Paris Weekend

Paris Weekend Reviews

A product’s star rating is calculated as the average of all its reviews.


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www.shearings.com

12.7K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Shearings Holidays via Trustpilot.


Here’s what people highlighted

Quality

3.6

80 ratings

Value for money

3.5

81 ratings


Product details

Brand: Shearings

Rediscover your 'joie de vivre' and join us on a holiday to the city of love, taking in the sights of the wonderful French capital of Paris.

All reviews


Rated 4 out of 5 stars

The guides were absolutely brilliant. Couldn’t fault them. The driver who did Rugby-Folkestone and Folkestone-Warwick was unfortunately not as enthusiastic and did come across as rude with some severe breaking and gliding into the hard shoulder on the return leg. The hotel room was small but the beds were super comfortable and there were plenty of high quality toiletries. Unfortunately the only tv channel in English was the news but that didn’t bother us too much. My real concern was the area. In the daytime it was like a ghost town - very few people about but at nighttime there were several gangs of youths which was intimidating. The market was a real bonus. As me and my daughter had things planned we didn’t get to do the Shearings excursions apart from the Saturday evening meal. It would have been nice to incorporate a leisure day in with the tour

Quality: 4
Value for money: 5
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Reply from Shearings Holidays

Dear Richard,

Thank you for your feedback.

It’s lovely to hear that you found our Paris Weekend enjoyable and that the guides were absolutely brilliant. We’re delighted to hear that you couldn’t fault them.

We’re sorry to hear about your experience with the driver on the Rugby–Folkestone and Folk
estone–Warwick journeys. We appreciate you bringing your concerns regarding the driving style and attitude to our attention, and we will ensure your comments are passed on to the relevant team.

We’re pleased that you found the hotel beds comfortable and were happy with the quality of the toiletries. We also appreciate your comments regarding the hotel’s location and the atmosphere in the area during the evening. Your suggestion of incorporating a leisure day into the tour is also appreciated and will be shared with the relevant team.

Thank you again for taking the time to provide such detailed feedback. We hope to have the pleasure of welcoming you and your daughter back on board again in the future.

Warm regards,

Customer Relations (SB)

Rated 3 out of 5 stars

Paris lovely .drivers not very helpful.couldnt get food at hotel 1st night..no info on how to get about paris.seat belts to stiff on bus

Quality: 3
Value for money: 5
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Reply from Shearings Holidays

Dear Debbie,

Thank you for your feedback. It’s lovely to hear that you enjoyed your Paris Weekend.

We’re sorry to hear about the difficulties you experienced during your stay. We appreciate your comments regarding the drivers, the lack of food available at the hotel on your first evening, and the
limited information provided about getting around Paris. We’re also sorry to hear that you found the seat belts on the coach too stiff.

Your comments are very important to us, and we will ensure your feedback is passed on to the relevant teams.

We hope to welcome you back on board again soon.

Warm regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Very good. The Coach team were really excellent. Nothing was too much trouble!

Quality: 5
Value for money: 4
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Reply from Shearings Holidays

Thank you so much for your kind 5-star review

We're thrilled to hear that you found our coach drivers excellent. Providing helpful and welcoming support is something we take great pride in, and it’s always lovely to know when it’s appreciated.

We hope to welcome you on another tour soon

Kind re
gards
Shearings Customer Relations

Rated 5 out of 5 stars

Had great time away. Taxi & coach transfers excellent from time we got picked up until time we got dropped back off. Main coach from Red Rose Travel was very comfy. Driver Lee & his colleague Dale were very professional, helpful & friendly. Always ready to assist. Ferry crossing going out was great. Hotel in Paris was clean & basic but had everything you needed for a short break although only served breakfast - no evening meals. There were plenty of nice restaurants within walking distance though. Plug socks were in need of attention even trying to use UK adaptors in them - no USB ports so need to take adapter for charging your phone. Trips into Paris were great for whirlwind tour of the sites with a few stops to take photos & a few hours to wonder at leisure. Versailles was amazing with the beautiful gardens & stunning palace. We did buy tickets to palace prior to going as sold out on the day when we went previously. It’s very busy tho so be prepared for crowds. Trip home back on The Shuttle was very quick & exciting as never been on it before. All in all was a great little break but very full on so don’t expect it to be a restful one!

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Dear Mrs Foster,

Thank you for your 5-star review.

We're thrilled to hear that the transfers ran smoothly and that Lee and Dale made the journey so comfortable and welcoming. It's always a bonus when the team goes above and beyond to assist.

Your feedback about the hotel is really helpful. It’s
great that you got to soak in the sights of Paris and enjoy the whirlwind tour with time to explore. Versailles sounds absolutely magical.

We’re grateful for your feedback and look forward to welcoming you on another tour with Shearings in the future.

Best regard,
Shearings Customer Relation (BSM)

Rated 5 out of 5 stars

Excellent tour, fantastic, attentive staff, highly recommended.

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Dear Caroline, Thank you so much for your wonderful 5-star review of the Paris Weekend tour. We're delighted to hear you found the experience excellent and our staff attentive and fantastic—it means the world to us.

