2nd Defender purchase. Swansea and Chey in particular have been faultless with customer service. Came to Swansea because the model was not available elsewhere due phase out of the JLR V8. Will be us... See more
Location
Switch locationSwansea Enterprise Park, SA6 8QP Swansea, GB
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Amazing service from Adam Jackson. Could not fault any aspect of my experience. Returning to the brand from a long absence I was torn between two models and as it was such an expensive purchase I was... See more
The whole experience was seamless from first point of contact by telephone to vehicle delivery and the follow up contact. Customer service was phenomenal and Lewis went out of his way to ensure that I... See more
Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... See more
Company details
About Sinclair Group - Sinclair Land Rover Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Swansea Enterprise Park, SA6 8QP, Swansea, United Kingdom
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Replied to 76% of negative reviews
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Super experience from Scott
Super experience from Scott, professional from start to finish.
Scott is a great asset to the Sinclair Group.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Service second to none.
Thankyou to the service department for sorting my engine management light issue on my discovery this week 5 star service. Brilliant service as always from this dealership.

Reply from Sinclair Group - Sinclair Land Rover Swansea
It is people that make organisations
From my initial query to help find a 2020 low mileage automatic Evoque, to an eventual part exchange purchase, Sinclair Swansea were excellent to deal with. Ryan Davies was courteous, informative and professional as he organised everything for us without fuss or pressure. He showed a genuine interest in getting it right for us and he is a real asset to your Company.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Organisations are about people
Made to feel welcome from the initial phone call to an eventual purchase.
I have been looking for a 2020 low mileage automatic Evoque for a while and Ryan at Sinclair Swansea found the exact car I was after. He handled everything to do with the part exchange/ new car collection without fuss or pressure. His professional knowledge and personable demeanour are a real asset to your Company.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Our Evoque broke down
Our Evoque broke down, would not move, under their extended warranty, phone them up and they could not book us in for 6 weeks, no courtesy car available, absolutely disgusting service, going to cancel the warrant as soon as possible, phoned MISTER MATIC a local Jaguar specialist, booked in and repaired that day and at better customer service and pricing.

Reply from Sinclair Group - Sinclair Land Rover Swansea
New Car Day.
New Car Day.
Had a great experience at Sinclair Land Rover Swansea. The process was seamless from start to finish. A special thank you to Lewis for finding the vehicle and walking me through the process. Also, a special thank you to Ryan, who helped make the handover of the vehicle such a special experience.
Thank you Sinclair Land Rover Swansea, I'll look forward to doing business with you again in the future.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Fantastic experience with Sinclair
I recently purchased a new vehicle from Sinclair landrover swansea. I'm extremely pleased with my purchase. The staff were incredibly helpful and knowledgeable, particularly Chey Currie, and were able to help me find a vehicle that met all of my needs within my budget. This is the fourth vehicle I have bought from Chey. He always goes that extra mile. I would highly recommend Sinclair Dealership for anyone looking for a safe reliable vehicle. Ask for Chey Currie.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Amazing Sales Consultant George Perkins
George Perkins my sales consultant was very professional, knowledgeable and helpful in my search for a car that fitted my needs. He went above and beyond to understand my needs and outline the choices that would fit them - he’s a credit to you!

Reply from Sinclair Group - Sinclair Land Rover Swansea
Great experience with Sinclair Land…
Great experience with Sinclair Land Rover Swansea. Purchased a used Range Rover Sport. Excellent customer care. Thank you for being maticulous in preparing my car.
Dealt with Chey who was brilliant throughout.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Excellent and outstanding experience from Haz
This is now my second vehicle purchase with HAZ from the sales team at Sinclair Land Rover Swansea, and once again the experience was exceptional. HAZ has fantastic interpersonal skills and immediately puts you at ease — he’s approachable, patient, and genuinely listens to what you want. His knowledge, honesty, and clear communication make the whole process smooth and stress-free, with absolutely no pressure at any point. What really stood out this time was how HAZ went above and beyond by personally picking me up from my house for the vehicle handover, which truly shows the level of care and commitment he has for his customers. That kind of service is rare and exactly why I returned for my second purchase. I wouldn’t hesitate to highly recommend HAZ to anyone looking for a first-class experience at Sinclair Land Rover Swansea.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Tremendous customer service from George…
Tremendous customer service from George from start to finish. He made receiving the car an exciting and special experience.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Very welcoming staff
Very welcoming staff , and very helpful
Paul and Jamie help was great ,
Hayley the front desk made us feel so welcome,
Paul had a cake and balloons for my wife made it such a great experience for my wife has it was a big birthday
Thank you very much

