Nothing but a shambles from the word go. Delivery date note kept. Communication a nightmare Would never use again.
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See what reviewers are saying
Great communication and glass unit very well made. I had to reschedule delivery, sent an email and got a reply within an hour with new delivery date. Slight problem with the upstand not being de... See more
We have been dealing with Roofglaze Rooflights Ltd for many years now. Always courteous, professional and they have a solution for almost everything involving Skylights. Capable, efficient and a pleas... See more
I found Roofglaze online. I chose two 1500x1500 rooflights for our office. Excellent product, delivered promptly. Having tried and tested Roofglaze on our own office, and being so impressed, we will... See more
Company details
Written by the company
From Flatglass rooflights, to large area roof glazing systems and fully bespoke rooflight solutions, we will help you to bring beneficial natural daylight into your living spaces.
Contact info
United Kingdom
- www.roofglaze.co.uk
4.3
Excellent
94 reviews
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Replied to 100% of negative reviews
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Very good service
July 24, 2018
Unprompted review
Go elsewhere
Shocking customer service, delivery of our lantern window 3 days late then it was left outside our building project after the builders had left on a Friday afternoon unsigned for. Irresponsible & I would never use this company again.
July 23, 2018
Unprompted review
Recent purchase from Roofglaze.
Checked out several suppliers ...Roofglaze was the keenest price and the specifications of the product looked to be acceptable, so purchased and fitted the product. Very, very satisfied with it, and it “does what it says on the tin”
Would highly recommend Roofglaze and their products.
Andy B in Whitstable Kent
July 20, 2018
Unprompted review
Disappointed with the customer service…
Disappointed with the customer service given on damaged and in undilivered, components
Also when we purchased our lanterns the web site said they where in stock, with delivery within 7 days.
3 weeks later we were still waiting for delivery.
Take note the kits come from different manufacturers, and will arrive e on different days.
You will be notified after you have completed your purchase, and you have to be there to help unload, or the won't leave the goods.
This information should be given prior to purchase completion, not after.
July 20, 2018
Unprompted review
Great service and excellent product
Great service and excellent product. Looks amazing!
July 19, 2018
Unprompted review
As a loft conversion specialist I…
As a loft conversion specialist I needed a roof some and they were Very quick and reasonable, pleasure to do business, hope my dealings are as good the next time I use them.
July 19, 2018
Unprompted review
Very happy with the product
Very happy with the product, easy to assemble & fit, looks the business, customer very impressed
July 19, 2018
Unprompted review
Excellent service delivery on time and…
Excellent service delivery on time and when it was required
July 19, 2018
Unprompted review
Brilliant company brilliant product…
Brilliant company brilliant product will use them every time in the future cheers
July 19, 2018
Unprompted review
Roof Lantern
It was going well. The lantern was due for delivery 16/07 but I was informed it would be a day late. This posed no problem and was delivered well protected and on the revised day. Issue has been with the glass that is supplied by a separate contractor. Was due 13/07, then 16/07, then 17/07. Was e.mailed by Abby at Roofglaze to inform me that it is now due 23/ 24 July. Biggest down is that this install could have been completed this week but will now have to wait until glass is delivered. Abby has been helpful but its just a little disappointing to have wasted two days waiting for a delivery that didn't arrive.
July 19, 2018
Unprompted review
Excellent price and easy to put…
Excellent price and easy to put together would recommend
July 19, 2018
Unprompted review
Great window fitted well
July 19, 2018
Unprompted review
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