Root Cause Clinical Reviews 126

I had a consultation with Victoria, she was very professional, feeling much more confident now. Thankyou

I cannot recommend Root Cause highly enough.

Wil immediately put me at ease with his kind, friendly manner - I was very nervous and felt upset to talk about my situation, but he quickly made me feel I was in a safe environment and I felt was comfortable to talk and explain my circumstances.

Wil's knowledge is first class - he was able to diagnose the issues very quickly and explain everything to me in "Layman's terms". He was very reassuring and provided me with hope, explaining the solutions available. The reports summarising each meeting we had arrived quickly and provided me with the chance to go through them at my leisure. I knew that I could go back to Wil and ask any questions.

I decided to get the DNA testing done - this whole process was quick and efficiently arranged by the team.

I am now embarking on a treatment programme, and I am hopeful that the issues I've encountered will be resolved.

In summary, Wil, Vicky and the wonderful team at Root Cause provide a first class service - they are approachable, friendly, extremely knowledgeable and very efficient - keep up the life changing work, you really are making a huge difference to peoples lives.

After many years of worry and anxiety about what might be the causes of my hair loss, I made an appointment with Root Cause Clinical.

From start to finish the whole experience was exceptional.

Driven by a passion for hair and scalp health, Root Cause Clinical has truly transformed my understanding of hair growth and health. Within minutes of my consultation I knew I was in expert hands.

Wil’s profound knowledge of hair and scalp conditions is nothing short of impressive. During the consultation, they attentively listened to my concerns, patiently asking insightful questions to understand my hair history, lifestyle, and any underlying factors that might contribute to my hair issues. This attention to detail demonstrated their commitment to providing really personalised care.

What sets Root Cause Clinical apart is their holistic approach to hair and scalp care. Instead of focusing solely on superficial remedies, they delve deep into the root causes of hair problems, looking at my overall health profile, blood test and medication I’m taking.

This comprehensive approach left me feeling assured that I was receiving a customised treatment plan tailored to my specific needs.

The treatment recommendations I received were comprehensive and evidence-based. They explained each step of the process thoroughly, ensuring I understood the rationale behind their suggestions. Whether it was suggesting dietary changes, lifestyle adjustments, or incorporating specific hair products, they provided me with a wealth of information and actionable advice. Their genuine concern for my well-being was evident, and I appreciated their dedication to empowering me with the knowledge needed to take control of my hair health.

One aspect that truly impressed me was Wil and his team’s up to date knowledge and ability to educate throughout the whole process, passionately shared knowledge and provided invaluable insights into the science behind hair growth, the impact of nutrition, and the benefits of various treatment modalities. Their ability to explain complex concepts in a clear and concise manner.

Overall I have to say I wish I had gone years ago, as it would have saved me so much money and anxiety. As we identified in the end, my particular hair loss was easily treatable with a slight change of nutrition or supplements. I can’t recommend Wil and the rest of the Root Cause Clinical team more!

I was recommended Root Cause by a friend.

Once you have selected a time and date for the appointment, you need to a very thorough form with questions around lifestyle, diet, family and personal medical history, hair/scalp problems and current hair treatment. The form gave me the right mindset before the session so that I could critically assess how I treat my hair, what my be affecting my hair/scalp issues and what I am looking for from Root Cause.

My appointment with Wil went quite smoothly. He carefully explained what the most common issues with hair and scalp are and made sure I understood what he was saying. We discussed my condition for a fair bit until he detailed a diagnosis building on the common issues we had already discussed. He recommended several approches and was always keen on hearing my questions. He recommended two products (product A cost £70 for a 3 month supply and product B cost £26 for about a 5 month supply). that I am quite happy with albeit still early days.

I received a follow up email 60 hours after the appointment including a seven page document detailing everything we had discussed: symptoms, factors, diagnosis, care/treatment and next steps. I have also been in touch with Wil multiple times to clarify some questions I had on proper use of products and to manage expectations.

I wish Wil and Root Cause the best.

Massive thank you to Will who was able to help after having experienced considerable hair loss. After my diagnosis and taking some iron pills the lightheadedness I had experienced for 15 years has significantly reduced and hopefully with a little more time the hair loss will reduce too. I really appreciated Wills empathy and felt that he understood the emotional impact that hair loss can have. He was very knowledgeable and was able to identify the cause of the hair loss. I felt that my appointment with Will was incredibly good value as he really takes the time to diagnose you and find a solution. If you’re having issues with hair loss stop looking on the internet and speak to Will!

