Sinclair Group - Sinclair Seat Swansea Reviews 

73
TrustScore 4.5 out of 5

4.7

Gorseinon Road, Penllergaer, SA4 9GW Penllergaer, Wales, GB


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Rated 5 out of 5 stars

As with all my previous experience with the Sinclair Group, totally transparent and accommodating throughout. My recent purchase was the first time I have bought from Sinclair Seat Swansea, but it... See more

Company replied

Rated 4 out of 5 stars

Recent car purchase from Sinclair SEAT. Dealt mainly with one salesman who was polite, respectful and knowledgeable. Dealt with another who put me off the transaction! Fortunately the original salesma... See more

Company replied

Rated 5 out of 5 stars

Outstanding service yet again as a returning customer to Sinclair Garages Swansea, Gorseinion Road. Sales Executive Terri Key could not have done enough in transition form my old Seat Ibiza FR Sport t... See more

Company replied

Rated 5 out of 5 stars

I've Recently purchased my vehicle from a very helpful salesperson, She was very knowledgeable in all aspects of makes, models and what offers where available.

Company replied


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Car Repair and Maintenance
  4. Used Car Dealer

About Sinclair Group - Sinclair Seat Swansea

Written by the company

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contact info

  • Gorseinon Road, Penllergaer, SA4 9GW, Penllergaer, Wales, United Kingdom

  • 01792 621668

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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Replied to 75% of negative reviews

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4.7

All reviews

(73)

2,169 reviews in the last 12 months

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Rated 5 out of 5 stars

Sinclair SEAt

Martin the SEAT sales man was an asset to the company. Made sure everything was right from the word go and made sure i understood all about the finance etc. Car handover was great
Highly reccommend the SEAT dealership

September 2, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your kind words! We're thrilled to hear that Martin provided excellent service and ensured everything was clear for you. We appreciate your recommendation and hope you enjoy your new car!

Rated 5 out of 5 stars

Superb experience and service …

I had a very pleasant experience purchasing a car. Our salesman Dan was FAB, so friendly and helpful as were all the staff when phoning in to ask questions.
Very easy process to purchase and sign documents as I was a distance buyer and only had visited to test drive and then collect the car. Sinclair garage is definitely the best Seat/Cupra to find a car… they have loads to choose from!!
Would definitely recommend and buy from them again.

August 19, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your wonderful review! We’re thrilled to hear that Dan and our team made your purchasing experience so pleasant, especially as a distance buyer. We appreciate your recommendation and look forward to helping you again in the future! Enjoy your new car!

Rated 5 out of 5 stars

I managed to get the car I wanted very…

I managed to get the car I wanted very quickly with the help of Salesperson. the After Sales service was very good.

August 8, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your feedback! We're glad to hear that you got the car you wanted quickly and that you were satisfied with our after-sales service. Enjoy your new vehicle!

Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience. As soon as you step into the show room there is always someone to welcome you, everyone is so friendly and helpful. We dealt with Dan and he was fantastic, really thorough when we asked any questions and just overall great customer service from him. When we initially went we viewed and put a deposit on a car and later changed our mind and Dan kindly sourced another car for us which was exactly what we were looking for. We are really pleased and would definitely purchase from them again.

July 26, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your amazing review! We're thrilled to hear that Dan provided fantastic service and helped you find the perfect car. It's great to know our team made your experience welcoming and helpful. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Very friendly and helpful always on…

Very friendly and helpful always on hand when I needed help

July 28, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your feedback! We're glad to hear that you found our team friendly and helpful. We’re always here to assist you whenever you need!

Rated 5 out of 5 stars

Terri Key was a pleasure to deal with…

Terri Key was a pleasure to deal with and kept in regular contact, would highly recommend Sinclair Seat Swansea.

July 7, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your kind words! We're delighted to hear that Terri provided excellent service and kept in touch. We appreciate your recommendation and hope to see you again soon!

Rated 5 out of 5 stars

Dan Ellis was a fantastic sales man who…

Dan Ellis was a fantastic sales man who gave us all the information needed and was very precise with everything. Thank you!

June 18, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your feedback! We're thrilled to hear that Dan Ellis provided you with all the information you needed and was precise with everything. We appreciate your kind words and hope to see you again soon!

Rated 5 out of 5 stars

Happy customer

I had seen a car I was interested in on the website, so rang the showroom, and made an appointment to view it in two days' time. It was reserved for me on the phone.
On arrival, the car was ready for me to test drive, and I decided to buy it. The process was really easy when I came to collect it a few days later. I was really happy with the way everything was dealt with quickly and professionally. The salesman was very helpful and answered all my questions.

June 19, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your wonderful feedback! We're glad to hear you had a smooth and professional experience with us. Enjoy your new car! Best regards, Sinclair SEAT.

Rated 5 out of 5 stars

Thank you!

Harry was great in organising the purchase of my new vehicle via phone/email and was able to organise a smooth collection as I live 200 miles away from this dealer. Thanks so much!

May 12, 2024
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Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for the positive review! We are glad to have been a help and we're delighted the process was easy for you. Many thanks - Sinclair Group

Rated 5 out of 5 stars

My experience of sinclair seat was a…

My experience of Sinclair Seat was a pleasure, the staff member made it easy and informative and a pleasure doing business also very friendly, being a customer of sinclair seat for over 20 years.

May 12, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Hi Darren, we are delighted to hear that you were happy with the level of service at Sinclair Seat in Swansea. We really appreciate your continuous support and trust in us. Please don't hesitate to reach out if there's anything else we can do for you. - Sinclair Group

Rated 5 out of 5 stars

Martin jones- bought 4 cars with him /…

Martin jones- bought 4 cars with him / excellent - see him again in 3 yrs

April 28, 2024
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Reply from Sinclair Group - Sinclair Seat Swansea

Mr Hayes, thank you for the 5-star review. We are delighted to hear that you were happy the service at Seat Swansea. We look forward to seeing you again! Kind regards, Sinclair Group

Rated 5 out of 5 stars

The deal of the year for me

The showroom was clean and tidy. The staff were knowledgeable and very efficient. The ordering was quick and easy. The delivery easy to arrange and suited my requirements.

March 15, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your wonderful feedback! We're thrilled to hear that you found the deal of the year with us. We strive to maintain a clean and tidy showroom, and our knowledgeable and efficient staff are dedicated to providing excellent service. We're glad the ordering and delivery process met your requirements. If you have any more feedback or need further assistance, please feel free to reach out. Best regards, Sinclair SEAT.

Rated 5 out of 5 stars

Excellent service

Very good service. Dan was excellent to deal with.

March 10, 2024
Sinclair Group - Sinclair Seat Swansea logo

Reply from Sinclair Group - Sinclair Seat Swansea

Thank you for your feedback! We're pleased to hear that you had a very good experience and found Dan excellent to deal with. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business and look forward to serving you again. Best regards, Sinclair SEAT.

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