
I have bought two floor lamps recently at different times and have dealt always with Junu who has always been so helpful and pleasant to deal with.
I have bought two floor lamps i
May 5, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Shrank, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Juna provided excellent customer…
Juna provided excellent customer service .. a real Jem
April 10, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Bobby, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Excellent service
Great service with personal attention to the previous requirements I had discussed almost a year ago.
April 9, 2025
Reply from Roche Bobois - London - Hampstead 1
Dear Shoma, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
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