It’s been an absolute nightmare. My builders ordered a portaloo since I didn’t have a toilet. They came to clean it ONCE over 6 weeks (they promise weekly cleaning) and we asked to remove because it’s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Provided a wheelchair accessible toilet with a broken door and never did anything about it for 3 weeks despite a phone call that day or 3 other calls. Today I have been cut off twice while complainin... See more
One satisfied customer, 50 grateful attendees! Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a... See more
Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Ho... See more
Company replied
Company details
Written by the company
Award winning portable toilet hire, showers, accommodation, fencing and safety equipment rental and sales for the construction and events industries.
Contact info
The Avenue, GU34 5SU, Alton, United Kingdom
- 01256384134
- hire@site-equip.co.uk
- www.site-equip.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately my company use site…
Unfortunately my company use site equip, if I had my way I wouldn’t use them. Every time they are late or the next day with deliveries and pick up. Would definitely not recommend.

Reply from Site Equip
Fabulous
Fabulous! Excellent service, the texts confirming delivery, service and collection were invaluable. Happily recommend to all. Thank you.
We use Site Equip on a lot of our…
We use Site Equip on a lot of our events. They are super helpful and reliable, especially as our deliveries are always very early in the morning :)
Thank you to everyone!
We've used Site-Equip for all our toilets
We've used Site-Equip for all our toilets for several years now. The service has always been good, the toilets themselves very good, the onsite staff excellent, always helpful, cheerful and great to work with. I'd happily recommend the firm to anyone looking to hire toilets and other infrastructure for outdoor events.
Peter Chegwyn
Organiser, Wickham Festival (Hampshire)
Excellent service and good equipment
Excellent service and good equipment - thank you

Reply from Site Equip
We’ve had really poor service on our…
We’ve had really poor service on our site, resulting in an unusable unit. We have asked many times for an extra clean, but get nothing despite being only 4 miles from the depot. The unit now doesn’t even get cleaned once a wk which is not acceptable!

Reply from Site Equip
Site Equip did a fantastic job on our…
Site Equip did a fantastic job on our event. Their equipment is first class, the guys on the ground do a brilliant job and the office staff know exactly what is going on. The whole company are a pleasure to work with.
An efficient service
An efficient service, would not hesitate in recommending to others, happy and helpful staff.

Reply from Site Equip
Very good company to work with
Very good company to work with. Their products were great for our Festival Oon time for delivery and collection. Very professional

Reply from Site Equip
Excellent service
Excellent service. The toilet we have is new and they put it in a place that is well hidden from the neighbours.
Excellent service and communication
Excellent service and communication, highly recommended.
Communication is everything
Communication is everything - I found the whole experience, from the initial booking, to the confirmation of my booking, to the update email, to the delivery, all very easy. Thank you.
One satisfied customer
One satisfied customer, 50 grateful attendees!
Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a Saturday event. No panic, confirmed, paid by card over phone, delivered 10.30 pm by Paddock Wood Depot Manager Peter Lambert, slept well as no concerns about whether we had Toilets for the morning. Many thanks to Charlie (in the Office) and Peter, for sorting out my self induced problem. Very satisfied and next event already confirmed.
Best wishes, Bob Blanden,
NSA SOUTH EAST REGION MANAGER.
Delivered on time and collected on …
Delivered on time and collected on time. Great company to deal with.
Very good would use again and again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







