Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... See more
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Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... See more
Company replied
Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... See more
Company replied
Brad Jacobs at Smarter Business is well informed about the energy industry and decisive. He made setting up a new competitive, 3 year, fixed tariff, electricity contract swift and easy, his friend... See more
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Company details
Written by the company
Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.
Contact info
1 Austin Park, Yeoman Road, BH24 3FG, Ringwood, United Kingdom
- 01444 220060
- info@smarterbusiness.co.uk
- www.smarterbusiness.co.uk
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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I secured a very cost-effective gas and…
I secured a very cost-effective gas and electricity contract for my business, and the entire process was handled swiftly and efficiently.
The process was simple, transparent, and quick from start to finish. The advice provided was professional throughout, and I felt fully informed at every stage.
I would highly recommend their services to any business looking for competitive energy contracts and excellent customer support.

Reply from Smarter Business
Luke was very helpful iwhen advising on…
Luke was very helpful when advising on our new contract.

Reply from Smarter Business
Renewal of electricity contract
Luke Singh sorted out the renewal of our rugby club's electricity contract for me. The fixed rate peak and off peak tariffs were very competitive and the whole process went very smoothly.

Reply from Smarter Business
Luke Singh sorted out my electricity…
Luke Singh sorted out my electricity contract for me. He was easy to get hold of to discuss any questions I had and got me a good deal . Thank you Luke!

Reply from Smarter Business
Easy renewal
Richard SooKoo was really helpful with our electrical renewal. He contacted me in plenty of time and I requested a call back on a later date. The quotes he pulled together were split clearly and he included all costs, so there were no hidden surprises. Thank you for your help Richard.

Reply from Smarter Business
Luke was very good and promptly replied…
Luke was very good and promptly replied to every query.

Reply from Smarter Business
Luke was reliable and professional…
Luke was reliable and professional happy with the work he completed.would definetly recommend.

Reply from Smarter Business
Excellent Service
Excellent Service, Provide us a new electric suppllier cheaper than before we had.

Reply from Smarter Business
Luke incredibly helpful and patient
Luke incredibly helpful and patient. Talked me through my options and supported me to make the right selection to ensure I was getting the best value.

Reply from Smarter Business
Luke was amazing handled my switch over…
Luke was amazing handled my switch over in 30.mins and halved my bill! Great service

Reply from Smarter Business
RED WARNING LAMP ATTENTION!!!…
I wasted several hours trying to get my energy supplier switched.
A Smarter Business employee (Luke S.) gave me the prices for the Standing Charge – 40p and the Unit Rate – 22p at British Gas.
I agreed to everything, then had to submit all my details, complete a credit check, and go through the entire procedure.
I was so surprised when I received my electricity contract, but as it turned out, the price for the standing charge suddenly increased by 50% without any reason or information from the contracting party, and the price for the unit rate also increased slightly, and I ended up with a different supplier without any information about these matters. I understand everything, but something like this isn't normal. When I mentioned it, the employee started acting offended and started threatening me that he didn't have to do anything for me and that helping me was embarrassing. Wanting to cheat a sick elderly person? I don't know what to call it, but I'll refrain from commenting on it further. Everyone knows what it is. I decided to contact the person above this employee. It turned out to be Ikshaan K., Senior Account Manager. At least, that's what the first employee had said. As it quickly turned out, the person, completely clueless, started making senseless attempts to circumvent what had happened. He started suggesting errors and mistakes. To which I replied that nothing was an error or mistake because there was email proof of everything. No one even tried to apologize or constructively explain anything. It's simply embarrassing how they're scamming people these days. This is a red flag. Beware of such practices so no one gets hurt!!!
I have been using Smarter Business…
I have been using Smarter Business since 2020 to source best rates for gas and electric for my business. I cannot recommend this company highly enough. More recently I have been dealing with Brad Jacobs who has provided a great service and also been very helpful with resolving any issues. Many thanks to Brad and the team. Jackie

Reply from Smarter Business
Just reported them to the ICO
Just reported them to the ICO. Got 10 calls in 15 minutes from these scammers.

Reply from Smarter Business
Great customer service from Loren
Great customer service from Loren, went out of her way to get an issue sorted for me very promptly.

Reply from Smarter Business
I've been dealing with Smarter Business…
I've been dealing with Smarter Business for some time and I'm impressed by their professional and friendly service. My account manager, Devani, consistently ensures I'm getting the best deals, making the process straightforward and reliable. Special mention to Savannah, who truly goes above and beyond. Justin's clarity and customer focus made me confident in choosing the right energy contract for my business. The response times are good, and the renewal process is always well communicated, with Docusign instructions being clear and quick to action. Overall, I highly recommend them.

Reply from Smarter Business

Reply from Smarter Business
From start to finish the service was…
From start to finish the service was amazing really go above and beyond to get you the best deals, definitely recommend special mention for savannah, she is a legend 🙌

Reply from Smarter Business
Excellent customer service
Having dealt with Devani my account manager for some time she is always very professional , friendly and has always demonstrated that Smarter Business is looking for the best for their customers. Contracts are always strightforward to complete .

Reply from Smarter Business
Very sufficient service and it was easy…
Very sufficient service and it was easy to complete the contract.

Reply from Smarter Business
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