It’s been an absolute nightmare. My builders ordered a portaloo since I didn’t have a toilet. They came to clean it ONCE over 6 weeks (they promise weekly cleaning) and we asked to remove because it’s... See more
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See what reviewers are saying
Provided a wheelchair accessible toilet with a broken door and never did anything about it for 3 weeks despite a phone call that day or 3 other calls. Today I have been cut off twice while complainin... See more
One satisfied customer, 50 grateful attendees! Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a... See more
Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Ho... See more
Company replied
Company details
Written by the company
Award winning portable toilet hire, showers, accommodation, fencing and safety equipment rental and sales for the construction and events industries.
Contact info
The Avenue, GU34 5SU, Alton, United Kingdom
- 01256384134
- hire@site-equip.co.uk
- www.site-equip.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Dangerous!
One of the guys was in their work truck and firstly tried to force me out of my lane on a busy roundabout forcing me to move over to avoid a collision so I held down my horn because they were driving dangerously so they pulled up beside me and drove almost into me forcing me to swerve to avoid being hit, nearly caused an accident and forced me off the road, absolutely stupid driving, so dangerous

Reply from Site Equip
Intentionally swerved into us while…
Intentionally swerved into us while driving,
Near farnham business park he took the wrong lane pushed us out of our lane when we honked at him because he was driving dangerously he swerved into us intentionally almost causing us to go into the hard shoulder

Reply from Site Equip
Problem resolved
I had a problem with the porter loo and as soon as I brought it to there attention. I am pleased to say it was resolved the next day
do not recommend! Used E- Toilet services for few years…
Used E- Toilet services for few years now and never had a problem with them. Now they have been taken over by Site Equip, was told we could carry on our hire as we used to every two weeks. they put us on a direct debit and now take out 4 weeks at a time. I havnt had an invoice "7 days before the hire ends, they just took the money out straight away. I have now been waiting over 3 weeks for a call or email back from the accounts team. Also received an email from site equip stating their prices are increasing to £28 per week when the website says £26 and we have always been charged £30per week.
Customer care 100%
The accounts department are second to none, always efficient, helpful and polite. Any issues are dealt with straight away. So easy to deal with. Thank you.
Also the driver who made the delivery this morning was also helpful and polite.
Well done, Site Equip customer care is a breath of fresh air.
This company were fantastic…
This company were fantastic accommodated our needs quickly effectively and professionally, a special thanks to Michaela for keeping promote communication and the delivery driver for taking such care with a big 😀 smile THANKS
Speedy service
This was an urgent need as the client tested positive for C-19 on Sunday before we were due to start a major upgrade to their windows the next day. Michaela and her team were first class - same-day delivery and collection arranged in time for the client's party.
Great
I found the office team polite and the papework was produced efficently. Our experience was very good – already booked loos for July for another event.
Thank you again for all your help with the barn event!
Excellent service from start to finish…
Excellent service from start to finish at a very competitive price. Hollie in the office could not have been more helpful. Shall be using exclusively from now on.
Appalling customer service from the…
Appalling customer service from the service manager, she thinks it’s appropriate to talk over customers and laugh at them when they are unhappy about something. Our company has now cancelled all contracts with site equip.

Reply from Site Equip
What a fantastic company
What a fantastic company. I used Site equip recently for 1 of my sites and will definitely continue to use them. The service is reliable and the people in the office and drivers are really helpful. Highly recommend
Great company
Due to the nature of my job I have to hire toilets from these guys several times a week. They provide a very competitive price and efficient service. Everyone is friendly and happy and that is evident in the tone of their voices.
It has been a pleasure dealing with this company over the recent months.
Excellent service
Excellent service!
this is the second year we hire from site-equip and very pleased with their services, I needed advice this year and the staff was very helpful, I will always use Site-Equip for everything they have on hire, many thanks!
Quick response
Quick response, quick service, great turn around. I appreciate the reliability!
Great service
Great service! Ordered items at 3.30pm on Monday, goods delivered by 10.30am Tuesday. Joanna and her manager went the extra mile. Cannot recommend Site Equipment Ltd. highly enough. Well done on brilliant customer service.
Excellent service
Excellent service. The staff especially Hollie were all a great help.
Porta loo
required a Porta loo on site in Chatham Kent with only 48 hours notice Site equipment provided one within the narrow time frame and then collected on time. Not only office kept me updated but also had driver phoning at night to make sure we would be on site.. contact at office was Michaella Smart did a first class job
Clear and concise
Fast Service
Fast, next day delivery service of the loo. Can't fault so far (have only had the loo for a couple of days).
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