Sinclair Group - Sinclair Land Rover Swansea Reviews 

510
TrustScore 5 out of 5

4.8

Swansea Enterprise Park, SA6 8QP Swansea, GB


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Rated 5 out of 5 stars

Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... See more

Rated 5 out of 5 stars

I've used many JLR dealers in the past and my experience at Sinclair JLR Swansea to be head and shoulders above the rest, it's only when you have an issue do you really find out how that dealer an... See more

Rated 5 out of 5 stars

From first making contact with Chey, he kept in touch at every point, was not pushy and took time to understand what we wanted. Even though we were purchasing at the lower end of the range he made u... See more

Company replied

Rated 5 out of 5 stars

DAZZLED ! Apart from being the loveliest people to deal with, the customer service here is exceptional - we were dazzled by the whole experience. Especially would like to thank Cameron and Scott for... See more


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Car Repair and Maintenance
  4. Used Car Dealer

About Sinclair Group - Sinclair Land Rover Swansea

Written by the company

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contact info

  • Swansea Enterprise Park, SA6 8QP, Swansea, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

510 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(510)

2,180 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service provided in a relaxed…

Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by our free gifts of champagne, a water bottle, key chain and a half day off- roading!

July 15, 2026
Rated 5 out of 5 stars

Sinclair JLR Swansea above and beyond!

I've used many JLR dealers in the past and my experience at Sinclair JLR Swansea to be head and shoulders above the rest, it's only when you have an issue do you really find out how that dealer and it's staff deal with that situation and this is why I think they are the best, Lewis & Amy went above and beyond to ensure I was treated as a priority, I found this really reassuring and a breath of fresh air as I had been let down in the past by other JLR dealers.

This is how all JLR dealers should look after their customers.

Well done to Lewis & Amy and their staff at Sinclair Swansea JLR

July 22, 2026
Rated 5 out of 5 stars

Fantastic…

Fantastic service from Sinclairs yet again.Adam who sold us our New Discovery was certainly " Above and Beyond " Highly Recommended.

July 6, 2026
Rated 5 out of 5 stars

The sales executive Mr Chey Currie was…

The sales executive Mr Chey Currie was very professional and made the process really easy. The service Mr Currie provided was exceptional and kept in contact throughout the entire process. I would recommend Mr Currie to all of friends and colleagues, when they are ready to change their vehicles.

June 18, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Mr Jones
We will be sure to pass on your fantastic feedback to Chey.
Chey always goes the extra mile for our clients and we are so pleased you had such a fantastic experience with us here in Swansea .

Rated 5 out of 5 stars

Chey is an ambassador for Sinclair Land Rover

From first making contact with Chey, he kept in touch at every point, was not pushy and took time to understand what we wanted. Even though we were purchasing at the lower end of the range he made us feel special and valued our custom from beginning to end. The covering and uncovering of the car and champagne gift was an additional touch - thank you.
When you hear stories of car sales persons - Chey has definitely broken the mould - he is an exemplar and ambassador for Sinclair Land Rover.

June 14, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

What a fantastic review of Chey he really does strive to give exceptional and personal experience to our clients.
We will be sure to pass on your positive feedback and look forward to welcoming you again at JLR Swansea.

Rated 5 out of 5 stars

An excellent sales experience

Comprehensive range of models available at short delivery times.
Personalised financial proposals,
using competative rates, clearly presented.
Knowledgeable and friendly sales staff who listened to my needs and handled the purchase very professionally.
Good aftersales support

June 11, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Hello Mr Lewis, thank you for your kind response and feedback! We strive to listen and acknowledge each of our customers unique needs during their time with us. Look forward to welcoming you again in the future.

Rated 5 out of 5 stars

An excellent experience in having car…

An excellent experience in having car service at Swansea Landrover. This garage is slick, efficient and professional.
What makes it special? Simple…. excellent staff which makes the experience from reception to handing you back the car outstanding.

June 1, 2026
Unprompted review
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Mr Harrison
Thank you so much for such a fantastic review.
Honestly this is everything we strive to deliver to our clients on every visit.
it was lovely to see you and we look forward to seeing you again in the near future,

Rated 5 out of 5 stars

Great Service and smooth transaction

Great Service and smooth transaction, fast delivery and excellent overall customer experience as always with Marc Roberts from JLR Swansea.

May 28, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Thank you for leaving such great feedback. We strive to deliver an exceptional entourage our clients and thrilled to hear we did just that .

Rated 5 out of 5 stars

Excellent service -Chey found us…

Excellent service -Chey found us exactly the car we wanted and sorted out all V5’s for no. plate transfer in no time at all, and we’re delighted with new car.
Thankyou Chey!
David and Lisa Llewellin

May 21, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled you are delighted with your new car and Chey found you what you wanted.
We look forward to seeing you again at JLR Swansea.

Rated 5 out of 5 stars

DAZZLED !

DAZZLED ! Apart from being the loveliest people to deal with, the customer service here is exceptional - we were dazzled by the whole experience.
Especially would like to thank Cameron and Scott for their patience and care with our recent purchase.
Now we've found you, we look forward to purchasing our new vehicles from you again in the future. Worth a little trip over the severn bridge to deal with you guys xxx

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great staff reaiy helpfull

Great staff reaiy helpfull
Very clean and tidy showroom

February 26, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

Thank you so much for leaving such a lovely review, we really appreciate it.

Rated 5 out of 5 stars

I am very pleased with the level of…

I am very pleased with the level of care and consideration through the whole process, top notch from start to finish!

April 24, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled to hear the service we provided was so good. This is everything we strive to deliver to our clients .

Thank you for leaving us such positive feedback.

Rated 5 out of 5 stars

Fantastic Scot Llewelyn the salesman…

Fantastic Scot Llewelyn the salesman was so helpful cannot be faulted thank you Scot Robert Nash

May 2, 2026
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Reply from Sinclair Group - Sinclair Land Rover Swansea

We are thrilled that Scott looked after you so well. We will be sure to pass on your positive comments to Scott.

Rated 5 out of 5 stars

First class team

First class team
Great service

May 2, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

First class team is everything we aim to deliver to our clients. So glad you were looked after so well at JLR Swansea.

Rated 5 out of 5 stars

Standout service from George

After recently buying cars at both Audi and Mercedes the service at Land Rover Swansea far surpassed all other experiences from start to finish.
George made the purchase experience smooth & effortless, collection was excellent and the car is perfect.
Thank you so much George 💙 best car purchase experience to date!

May 2, 2026
Sinclair Group - Sinclair Land Rover Swansea logo

Reply from Sinclair Group - Sinclair Land Rover Swansea

George really does go the extra mile for our clients and we are thrilled he made the while experience exceptional for you.

Thank you so much for this fantastic feedback.

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