Your recommendation is truly appreciated, and we look forward to welcoming you on a
nother adventure soon!

Warm regards, Customer Relations Team

Rated 5 out of 5 stars

Fantastic holiday break

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Thank you for your kind 5-star review.

We're so pleased to hear you had a wonderful time exploring the Paris Weekend. It's always rewarding to know our tours leave a lasting impression.

We look forward to welcoming you back on board soon and delivering another experience that goes above and beyond
your expectations.

Warm regards, Customer Relations

Rated 5 out of 5 stars

Guided sightseeing tours amazing and informative and plenty of time to do your own personal visits of places of interest

Value for money: 5
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Reply from Shearings Holidays

Dear Lynn,

Thank you so much for your lovely 5-star review of the Paris Weekend tour. I'm delighted to hear you had a wonderful time, especially enjoying the guided sightseeing and the many places of interest along the way.

We truly appreciate your feedback and hope to welcome you on another adven
ture soon!

Warm regards,
Customer Relations

Rated 5 out of 5 stars

Really enjoyed the weekend and had a fabulous time. The Shearings staff, Chris and Simon, were brilliant. Very easy to get on with, while being extremely efficient at their jobs. Would reccommend/

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Thank you Carolyn for your 5* review Im really glad you enjoyed the Paris Weekend and had the most Fabulous time. I'm glad Chris and Simon were brilliant and easy to get along with
We can't wait to welcome you back on bored soon
warm regards
Customer relations

Rated 5 out of 5 stars

Quite expensive trip considering it is a 4 day tour. Hotel does not provide meals so had to go into town. It would have been better for passengers and crewe to have the meals in the hotels they are staying in. Good itinerary.

Value for money: 1
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Reply from Shearings Holidays

Thank you, Daniel, for your lovely 5-star review of the Paris Weekend tour.
We truly appreciate your kind feedback


Warm regards,
Customer Relations

Rated 5 out of 5 stars

I travelled with my teenage son, we both loved Paris, it was perfectly planned out from collection to excursions. Our coach drivers were fantastic, so overall a perfect weekend away.

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Thank you, Helen, for your lovely 5-star review of the Paris Weekend tour.
We're so glad to hear that you and your son had a wonderful time away with us. Thank you also for your kind feedback about the drivers—we’ll be sure to pass your comments along to them.

We hope to welcome you back on tour wi
th us very soon!

Warm regards,
Customer Relations

Rated 5 out of 5 stars

Have used SHearings for many holidays , travel and hotel excellent I already have my next holiday booked.just a small issue with seat request. This is the second time when I had a pre booked window seat . Someone was sitting in my seat . a suggestion that aisle or window seat is on final schedules

Quality: 5
Value for money: 4
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Reply from Shearings Holidays

Thank you for your lovely 5-star review of the Paris Weekend tour, and for your continued loyalty to Shearings — we’re delighted to hear you’ve already booked your next holiday with us!

We’re pleased you enjoyed the travel and hotel experience, but we’re sorry to hear about the issue with your pre-
booked window seat. Your suggestion to include aisle or window seat details on final schedules is a valuable one, and we’ll be sure to pass it along to our operations team for consideration.

Thank you again for your feedback, and we look forward to welcoming you on another great trip soon.

Warm regards,
Customer Relations

Rated 4 out of 5 stars

Was a good trip but to say all optional trips were paid in euros only (didn’t take £ or card ) so make sure you take enough euros

Quality: 4
Value for money: 4
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Reply from Shearings Holidays

Dear Jo Holmes

Thank you for your feedback on the Paris Weekend trip.

We’re glad you enjoyed the trip overall. Thank you also for the useful tip about optional trips being payable in euros only — that’s great advice for future travellers to keep in mind.

We hope to welcome you on another holiday
soon!

Warm regards,
Customer Relations

Rated 4 out of 5 stars

Apart from the time taken to pick up passengers and then disembark at the change over coach station the holiday was 3 out of 5. Gave 4 stars as the hotel and our coach drivers were excellent.

Quality: 4
Value for money: 4
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Reply from Shearings Holidays

Thank you for your kind 4-star review.

Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.

Your constructive feedback provides u
s with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.

Warm regards
Shearings customer relations

Rated 5 out of 5 stars

Extremely well organised, everything was ontime. Danny & Claire were so attentive, friendly & I would recommend them. Danny is a fabulous coach driver, with years of experience & Claire is very kind, happy, they both went above & beyond to make our trip memorable. Looking forward to making another booking 😀

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Hello Kathleen,
That’s wonderful to hear! It sounds like Danny and Claire truly made your trip special with their attentiveness and dedication. Their commitment to creating a memorable experience shines through, and we’ll be sure to pass on your kind words to them.
We’re thrilled that everything was
well-organized and on time—it’s always our goal to provide smooth and enjoyable journeys. We’d love to welcome you back for another fantastic adventure soon!
Many Thanks
Customer Relations
Jm

Rated 3 out of 5 stars

hotel very nice,staff lovely,especially Matthew on reception

Quality: 3
Value for money: 3
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Reply from Shearings Holidays

Dear Mrs Houghton,

Thank you for your review.

