Roofriendly Reviews 

A family member just had Triple glazed windows fitted, the product is excelled and is cutting their heating bills also noise reduction, the fitter went that extra mile to ensure satisfaction
Because the product & staff professionalism we decide to arrange for Roofriendly to quote for French Windows plus 3 other windows using triple glasing the salesman Rob Moore was very helpful & knowledgable just waiting for a start date now

A very enjoyable process. The two surveyors and the fitter were fast, efficient, knowledgeable and precise.
And the resultant drop in noise from the new windows was noticeable immediately.

Rob the salesman was very pleasant and nothing was to much trouble for him, felt comfortable placing my order with the company, thank you

I would definitely not recommend this company as they failed to turn up for an agreed appointment on the 27th November 2025 @ 16.00 for a door survey despite confirming they would attend. They have not responded to emails, txt, fb as to why they failed to attend.
UPDATE !!!!
They've just responded to my review, guess what they're now trying to blame me for not answering a call the evening before to confirm the appointment the following day, well I can categorically say that alleged call NEVER took place and I have my phone records to back me up. !!!!
You are lying, !! if this is the standard of your customer service then I'm glad you did not get my business.

Mike was extremely knowledgeable on all products and helpful with offering advice and recommendations to ensure that the products provided were energy efficient and within our budget. A real positive experience and would highly recommend.

Had a triple glazed widow fitted, made a great job of it and cleaned up afterwards. The overall service provided by Roofriendly was spot on very professional and kept me informed throughout the process. Having another window fitted this January. Triple glazing is a game changer, keeps so much heat in.

Mike explained all the advantages of having Roofriendly installing Fashias very clearly.

I've had various jobs done by Roofriendly over the last 22 years,
From Fascias, windows and doors.
I've called them out once to re adjust the door (which they promptly did)
The company is professional and friendly. And the quality of both the products and installations has been excellent.
Recommend.
I

Excellent service. I had Jamie visit and provide a quote, which I excepted and then a couple of weeks later I had Graeme visit for a survey.
Both gentlemen were polite and very professional and now I am looking forward to having my new windows.

Absolutely love my doors, from measuring to ordering and fitted they kept in contact with me to let me know when they had arrived and when they were fitting.
Really great service

I am delighted with my door. It is so well made and has been fitted really well. A truly excellent job.

Fabulous company from the first phone call to the end product, if you’re considering new windows doors or conservatory I would highly recommend Roofriendly

Graeme was round again, fascias this time. We had him last year for windows and are very happy

Cold call today from Roofriendly salesman; I politely said sorry, but I was eating and wasn’t interested anyway, but the salesman continued to thrust a leaflet in my hand and launched into his pitch; when I further attempted to tell him that my Husband had plans to do roof repairs himself, he very rudely sneered that there were bits falling off, and continued to speak over me; eventually, I told him sorry (again) but I was in the middle of eating and closed the door, while he still carried on talking outside. I would suggest some training for this salesman, to address his aggressive and offensive manner - this is clearly not an acceptable or productive communication style for any company to have representing their business.

Just been cold called on my doorstep by this company. Their dales person was rude and arrogant. Would never use them.

Fantastic product ( front composite door) and a brilliant range of products at a reasonable cost.
Everybody from the admin team, fitters and all others involved made the process of having a new door fitted seamless. There was a slight bit of remedial work required after fitting however they came out, did it straight away and the fitter Jack was brilliant.

We've recently had our windows ordered and fitted by Roofriendly and couldn't be happier with the service.
The team did a fantastic job from start to finish, they were incredibly thorough, tidy, and professional.
We are delighted with the results and would highly recommend to anyone looking for quality windows and fitting.

Erik was a super sales ambassador for 'Roof Friendly' Home Improvements. His amiable character and attention to detail was impeccable. His visit covered every aspect of the company's mission commitment and provided us with an honest and valuable quote for our window replacements.
Erik is definitely a great asset to 'Roof Friendly' and if we decide to go ahead and replace the windows he is definitely our first port of call..

Punctuality of sales and surveyor.
Work completed in a very neat and tidy manner.
Outstanding quality of products used.
10 windows installed over 48hrs.
This is our second big project with this company after a conservatory 4 years ago.
Very satisfied customer 👍

Absolutely thrilled with our new front door and side panels from Roofriendly — it looks fantastic and brings in so much more light. The fitters were friendly, polite and worked quickly even in the freezing cold. Great service and brilliant finish. Highly recommend!