Marc Roberts was amazing... the whole experience from start to finish was flawless. Having already had a Landrover from another store, purchasing this one from Swansea and dealing with Marc was profes... See more
Location
Switch locationSwansea Enterprise Park, SA6 8QP Swansea, GB
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The whole experience was seamless from first point of contact by telephone to vehicle delivery and the follow up contact. Customer service was phenomenal and Lewis went out of his way to ensure that I... See more
Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... See more
From first making contact with Chey, he kept in touch at every point, was not pushy and took time to understand what we wanted. Even though we were purchasing at the lower end of the range he made u... See more
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Company details
About Sinclair Group - Sinclair Land Rover Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Swansea Enterprise Park, SA6 8QP, Swansea, United Kingdom
4.8
Excellent
517 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Ryan was very helpful as a sales man…
Ryan was very helpful as a sales man nothing was to much trouble
March 22, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Gareth, thank you for your kind words. We take pride in providing excellent customer service and we're so glad to hear that Ryan was able to assist you. We appreciate your support!
Best wishes,
Sinclair Land Rover Swansea
Shay was fantastic
Shay was fantastic. If it wasn’t for him not sure I would have bought a new car at all. Such a nice guy from start to finish. I keep me informed via WhatsApp from the minute I came in till I collected my new car. Can’t praise him enough.
March 26, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Matthew, thank you for your wonderful review! We are so happy to hear that Shay provided you with exceptional service and helped you find the perfect new car. Our team strives to make the car buying process as smooth and enjoyable as possible. We truly appreciate your kind words and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Swansea
Marc Roberts was great and I would…
Marc Roberts was great and I would recommend him!
March 7, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Leion, thank you for the recommendation! We are happy to hear that Marc provided you with exceptional service. We would love to continue exceeding your expectations in the future. Thank you for choosing Sinclair Land Rover Swansea.
Jamie & Adam gave me a great offer to…
Jamie & Adam gave me a great offer to change and staff in general were warm and made Ann effort to ensure I was looked after.
March 18, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Neil, thank you for your positive feedback. We're thrilled to hear that our team provided excellent service and that you were taken care of. We appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Swansea
Excellent customer service
Excellent customer service
Chey was amazing made the whole process so simple and was so friendly throughout
Car I love
Would highly recommend
March 19, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Karl, thank you for your glowing review and recommendation. We are thrilled to hear that you had an amazing experience with Chey and our team. We strive to make every client's car buying journey simple and enjoyable. We hope you continue to adore your new car!
Best wishes,
Sinclair Land Rover Swansea
Really good company to deal with
Really good company to deal with. George Perkins was a great sales person and really understood what we were looking for. The thing my wife and I liked the most was there was no 'hard sell', George spent time understanding what we were looking for and then put forward a great deal for everyone.
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Robert, thank you for choosing our company. We strive to provide a positive and personalised experience for our clients. We're happy to hear that George Perkins helped find the perfect deal for you and your wife without pressure. Your satisfaction is our top priority. Thank you for your review!
Best wishes,
Sinclair Land Rover Swansea
We have owned many Landrovers
We have owned many Landrovers. Last year we went into a VW. 12 months later we had to return to Landrover, for a couple of months unsure what to buy, Lewis was very patient! Knowledgeable and friendly. Picked up a new Discovery sport on Saturday. Would highly recommend Sinclair, especially Lewis and his manager Cam. First class!
March 14, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Stephen, thanks for choosing Sinclair Land Rover Swansea for your new Discovery Sport, and for giving Lewis and his manager Cam a shout-out. We're glad to hear they provided you with excellent service and helped you find the perfect vehicle. Enjoy your Discovery Sport and thanks for the recommendation!
Best wishes,
Sinclair Land Rover Swansea
Excellent sales team
Excellent sales team, very prompt replies to any questiins, and deal done quickly .
We organised and vety smooth hand over .
March 12, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Gwen, thank you for your positive review! We are thrilled to hear that our sales team provided excellent service and made the process smooth and efficient. We take pride in delivering prompt responses and a seamless handover. We appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Swansea
Excellent service
A very big thank to Ryan at Sinclair for making the purchase of our new Landrover Discovery so easy and enjoyable!
From allowing us to test drive several different vehicles, to providing a variety of information on specifications & pricing options as well as a lovely cup of coffee and cake! Ryan & those at Sinclair really made us feel welcome and a valued customer from the moment we walked into the showroom and gave us the space to make an informed purchase.
On the lead up to receiving the vehicle communication was clear and all paperwork was sent electronically which made sorting this out very easy.
Overall, we are very pleased with our new vehicle and look forward to hopefully dealing with Sinclair in the future again. Many thanks to Ryan for all your work & help.
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Thank you so much for your five-star review. We're thrilled that Ryan and the team at Sinclair were able to make your car buying experience a memorable one. We appreciate your trust in us and hope to serve you again in the future. Enjoy your new Landrover Discovery!
Best wishes,
Sinclair Land Rover Swansea
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Nicole, thank you for your review. We are thrilled to hear that you had an excellent experience working with Scott Llewellyn. Customer satisfaction is our top priority and we always strive to provide exceptional service. Thank you for choosing Sinclair Land Rover Swansea!
Range Rover Sport Purchase Experience
Presentation of the Land Rover range of vehicles at the new Sinclair Showroom in Swansea is exceptional, as well as their servicing and back-room staff facilities.