We're delighted to hear you enjoyed your Paris weekend and that the hotel and staff made a great impression, especially Matthew at reception. We'll be sure to pass on your kind words to him.

We hope to welcome you on another Shearings break soon.

Ki
nd regards,

Shearings Customer Relations (SC)

Rated 3 out of 5 stars

The trip was good, we seemed to spend an excessive amount of time travelling, Versaille was excellent, the best day of the holiday. I was disapointed that i had to carry my own bag to the hotel and back on to the coach? The fact that the hotel told us we could not have breakfast on our last day we were told the bread would not bvery e delivered? The trip home on the last day was farcical. Shearings told the driver to leave really early 6am, then had to drive aimlessly for over an hour as stop 24 could not cope with us|???? so all in all not good.

Quality: 3
Value for money: 3
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Reply from Shearings Holidays

Dear Mrs Kelly,

Thank you for taking the time to share your thoughts on your recent Paris Weekend Break.

We're pleased to hear that you enjoyed your visit to Versailles and found it to be the highlight of your holiday.

We regret your disappointment regarding the early departure and return journey
. Our travel schedules are carefully planned to meet operational requirements and external logistics, though we appreciate that on this occasion, the experience did not meet your expectations. Your comments about the extended travel time and timing at Stop 24 have been noted and will be shared with the relevant teams for review.

Regarding porterage, while not all of our hotel partners offer this service as standard, our drivers are advised to assist passengers where possible. We regret if this was not made clear or if you felt unsupported during the transfer of your luggage.

We also understand your frustration around breakfast on the final day, your feedback will be reviewed with our hotel partners to ensure improvements are made.

Thank you again for your valuable feedback. It helps us to assess where improvements can be made and to ensure our tours continue to meet expectations.

Warm regards,
Shearings Customer Relations (MP)

Rated 3 out of 5 stars

Despite paying a single suppliment I was in a mediocre room. Our guide was disorganised, unproffessional and didn't always give out the correct information. Our driver was very good

Quality: 3
Value for money: 3
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Reply from Shearings Holidays

Dear Ms Fox,

Thank you for taking the time to share your feedback. We are sorry to hear that certain aspects of your Paris Weekend holiday did not fully meet your expectations.

Regarding the single supplement, this fee is charged directly by the hotel to cover the cost of a private room, as these
are generally priced higher than rooms shared by multiple guests. Unfortunately, this charge is beyond our control as it is set by the hotel. While we strive to work closely with our hotel partners to ensure accommodations meet the high standards of comfort and quality that our guests expect, we understand that preferences regarding room size, location, and amenities can vary. Rest assured, we will pass along your comments to the relevant teams for their consideration.

On a positive note, we are pleased to hear that you were satisfied with the service provided by your driver. We will be sure to share your kind words with them.

Thank you once again for your valuable feedback. We take all customer comments seriously and look forward to the opportunity to provide you with a more enjoyable experience on a future tour.

Best regards,
Shearings Customer Relations (MP)

Rated 1 out of 5 stars

Terrible food on Paris by night meal

Quality: 1
Value for money: 1
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Reply from Shearings Holidays

Dear Ms Jones,

Thank you for taking the time to share your comments regarding the Paris by Night excursion on your recent Paris Weekend holiday.

We appreciate that dining experiences can vary depending on personal tastes and expectations, and we’re sorry to hear that the food on this occasion did
not meet your preferences. The Paris by Night evening is arranged in partnership with a local provider, and while many guests have enjoyed the opportunity to experience a traditional meal in the city, we fully appreciate that it may not appeal to everyone.

Please be assured that your comments have been passed to both our operations team and the local provider for their review. Feedback such as yours is important in helping us evaluate and enhance the experience for future travellers.

We hope you were still able to enjoy the many sights and charm that Paris has to offer and that we may have the pleasure of welcoming you on another Shearings holiday in the future.

Best regards,
Shearings Customer Relations (MP)

Rated 5 out of 5 stars

Had a lovely weekend all the drivers and staff were excellent. Unfortunately we had a lot of rain so didn’t get to see everything. The only drawback is the time restraints and the very early starts.

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Hi Mandy,

Thank you very much for your lovely review—we’re delighted to hear you enjoyed your weekend away and found our drivers and staff excellent. It's a shame the weather wasn't on your side this time, and we appreciate your feedback regarding the timings and early starts. We continually review
our itineraries to ensure they provide the best possible balance, so your comments are very helpful. We hope to welcome you back soon, hopefully with better weather next time!

Warm regards,
Customer Service Team

Rated 5 out of 5 stars

Brilliant .

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Good Afternoon Jean,
Thank you for your 5-star review.

We aim to provide all our customers with a thoroughly enjoyable experience and receiving feedback helps us to achieve this.

We're pleased that you had a great time on your 'SPLENDOURS OF PARIS WEEKEND BREAK' and hope to welcome you back in the
future.

Once again, many thanks

Kind Regards

Shearings Customer Relations (JS)