Site Equip Reviews 

100
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It’s been an absolute nightmare. My builders ordered a portaloo since I didn’t have a toilet. They came to clean it ONCE over 6 weeks (they promise weekly cleaning) and we asked to remove because it’s... See more

Rated 1 out of 5 stars

Provided a wheelchair accessible toilet with a broken door and never did anything about it for 3 weeks despite a phone call that day or 3 other calls. Today I have been cut off twice while complainin... See more

Rated 5 out of 5 stars

One satisfied customer, 50 grateful attendees! Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a... See more

Rated 5 out of 5 stars

Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Ho... See more

Company replied

Company details

  1. Portable Toilet Supplier

Written by the company

Award winning portable toilet hire, showers, accommodation, fencing and safety equipment rental and sales for the construction and events industries.


Contact info

2.8

Average

TrustScore 3 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(100)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to say how happy i am with…

I would like to say how happy i am with the experience and overall customer service provided from Site Equip Ltd.
I was having an extension put in my kitchen and hired a portaloo toilet the cleanliness when arrived was amazing they offer a free service once a week.
Thank you again site equip such a great company and team you have. :)

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

We have been using Site Equip now for 8 years they have been great! All members of staff have been fantastic and the equipment supplied has always been of the highest quality

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

Recommended

Recommended. Driver friendly and helpful and toilets were a great standard

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Top do’s!

Excellent company. I have used many porta loo companies over the years on my sites, but Geoff has always looked after us the best.
Always someone there to answer the phone, and get the job done quickly.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service and easy to deal with company. Rates are highly competitive and within the acceptable range in UK.

July 31, 2019
Unprompted review
Rated 1 out of 5 stars

Completely dissatisfied

1) On the day of delivery (arranged weeks in advance) you call to rearrange delivery for the following day purely to suit your own schedules.

2) The toilets stank before they were even used.

3) We had to trace and fix the leaking pipe which your employee didn’t connect securely enough.

4) The men’s toilet flusher stopped working after a very short period of time which meant NO men’s toilet for almost the entire evening.

5) On collection, your driver rang at 7:20 whilst we were on holiday - again purely to suit your own schedules.

Your reply states that matters have been ‘resolved’. Absolutely nothing was resolved. You made an apology for the driver calling at 07:20 in the morning after telling me that they start their shifts at 07:00.

For the record, NOTHING was resolved. The service and the product were completely unsatisfactory and no apology nor rectification was offered.

July 17, 2019
Unprompted review
Site Equip logo

Reply from Site Equip

Thank you for your review Mr Graham, we have now spoken about the issues, and resolved. We take all constructive criticism on board to positively improve our service in the future.

Rated 5 out of 5 stars

Thoroughly recommend!

We have been a loyal customer of theirs for the last few years and would thoroughly recommend this company to anyone. Their staff are lovely, the service they provide is excellent, they provide good value for money and their range of products are brilliant for any event or occasion. Thank you for all of your ongoing support, it really is greatly appreciated!

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer!

Great communication, fast delivery and installation and friendly staff for our events. Couldn’t recommend highly enough!

December 19, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look