Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... See more
Location
Switch locationSwansea Enterprise Park, SA6 8QP Swansea, GB
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I've used many JLR dealers in the past and my experience at Sinclair JLR Swansea to be head and shoulders above the rest, it's only when you have an issue do you really find out how that dealer an... See more
From first making contact with Chey, he kept in touch at every point, was not pushy and took time to understand what we wanted. Even though we were purchasing at the lower end of the range he made u... See more
Company replied
DAZZLED ! Apart from being the loveliest people to deal with, the customer service here is exceptional - we were dazzled by the whole experience. Especially would like to thank Cameron and Scott for... See more
Company details
About Sinclair Group - Sinclair Land Rover Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Swansea Enterprise Park, SA6 8QP, Swansea, United Kingdom
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Replied to 71% of negative reviews
Typically replies within 1 month
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Excellent service provided in a relaxed…
Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by our free gifts of champagne, a water bottle, key chain and a half day off- roading!
The whole experiance of purchasing the…
The whole experiance of purchasing the vehicle was relaxed with good knowledge of the product.
Sinclair JLR Swansea above and beyond!
I've used many JLR dealers in the past and my experience at Sinclair JLR Swansea to be head and shoulders above the rest, it's only when you have an issue do you really find out how that dealer and it's staff deal with that situation and this is why I think they are the best, Lewis & Amy went above and beyond to ensure I was treated as a priority, I found this really reassuring and a breath of fresh air as I had been let down in the past by other JLR dealers.
This is how all JLR dealers should look after their customers.
Well done to Lewis & Amy and their staff at Sinclair Swansea JLR
it was a seamless journey with the…
it was a seamless journey with the salesman being so helpful
Fantastic…
Fantastic service from Sinclairs yet again.Adam who sold us our New Discovery was certainly " Above and Beyond " Highly Recommended.
Very nice staff made changing my car a…
Very nice staff made changing my car a pleasant experience
Paul was very helpful and knowledable…
Paul was very helpful and knowledable about the product.

Reply from Sinclair Group - Sinclair Land Rover Swansea
The sales executive Mr Chey Currie was…
The sales executive Mr Chey Currie was very professional and made the process really easy. The service Mr Currie provided was exceptional and kept in contact throughout the entire process. I would recommend Mr Currie to all of friends and colleagues, when they are ready to change their vehicles.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Chey is an ambassador for Sinclair Land Rover
From first making contact with Chey, he kept in touch at every point, was not pushy and took time to understand what we wanted. Even though we were purchasing at the lower end of the range he made us feel special and valued our custom from beginning to end. The covering and uncovering of the car and champagne gift was an additional touch - thank you.
When you hear stories of car sales persons - Chey has definitely broken the mould - he is an exemplar and ambassador for Sinclair Land Rover.

Reply from Sinclair Group - Sinclair Land Rover Swansea
An excellent sales experience
Comprehensive range of models available at short delivery times.
Personalised financial proposals,
using competative rates, clearly presented.
Knowledgeable and friendly sales staff who listened to my needs and handled the purchase very professionally.
Good aftersales support

Reply from Sinclair Group - Sinclair Land Rover Swansea
An excellent experience in having car…
An excellent experience in having car service at Swansea Landrover. This garage is slick, efficient and professional.
What makes it special? Simple…. excellent staff which makes the experience from reception to handing you back the car outstanding.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Great Service and smooth transaction
Great Service and smooth transaction, fast delivery and excellent overall customer experience as always with Marc Roberts from JLR Swansea.

Reply from Sinclair Group - Sinclair Land Rover Swansea
Excellent service -Chey found us…
Excellent service -Chey found us exactly the car we wanted and sorted out all V5’s for no. plate transfer in no time at all, and we’re delighted with new car.
Thankyou Chey!
David and Lisa Llewellin

Reply from Sinclair Group - Sinclair Land Rover Swansea

Reply from Sinclair Group - Sinclair Land Rover Swansea
DAZZLED !
DAZZLED ! Apart from being the loveliest people to deal with, the customer service here is exceptional - we were dazzled by the whole experience.
Especially would like to thank Cameron and Scott for their patience and care with our recent purchase.
Now we've found you, we look forward to purchasing our new vehicles from you again in the future. Worth a little trip over the severn bridge to deal with you guys xxx

Reply from Sinclair Group - Sinclair Land Rover Swansea
I am very pleased with the level of…
I am very pleased with the level of care and consideration through the whole process, top notch from start to finish!

Reply from Sinclair Group - Sinclair Land Rover Swansea
Fantastic Scot Llewelyn the salesman…
Fantastic Scot Llewelyn the salesman was so helpful cannot be faulted thank you Scot Robert Nash

Reply from Sinclair Group - Sinclair Land Rover Swansea

Reply from Sinclair Group - Sinclair Land Rover Swansea
Standout service from George
After recently buying cars at both Audi and Mercedes the service at Land Rover Swansea far surpassed all other experiences from start to finish.
George made the purchase experience smooth & effortless, collection was excellent and the car is perfect.
Thank you so much George 💙 best car purchase experience to date!

Reply from Sinclair Group - Sinclair Land Rover Swansea
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