Shaving.ie Reviews 

108
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I've placed two orders with them. In the first, a couple items were missing, but support was able to sort things out no problem. The second has no issues at all. In both cases, the shipments arrived v... See more

Rated 1 out of 5 stars

Ordered Saponificio Varesino Desert Vetiver Eau de Parfum 100ml on 05.10 And they sent Aftershave Returned and their Aftershave still with the Irish customs for clearance They did answe... See more

Rated 5 out of 5 stars

Bought some shaving gear (blades, soap and after shave), and the parcel arrived just three days later - not bad from Ireland to Denmark. Got e-mail notification of order and order status when shi... See more

Rated 5 out of 5 stars

I recently ordered a Feather AS-D2 razor at shaving.ie since it was offered at a discounted price and because the shop is based in the EU, which spared me any hassle with customs. The razor arrived... See more

Company details

  1. Health and Beauty Shop
  2. Barber Supply Store

Information provided by various external sources

Welcome to Shaving.ie Based in Dublin Ireland we have a selection of the finest shaving products available from Merkur, Proraso and Muhle. Classic shave creams from Italy and a selection of premium shave products by Merkur at great prices. Take full advantage of our free delivery to Ireland.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

108 reviews

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No recent history of asking for reviews

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4.5

All reviews

(108)

1 review in the last 12 months

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Rated 5 out of 5 stars

Initial issues but fantastic resolution

I ordered a razor set, the address was filled in with auto-complete, however it was sent to the wrong country. The wrong country is on the e-mail receipt (which I did not check carefully enough since I have never had issues with google auto-complete), and they claim this cannot be a fault on their side.

EDIT: Customer service has responded to me by e-mail after the review, and I will update my review accordingly if the package makes its way to me.

EDIT: Customer service is now being very helpful and the issue seems to almost be resolved, I will update again if the package arrives.

EDIT: Customer service went above and beyond to resolve this issue for me.

EDIT: Package has arrived and is exactly as expected + loads of free samples.

September 16, 2020
Unprompted review
Shaving.ie logo

Reply from Shaving.ie

Hi David,

Thanks for the feedback.

As you stated above you have supplied the incorrect delivery address and as a result the package shipped to the wrong country. Therefore there is an issue with delivery. It is vital that we receive the correct address and wise to double check the information you supply.

We have contacted the post service. It is not an easy issue to rectify especially with delays caused by the Pandemic. When the package returns we will contact you again to get the correct address and send it out to you.


Kind Regards
Shaving.ie





Rated 5 out of 5 stars

Excellent all round!

Excellent products, great prices, and first-class customer service. Highly recommended, and I'll definitely be buying from shaving.ie again.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great selection of products. Postage is cheap. Items arrived very quickly! Would recommend.

June 11, 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional Service - Stay Away

Ordered a 50 Blade Premium Selection Sampler kit from Shaving.ie on March 23. Paid extra for DHL delivery to ensure fast delivery. Product was shipped day later via regular Irish Post (An Post) and not DHL. Sent an e-mail on April 10 to inquire about the situation and why the product was not shipped via DHL as agreed. Absolutely no response from Shaving.ie to my inquiry or to my multiple reminders sent thereafter to their customer support e-mail. As of today, (April 24) I still have not received my order or any response from them. They do have a customer support phone, which is an automatic answering machine that asks you to send an e-mail. Asked them to cancel my order and issue a refund. Still, no response nor refund from their side.

Very bad experience and unprofessional service. Would not recommend.

April 24, 2020
Rated 5 out of 5 stars

Faultless service.

Faultless service. Extremely competitive pricing and postage charges. Will certainly do business with them in future.

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been ordering items for a number of years. The delivery is very fast with great communication. I've never had any issues. Items are priced competitively, which in fairness is a real bonus when you see a small company giving such as shaving.ie giving much larger companies much needed competition.

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome Shaving Products Shop

This is a great shop with an excellent customer service, fabulous range of quality shaving products, decent prizing and fast international shipping. Highly recommended! Wonderful shopping experience.

March 5, 2019
Unprompted review
Rated 1 out of 5 stars

items bought not recieved

Items bought not recieved, waited for 20 days. Unhelpful staff. Unsure if they actually stock all the items available, or is this a scam site.

January 19, 2019
Unprompted review
Rated 1 out of 5 stars

No customer care

I did not receive the products because of an error of the french post. I forward all the information to shaving.ie. They just had to contact the french post to be reimbursed and reimburse me then but they didn't do anything. They just do not care about their clients !

September 27, 2017
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service. Have been a customer since 2010 and have found Shaving.ie to be both helpful and honorable from day 1. Highly recommended.

June 5, 2017
Unprompted review
Rated 5 out of 5 stars

Impressed

Ordered a shave set at 1pm yesterday... It arrived in Dublin this morning at 9am! That is impressive!

May 31, 2017
Unprompted review
Rated 4 out of 5 stars

Good services and responses!

Updating the review, the shipping partner had very bad services, but shaving.ie did their job! even a refunding, after that i receveid the package! In the end i want to say that i was satisfied by shaving.ie services and actions taken.

May 21, 2017
Unprompted review
Shaving.ie logo

Reply from Shaving.ie

Customer confirmed goods arrived. Unfortunately the post service let us both down on this occasion.

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