ropelocker Reviews 

238
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank you Ropelocker for sending out a small order of short lengths of ropes so swiftly. Our son Simon is severely autistic and he loves untying knots in a rope - but then lost his beloved rather tatt... See more

Rated 5 out of 5 stars

I ordered a splicing kit for a sailor's 18th birthday. Not only was it great value with free delivery, it arrived within 48 hours and Roplocker had kindly included some loose ends of rope so he could... See more

Rated 5 out of 5 stars

What can I say, nothing but praise. As a novice rang and spoke to a very friendly and efficient Katy. She talked me through all the relevant points after ascertaining what ropes was being u... See more

Rated 3 out of 5 stars

I ordered online some rope and then remembered I had forgotten something. Went back online and ordered that too from ropelocker. Disappointed that I was charged carriage twice even though both orders... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Order Ropes Quickly With Our Easy to Use Website. Full Splicing Service. Ropes Cut to Size. Next Day Delivery Available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

238 reviews

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No recent history of asking for reviews

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4.7

All reviews

(238)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, order delivered within a few days.

June 21, 2019
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Anthony

Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Excellent service

Excellent service. I had ordered the wrong size of rope and they actually have a phone number with a real person you can speak to, not just an email and they were brilliant at helping me to resolve my problem and the delivery was super fast. I would definitely use them again and would recommend them without hesitation.

March 7, 2019
Unprompted review
ropelocker logo

Reply from ropelocker

Hi

Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Exactly what I ordered and delivered…

Exactly what I ordered and delivered on time. Thankyou.

March 6, 2019
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Stephen

Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

A great quality selection sent fast!!!

March 6, 2019
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Anthony

Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Great product and service

January 4, 2019
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Graham

Happy New Year! Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 3 out of 5 stars

I ordered online some rope and then…

I ordered online some rope and then remembered I had forgotten something. Went back online and ordered that too from ropelocker. Disappointed that I was charged carriage twice even though both orders arrived in same package

December 31, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Gordon. Thanks for your feedback. We ALWAYS refund duplicate shipping charges that arise from sales on the website, however the website is fully automated and treats each new order as a new entity so we require the accounts team to process the refund. Your order was placed over Christmas so I apologise for the delay in getting your refund activated. Our full team is now back in the office and i'm sure it will be done today. Happy New Year.

Rated 5 out of 5 stars

Fast delivery

Fast delivery; excellent service and value for money.

December 28, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Julian

Happy New Year! Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Great service

December 28, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Mark

Happy New Year! Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Great experience shopping with…Ropelocker

Great experience shopping with Ropelocker very helpful and kept me up to date with delivery staff friendly and great service

November 8, 2018
Unprompted review
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Reply from ropelocker

Hi Alan

Happy New Year! Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Great rope rapidly delivered

November 8, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Peter

Happy New Year! Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Excellent advise and service

Excellent advise and service.
Directed me to the correct rope for my needs, discussed the pros and cons. Helped immediately when parcel didn't arrive. Great support from choosing through to delivery.

November 7, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Robin

Happy New Year! Thanks for your great feedback!
We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Good Experiance

November 4, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Benjamin

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

easy to navigate around site

easy to navigate around site, fast delivery

November 3, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Emma

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

All the ropes arrived when required and…

All the ropes arrived when required and were what I ordered. Can't do better than that.

November 2, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Michael

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Quality rope quick delivery

November 1, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Ray

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery , product perfect

November 1, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Miss B

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Quick accurate quality response and good value

Quick accurate quality response and good value. Whipping requested at rope ends very good. Happily use again. Thanks

November 1, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Angus

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Lovely rope recieved it so quick !

I bought this rope for my forest school recieved it so quick !

November 1, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Kathryn

Thanks for your great feedback! We're really happy that you were pleased with the products and service that we offer here at ropelocker.

We look forward to helping you with your rope requirements in the future

From the ropelocker team

Rated 5 out of 5 stars

Great service.

November 1, 2018
Unprompted review
ropelocker logo

Reply from ropelocker

Hi Mr Meigh

Thanks for your feedback!

We look forward to helping you with your rope requirements in the future

From the ropelocker team

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