Combined, together with their fully trained sales executives, made the purchasing experience a dream
March 5, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi John, thank you for your kind words. We take pride in providing exceptional service and creating a dream car-buying experience for our clients. Our team is dedicated to delivering first-class presentations, servicing, and client support. We're glad we could exceed your expectations at our showroom in Swansea.
Best wishes,
Sinclair Land Rover Swansea
The after sales department at Sinclair…
The after sales department at Sinclair JLR Swansea was superb. My car went in as a recovery and Rob the service manager dealt with it straight away. He listened to all my concerns and put my mind at rest, that despite the breakdown team telling me they couldn’t resolve or locate a part he would be able to and get it done at the quickest turnaround possible. The welcome I had when I stepped foot in the garage was second to none on collecting the car. Row was super helpful and friendly and thorough with going through all that had been rectified and Cameron came out to check in and make sure that I was happy with the after sales treatment. This garage treats their customers with the highest level of care and respect I’ve received from the garage and I am so grateful for all their help and support!
March 5, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Rachel, thank you for your glowing review. At Sinclair Land Rover Swansea, we strive to provide exceptional after-sales service. We're thrilled to hear that your experience with our team was nothing short of superb. It's our priority to put our clients' minds at ease, and we're glad we could do just that. Thank you for your business and for choosing us for your vehicle needs. We look forward to continuing to provide you with first-class care in the future.
Best wishes,
Sinclair Land Rover Swansea
Amazing service on the total end to end…
Amazing service on the total end to end buying process.
Really knew their stuff when it comes to the vehicles they are selling and treating me as a valued customer from the very first contact to collecting my new car. Would 100% recommend this dealership for all Landrover purchases.
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Darren, thank you for your kind feedback. We are thrilled to hear that you had an amazing experience with us. Our team takes pride in providing exceptional service and making our clients feel valued. Thank you for choosing us for your Landrover purchase, and we look forward to seeing you again in the future!
Best wishes,
Sinclair Land Rover Swansea
Absolutely Fantastic Dealer
Absolutely Fantastic Dealer. From the initial selection of our new RR Evoque to the collection on March 1st both Jamie and Scott where superb in dealing with all our questions and choices. I would not hesitate in recommending Sinclair Land Rover Swansea
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Steve, thank you for your incredible review! It brings us joy to hear that Jamie and Scott provided excellent service during your Range Rover Evoque purchase. We greatly appreciate your recommendation and look forward to working with you in the future.
Best wishes,
Sinclair Land Rover Swansea
Knowledge and service outstanding
Knowledge and service outstanding
Staff could not do enough.
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Shane, thank you so much for your kind words. We strive to provide exceptional knowledge and service to all our clients, and we're glad to hear it was reflected in your experience. Our staff is here to go above and beyond for you in any way possible. We look forward to welcoming you again soon.
Best wishes,
Sinclair Land Rover Swansea
Super experience from Scott
Super experience from Scott, professional from start to finish.
Scott is a great asset to the Sinclair Group.
March 1, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Jane, thank you so much for taking the time to write such a kind review, we are thrilled that Scott provided you with a professional and positive experience. He is a valuable member of our team and we are lucky to have him. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Swansea
Service second to none.
Thankyou to the service department for sorting my engine management light issue on my discovery this week 5 star service. Brilliant service as always from this dealership.
February 27, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi John, thank you so much for the positive feedback. We are thrilled that our service department was able to resolve the issue on your Discovery. We are committed to providing excellent service and we appreciate your continued support!
Best wishes,
Sinclair Land Rover Swansea
It is people that make organisations
From my initial query to help find a 2020 low mileage automatic Evoque, to an eventual part exchange purchase, Sinclair Swansea were excellent to deal with. Ryan Davies was courteous, informative and professional as he organised everything for us without fuss or pressure. He showed a genuine interest in getting it right for us and he is a real asset to your Company.
February 15, 2026
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi David, thank you for your glowing review! We are delighted to hear that you had a positive experience at Sinclair Land Rover Swansea and that Ryan provided excellent client service. We are lucky to have him on our team and we look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Swansea
Organisations are about people
Made to feel welcome from the initial phone call to an eventual purchase.
I have been looking for a 2020 low mileage automatic Evoque for a while and Ryan at Sinclair Swansea found the exact car I was after. He handled everything to do with the part exchange/ new car collection without fuss or pressure. His professional knowledge and personable demeanour are a real asset to your Company.
February 13, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi David, thank you for choosing Sinclair Land Rover Swansea and for taking the time to leave us a review. We are thrilled to hear about your positive experience and we are glad that Ryan was able to help you find your dream car seamlessly. We appreciate your kind words and hope to see you again!
Best wishes,
Sinclair Land Rover Swansea
Our Evoque broke down
Our Evoque broke down, would not move, under their extended warranty, phone them up and they could not book us in for 6 weeks, no courtesy car available, absolutely disgusting service, going to cancel the warrant as soon as possible, phoned MISTER MATIC a local Jaguar specialist, booked in and repaired that day and at better customer service and pricing.
February 12, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Swansea
Hi Scot, thank you for your feedback. We're very sorry to read about your recent experience and the frustration this situation has caused. While we're not yet aware of the specific booking circumstances at the time, we fully understand how concerning it must have been to experience a breakdown and feel unsupported, particularly with extended warranty cover in place.
We would really appreciate the opportunity to look into this further for you. Please could you email your preferred contact details directly to servicemanager@landrover-swansea.co.uk and include your registration, so we can review this with our Swansea management team and respond personally.
Best wishes,
Sinclair Land Rover Swansea
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