It’s been an absolute nightmare. My builders ordered a portaloo since I didn’t have a toilet. They came to clean it ONCE over 6 weeks (they promise weekly cleaning) and we asked to remove because it’s... See more
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See what reviewers are saying
Provided a wheelchair accessible toilet with a broken door and never did anything about it for 3 weeks despite a phone call that day or 3 other calls. Today I have been cut off twice while complainin... See more
One satisfied customer, 50 grateful attendees! Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a... See more
Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Ho... See more
Company replied
Company details
Written by the company
Award winning portable toilet hire, showers, accommodation, fencing and safety equipment rental and sales for the construction and events industries.
Contact info
The Avenue, GU34 5SU, Alton, United Kingdom
- 01256384134
- hire@site-equip.co.uk
- www.site-equip.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Excellent service and you can always…
Excellent service and you can always rely on this company to deliver, we have been using this company for 5 years of events so far. communication is great and the quality of the toilets are also top standard.
Rob - Events manager

Reply from Site Equip
Appalling customer service
Due to receive delivery of toilets today which are now not being delivered after chasing them myself. On the 4th call Natalie, after sighing at me and hanging up on me twice, then admitted the they have no intention of getting the toilets to us today. No communication, no update, poor customer service, totally speechless. Wish we'd of gone elsewhere.
Great professional service.All the…
Great professional service.All the cabins/units were first class.

Reply from Site Equip

Reply from Site Equip
Great and efficient service
Great and efficient service. We've been hiring from Site Equip non stop for the last 2 years and our site isn't easy as they have to adhere to a strict time. But they are always punctual and happy to oblige. Highly recommend.

Reply from Site Equip
Don't use for site toilet rent
Used this company for a long-term site toilet, was not regularly serviced to the point where waste was filled to the brim and absolutely stunk. When complained they did not reduce the bill for missed services. Completely unsatisfied.

Reply from Site Equip
Great team
Great team, always deliver on time. We use this company on every site we have. Highly recommend to anyone. From all at Charles Linton

Reply from Site Equip
Tina and Debbie are absolutely fantastic!!!
Site Equip and specifically Tina and Debbie have been absolutely amazing over the last 10 months. They have organised the cleaning of our ever-moving 15 welfare units very well and are always there to help when there are emergency cleans. I couldn't recommend them highly enough! 5* service!

Reply from Site Equip
Great help from Whitney and the team at…
Great help from Whitney and the team at Site Equip. managed to arrange last minute assistance which helped our event go ahead!

Reply from Site Equip
Amazing company
Amazing company, good price, excellent toilet and good regular cleans. Staff in the office are very efficient and friendly and the drivers who deliver and clean are always friendly and clean really well. Adding these guys to my project team

Reply from Site Equip
Pleasure dealing with Hollie and Joanna…
Pleasure dealing with Hollie and Joanna and Phillipa... Great customer service and in particular their communication and response times are first class.
Thanks!

Reply from Site Equip
Great service..
Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Hollie Marsh, she is a star, emails are replied to almost instantly, no fuss, just great.

Reply from Site Equip
Great business relationship
We have been a client of Site Equip for a number of years now and have a great relationship with them. Hollie Marsh is our first point of contact and provides us with fantastic customer service. Our needs are met speedily and any queries or issues we have are dealt with promptly by the relevant department. Would definitely recommend their services.

Reply from Site Equip
We consistently rely on Site Equip for…
We consistently rely on Site Equip for our construction site toilet needs, and their service is consistently exceptional. I want to highlight Hollie Marsh, who stands out with her outstanding customer service.
Best regards,
Steve
Steve Rolt Home Improvements Ltd

Reply from Site Equip
Review
I have been using site Equip for many years now and can safely say they provide a excellent service and have done throughout my entire time of using them i have dealt with Hollie Marsh from day 1 who has been extremally helpful and continues to do so, I could not recommend Site Equip highly enough.

Reply from Site Equip
Shockingly old toilets
Shockingly old toilets, in disrepair.
Out of 14 toilets at Borde Hill, 4 were broken. Please bring back the old company it was, this was when the team and toilets were amazing.
Met a lovely gentleman who cleans their toilets who seemed extremely apologetic for the state of these toilets (a little embarrassed I feel also).
Great team and clean!
Great team, quickly delivered and well maintained, we’ll continue to use site-equip
Great Company
Great Company, great service. Good quality toilets, regularly cleaned and serviced. Always responsive immediate to any issues. Special shout out to Phillipa in Finance for always being so helpful and efficient with any invoice queries! :o)
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