Excellent experience from start to finish. The communication prior to the session and the follow up.
The speakers were fantastic and lots of opportunities to ask questions. Looking forward to the next one. Thank you.

Highly recommend this business. Will is highly experienced and knows everything there is to know about hair and scalp health. Saved me from a lot of sleepless nights and helped give me solid researched based scientific advise. For anyone experiencing hair loss of any kind, I can 100% say I feel confident they will offer guidance that will support you.

I thoroughly enjoyed attending a recent online event for haircare professionals hosted by Root Cause Clinical. The event was extremely informative and interactive, with everyone’s questions answered. It is clear that the Root Cause team are incredibly knowledgable and passionate about what they do. I regularly recommend their services to my clients and will continue to do so. Thank you for a great event.

I was extremely impressed by the way Wil and Jacky explained the reasons why people lose their hair and the online help available for victims of hair loss. The course turned out to be a huge asset for those of us who attended, I would highly recommend a repeat to be scheduled.

Great session. Easy to digestible information

Understanding various types of Hair mechanism and the root course of hair damage.

Also some tips on how to minimise the above, to seek help from Trichologist/dermatologist when hair and scalp is not looking healthy.

Thank you Team.

Both my initial appointment and follow up were a very good experience. Prior to both appointments I was sent a questionnaire to fill out which was easily done and very self explanatory. At both appointments Wil explained things well, went into lots of details and gave ample opportunities to ask any questions I might have. Very quickly received a report after both appointments and was easily understood. Would highly recommend if you have any hair loss concerns as Wil certainly knows what he is talking about.

My video consultation with Root Cause was very easy to organise with a simple link to connect.
Having already completed their questionnaire regarding my hair problems we were able to start the consultation quickly.
Wil was very professional, knowledgeable and thorough in his explanation and diagnosis of my hair issues.
I took his detailed follow-up report to my GP and she has now referred me to see a dermatologist.
I would thoroughly recommend Root Cause to anyone with hair/scalp concerns looking for compassionate help and support.
Thank you Wil and Victoria.

Root Cause led a very in depth discussion about the issues affecting my hair and scalp. They were very thorough and holistic in their approach. I really felt looked after and hopeful that my hair issues could be resolved. It was great to finally get these often overlooked issues taken care of and I felt positive about my whole wellbeing after the consultation. I would highly recommend root cause and their service to others!

The consultation with Will was very professional, friendly and informative. The process was easy and that it was online, was really helpful. He was able to interpret my blood results to give a reason for the dryness of my hair and provide reassurance.

I thoroughly recommend Root Cause.
Wil put me at ease when discussing my scalp issues, a compassionate profesional.
A consultation formatted step by step followed by a succinct report allowed me to understand my scalp health.
You can trust Wil to advise you fully, giving detailed analysis in a way that is easy to digest.

A very recent online consultation with Wil has given me the confidence to challenge opinion with regard to the root cause of my hair loss and I now feel validated in pursuing better medical treatment.
Wil's knowledge, approach and professionalism is reassuring during consultation which is followed up with a succinct written report that you can take forward when seeking follow up medical treatment if needed.
I highly recommend this service to anyone needing personalised advice on their hair condition.

If you are in any doubt about any issues with your hair or scalp, please organise a consultation with Wil at Root Cause. The care and professionalism you will receive will be second to none.

Wil, not only knows his stuff, but his understanding and emotional support is priceless to clients like myself, who's worries and concerns are magnified due to the upset that misdiagnosis regarding hair related issues can cause.

His patience and reassurance is immeasurable both during consultations and follow up correspondence.

I am so grateful for all his help and support and would highly recommend you organise a consultation if you have any concerns at all.

Thank you Wil & Root Cause

Wil was an utter professional to deal with. He really helped me feel at easy straight away. I had an online consultation with him as I am currently on the other side of the world. He truly cared and showed compassion. Even after our consultation he has kept in contact with me to see how things are. He is extremely knowledgeable and I couldn't reccomend him enough.

I recently commissioned Wil from Root Cause to speak at a group event for women.

His knowledge around the science of hair loss and the impact of hair loss on wellbeing was exemplary. More than that, Wil has a genuine ability to empathise and offer practical, constructive advice without bamboozling you with clinical talk.

Undoubtedly Wil knows his stuff AND he can get it across in a way that resonates with people.

The event feedback was outstanding. Wil is a true trichology professional.