Reply from Sinclair Group - Sinclair Land Rover Swansea
I purchased a used Land Rover Defender…
I purchased a used Land Rover Defender from Sinclair Land Rover in Swansea in December 2025, and the experience was excellent from start to finish. The salesman, Paul Wright, was polite, friendly, and highly professional throughout the entire process. He consistently provided any information or documentation I requested quickly and clearly.
Paul also went above and beyond to ensure the vehicle was delivered before Christmas, which was no mean feat and very much appreciated. Even after the sale, his service has remained outstanding — he has continued to provide warranty and service documentation promptly whenever requested.
I couldn’t be happier with both the car and the level of service I received. I cannot recommend Paul Wright and Sinclair Land Rover Swansea highly enough.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Chey Currie / outstanding service
Having previously dealt with Jamie and the Swansea Sinclairs team 3 years ago and received excellent service, we weren’t sure it could be topped, but on collecting our new car today from Chey in Swansea, it has been.
Chey Currie provided outstanding customer service. He ensured the whole buying experience was brilliant with excellent communication, professionalism, we never felt pressured, he was incredibly easy do deal with. Upon handover he explained all the features of the car clearly, the gift was a great touch and the after care to touch base the following days to ensure everything was good, even helping with a set up change just makes us feel like a valued customer and not just a transaction. Would rather travel 2 hours to them than 30mins to a different franchise. I would highly recommend Sinclair Swansea and Chey.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Excellent staff and overall experience
Excellent staff. Friendly, knowledgeable and very patient when I was in ‘discussion’ with insurers! Nothing too much trouble.
Car handover was slick and gave the collection a nice little occasion.
Highly recommend the team here and their product.
Thank you.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Outstanding Customer Service
From my initial enquiry through to collection of my new car today, Chey Currie provided outstanding customer service. He ensured the whole buying experience was flawless with excellent communication and ultimate professionalism. Never pushy or pressured he enabled me to make an informed choice by trying different models to test drive until I found my dream car which he was able to locate quickly. Upon handover he explained all the features of the car clearly so I felt completely confident to get the best driving experience tailored to my needs. I would highly reccommend Land Rover Swansea and Chey in particular when buying a luxury vehicle. Thank you for your wonderful service, you really did make my new car experience memorable for all the right reasons and I love my new car and the gifts and fuel were a lovely touch and so generous thank you!

Reply from Sinclair Group - Sinclair Land Rover Swansea
Shocking customer service
My car has been in for a service and mot and needed a part, it has been in land rover swansea for 5 days and the lack of communication from them has been awful. Myself and my wife work full time and have really been struggling without a vehicle. The only communication and updates I have had are when I phone or call in and someone always promises to get back to me and in the whole time nobody has. Their customer service is the worst I have ever encountered and after choosing them for the work on our car which as you can imagine has cost a considerable amount I will never return. Land rover sinclair swansea advertise themselves as a high end brand well the customer service does not reflect this.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Great customer support finding the…
Great customer support finding the right vehicle quickly for me.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Excellent customer service, beautiful car
Everything was so easy, from going in to receiving the car, I was kept updated and they were happy to answer any questions I had, received my car today and it is better than I could have imagined, Marc dealt with everything and he’s been great

Reply from Sinclair Group - Sinclair Land Rover Swansea
I recently purchased a Landrover at JLR…
I recently purchased a Landrover at JLR Swansea.
We initially popped in to the show room and we waited ages for someone to acknowledge / greet us, so we decided to revisit on a different day in a hope that our experience would be different.
When we revisited, we were soon greeted and helped by Chey. My requirements were quite specific, along with the price. Chey was efficient and got to work immediately and found us a couple of different vehicles to look at. He was helpful and easy to reach for communication throughout the process. There was some delay in getting invoices and warranty documents from the admin team but these were sent through from Chey, once I had chased them up.
If you’re thinking of buying a car from JLR Swansea, ask for Chey!

Reply from Sinclair Group - Sinclair Land Rover Swansea
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