The service was excellent from start to finish. The car was presented immaculately, the test drive was comprehensive and all staff were polite and professional. Negotiation was fair and the salespersons were knowledgeable and honest.

Harry and Adam were extremely helpful and really friendly to deal with. The Golf I bought is excellent performance wise and really comfortable to drive. The whole experience of buying the car was great.

In the process of purchasing a used Tiguan from Volkswagen Newport. Cannot fault the service we received from Adam, top man. Helped answer all of our questions, nothing was ever too much. Also what we liked was the fact he wasn’t one of those pushy salesmen, nice guy.

Received Fantastic customer service. Throughout process kept informed and received regular updates.
The car reveal when picking up the vehicle a very nice touch!

Outstanding customer service from Phil, he really went above and beyond. Only place I will purchase a car from.

Really friendly experience, Adam was always checking in and any issues were actioned without delay. Thanks!

The complete package was 1st class from initial consultation thru to collection and handover of the car .Eliot couldn’t have done anymore very easy to deal with and 100% helpful from beginning to end .

Poor. Attended showroom with my daughter to view a VW Polo. The 3 years old car had badly and uneven wear to the front tyres consistent with the tracking being way out although it had just passed its Sinclair VW pre sales check and a new MOT! One tyre being badly worn to the outside. The car should not be sold in that state. The salesman was dismissive and even became argumentative when challenged over basic issues. Although interested they lacked basic negotiating skills and good customer rapport. I have purchased from Sinclair’s on several occasions previously but this experience means I will not return. Go elsewhere!

Excellent service

Would like to say a huge thank you to Adam at the Volkswagen Newport branch for being so helpful and finding us an amazing deal on our new car. Adam provided excellent customer service and was available for any questions or queries we raised. Thanks Adam.

Very helpful and professional from the initial contact to when I collected the car,
The team followed a set but valued process which gave me the opportunity to look at various options,
I’m very pleased with my purchase,
Cheers,
Steve

Adam the sales exec was so helpful.
Took onboard all our needs and the process was slick right from the start.
Handover was calm and a pleasure no fuss just what we asked for.

I've already completed the review but will do so again.
Excellent customer service from Phil Parry
Loving the new car

We got what we asked for and we are happy with the car.

Excellent customer service. Would highly recommend.

A no pressure sales from Adam who was very good, to be fair all the staff were very good including the lovely lady keeping us in tea & coffee & biscuits

Fair part exchange price
Nice and knowledgeable staff
Very welcoming

My first experience with vw couldn,t have been better. Mathew Rowlands was an excellent salesman and made things very easy for me, couldn,t fault him in any way.

Excellent service. Very professional . Great knowledge and attention to detail ! Able to feel all in hand and nothing to worry over ! Great costumer relations and very efficient and good at his job!

Eliot Gould is honestly the most patient, knowledgeable & polite car salesperson I have ever dealt with. I had a list of questions & also wanted to check out a number of different cars and he was more than happy to help. The whole experience was seamless.