It’s been an absolute nightmare. My builders ordered a portaloo since I didn’t have a toilet. They came to clean it ONCE over 6 weeks (they promise weekly cleaning) and we asked to remove because it’s... See more
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See what reviewers are saying
Provided a wheelchair accessible toilet with a broken door and never did anything about it for 3 weeks despite a phone call that day or 3 other calls. Today I have been cut off twice while complainin... See more
One satisfied customer, 50 grateful attendees! Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a... See more
Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Ho... See more
Company replied
Company details
Written by the company
Award winning portable toilet hire, showers, accommodation, fencing and safety equipment rental and sales for the construction and events industries.
Contact info
The Avenue, GU34 5SU, Alton, United Kingdom
- 01256384134
- hire@site-equip.co.uk
- www.site-equip.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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From the quote to the hire to the servicing, paperwork and invoicing everything was smooth and professional. Will only use this company for future hires
Probably the best customer service we have received.
Friendly drivers and well cleaned…
Friendly drivers and well cleaned toilet.
Delivered and collected on time
Great service!
Great service, Toilet always serviced regularly. Delivered when required.
I would like to say how happy i am with…
I would like to say how happy i am with the experience and overall customer service provided from Site Equip Ltd.
I was having an extension put in my kitchen and hired a portaloo toilet the cleanliness when arrived was amazing they offer a free service once a week.
Thank you again site equip such a great company and team you have. :)
This is a great company
This is a great company , very efficient ,approachable and friendly both on the telephone and on the ground . Highly recommend them.
Excellent company
We have been using Site Equip now for 8 years they have been great! All members of staff have been fantastic and the equipment supplied has always been of the highest quality
The toilets and showers at Wickham…
The toilets and showers at Wickham Festival were fantastic and plentiful. They were clean and well stocked which must have been a hard task considering the amount of festival goers. Will highly recomend
Fresh and clean the best i’ seen! 🤗
Loved visiting the amenities, very clean, plenty of room, lovely hand soap and hand cream.
Thank you for keeping me fresh and clean
🧼 🚽 💐
Recommended
Recommended. Driver friendly and helpful and toilets were a great standard
Top do’s!
Excellent company. I have used many porta loo companies over the years on my sites, but Geoff has always looked after us the best.
Always someone there to answer the phone, and get the job done quickly.
Quick service
Quick service and easy to deal with company. Rates are highly competitive and within the acceptable range in UK.
Completely dissatisfied
1) On the day of delivery (arranged weeks in advance) you call to rearrange delivery for the following day purely to suit your own schedules.
2) The toilets stank before they were even used.
3) We had to trace and fix the leaking pipe which your employee didn’t connect securely enough.
4) The men’s toilet flusher stopped working after a very short period of time which meant NO men’s toilet for almost the entire evening.
5) On collection, your driver rang at 7:20 whilst we were on holiday - again purely to suit your own schedules.
Your reply states that matters have been ‘resolved’. Absolutely nothing was resolved. You made an apology for the driver calling at 07:20 in the morning after telling me that they start their shifts at 07:00.
For the record, NOTHING was resolved. The service and the product were completely unsatisfactory and no apology nor rectification was offered.

Reply from Site Equip
Thoroughly recommend!
We have been a loyal customer of theirs for the last few years and would thoroughly recommend this company to anyone. Their staff are lovely, the service they provide is excellent, they provide good value for money and their range of products are brilliant for any event or occasion. Thank you for all of your ongoing support, it really is greatly appreciated!
Very responsive and accommodating to…
Very responsive and accommodating to meet requirements. Great service and people.
Great service, will use again
Very happy with the service provided by Site Equip for our local event. Reliable and friendly staff with great communication!!
Always good quality service
Very Happy Customer!
Great communication, fast delivery and installation and friendly staff for our events. Couldn’t recommend highly enough!
Very efficient service
Very efficient service, nothing is too much trouble for them. Would recommend!
Used site equip for a smaller event
Used site equip for a smaller event. Friendly staff, quick turn around and a great price ensured I’ll be using them again!
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