As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... See more
Company replied
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See what reviewers are saying
Just collected my second car from this great dealership. Joe Kelly ,my sales exec is an absolute star and all round great guy. Apart from the great deal he worked out for me, nothing is too much t... See more
Company replied
Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight whic... See more
Company replied
The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... See more
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Company details
About Sinclair Group - Sinclair Skoda Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Gorseinon Road, SA4, Penllergaer, Wales, United Kingdom
- 01792 621710
4.8
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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Our Sales Exec Rob was fantastic…
Our Sales Exec Rob was fantastic throughout, and made the purchase a easy and enjoyable experience.
Would highly recommend Rob and the rest of the staff at Sinclair Swansea 👍
October 2, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that Rob made your purchase easy and enjoyable. We appreciate your recommendation and look forward to serving you again! 👍
Had superb service off Adam Evans this…very pleased
Had superb service off Adam Evans this is my second car off Sinclair skoda Swansea. it wont be my last, thank you Sinclair skoda
October 2, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your fantastic feedback! We're glad to hear that Adam provided you with superb service. We appreciate your loyalty and look forward to helping you with your next car!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear that Rob was patient, calm, and helpful throughout your experience. We appreciate your support!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your review! We're pleased to hear you had a really good experience and found our team professional. We appreciate your support!
Great service
Martin was very helpful and helped us find the right car that met our needs. He also made sure that the car was ready for pick up quickly following delivery to the show room. He also gave us a great introduction to the car and went over everything we needed to know.
September 5, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that Martin helped you find the right car and ensured it was ready for pickup quickly. We appreciate your feedback and hope you enjoy your new vehicle!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear that our salesman was understanding and knowledgeable. We appreciate your visit and look forward to assisting you again!
Fabia is a great car.
We've now bought our third Skoda Fabia from Sinclairs and they are a pleasure to deal with. Always polite, very reliable.
September 6, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your loyalty! We’re delighted to hear that you’ve had a great experience with us while purchasing your third Skoda Fabia. We appreciate your kind words and look forward to serving you again!
Excellent customer service from the…
Excellent customer service from the time I walked into the showroom to collecting my new car. Also great follow up service.
August 19, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're glad to hear you received excellent service from start to finish, including after your purchase. Enjoy your new car, and we look forward to seeing you again!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re pleased to hear that you found our staff friendly and our service good. We appreciate your support!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your review! We're glad to hear that our staff was helpful and responsive without being pushy. We appreciate your feedback!
Brilliant service
Brilliant service. The whole process was easy, and Ryan was so helpful.
August 26, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We’re thrilled to hear that you had a brilliant experience and that Ryan was helpful throughout the process. We appreciate your support!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're pleased to hear that you found our service easy, swift, and efficient. We appreciate your support!
Joe was really helpful and answered any…
Joe was really helpful and answered any questions I had
August 15, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear that Joe was helpful and addressed all your questions. We appreciate your support!
Purchased a 3 yr old Octavia from here…
Purchased a 3 yr old Octavia from here and couldn't be more delighted with the car and staff. Eveything was dealt with by Ryan and he was super professional. Any niggles I have had with the car have been dealt with speedily by Ryan. Very welcoming showroom and always refreshments on offer.
August 11, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your Octavia and that Ryan provided professional service. We appreciate your kind words about our showroom, and we're always here to help with any concerns. Enjoy your car!
Large choice of used cars to choose…
Large choice of used cars to choose from at reasonable prices. Very helpful sales staff.
August 15, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're glad to hear you found a great selection of used cars at reasonable prices and that our sales staff was helpful. We appreciate your support!
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're glad to hear that you’re very happy with your experience. We appreciate your support!
Excellent service from Adam and Robert😁
August 4, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that Adam and Robert provided you with excellent service. We appreciate your feedback!
Higher spec surprise
We got an unexpected upgrade for little extra money from salesperson Adam at Skoda Gorseinon, Swansea
many thanks
Paul & Brenda Harrison
July 31, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you, Paul and Brenda! We're delighted to hear about your unexpected upgrade from Adam. We appreciate your feedback and hope you enjoy your new vehicle!
1st skoda purchase
Bought my 1st skoda excellent customer service from ryan from start to completion all the staff we lovely very helpful very down to earth while being very professional
July 26, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your wonderful feedback! We're thrilled to hear that Ryan and our team provided excellent customer service and made your first Skoda purchase a great experience. We appreciate your kind words and hope you enjoy your new car!
Excellent customer service
Excellent customer service. Have used other skoda dealers in the past and this was by far the best experience. Not pushy, knowledgeable and attentive. Car drives beautifully - bit of a baptism of fire as drove 400 miles day after collection! Could not fault it at all.
July 24, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your fantastic review! We're delighted to hear that you had such a great experience with us and found our team knowledgeable and attentive. We're glad to know your car is performing beautifully. We appreciate your feedback and look forward to assisting you in the future!
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