Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... See more
Company replied
Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... See more
Company replied
Brad Jacobs at Smarter Business is well informed about the energy industry and decisive. He made setting up a new competitive, 3 year, fixed tariff, electricity contract swift and easy, his friend... See more
Company replied
Company details
Written by the company
Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.
Contact info
1 Austin Park, Yeoman Road, BH24 3FG, Ringwood, United Kingdom
- 01444 220060
- info@smarterbusiness.co.uk
- www.smarterbusiness.co.uk
4.7
Excellent
282 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
consultancy
thank you for the exhaustive answer Mr Mckyle Singh is simply number one
September 13, 2024
Unprompted review
Reply from Smarter Business
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard
Justin and Loren very helpful as usual
Justin and Loren very helpful as usual. Nothing too much trouble.
September 9, 2024
Unprompted review
Reply from Smarter Business
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard
Great advice and service again
Great advice and service again, many thanks Devani
September 10, 2024
Unprompted review
Reply from Smarter Business
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard
Olivia from Smarter Business was…
Olivia from Smarter Business was helpful and professional from start to finish.
September 11, 2024
Unprompted review
Reply from Smarter Business
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard
Professional and diligent
Justin was very helpful , diligent and patient with all the inevitable questions concerning utility contracts.
Professional and courteous.
September 9, 2024
Unprompted review
Reply from Smarter Business
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard
Polite people and professional
Polite people and professional. Found the best schemeto suit my needs
September 4, 2024
Unprompted review
Reply from Smarter Business
Thank you for the positive feedback! We're pleased to hear that our team was both professional and helpful in finding the best scheme for you. If you have any more needs or questions, we're here to assist!
Response times good and keep me…
Response times good and keep me informed at all stages if the renewal process. Docusign comes with clear instructions and actioned quickly.
August 1, 2024
Unprompted review
Reply from Smarter Business
Thank you for the feedback! We're glad to hear you had a smooth experience with our response times and Docusign process. If you need any further assistance, just let us know!
Excellent efficiency and performance. Well done Smarter Business
Justin is very clear and concise and very customer focused. He was thorough and very precise. I felt safe in choosing the right energy contract based in the knowledge and support he gave me for my business
I would highly recommend Smarter Business.
August 22, 2024
Unprompted review
Reply from Smarter Business
Thank you for your kind words! We’re delighted to hear that Justin provided you with clear, thorough, and supportive service. Your recommendation means a lot to us. If you need anything else, we’re here to help!
Justin from Smarter Business was so…
Justin from Smarter Business was so helpful in finding me a new electricity contract for my shop and then guided me through the process to change. Simple!
August 15, 2024
Unprompted review
Reply from Smarter Business
Thank you for the great feedback! We're thrilled to hear that Justin made the process easy and straightforward for you. If you need any more assistance in the future, don't hesitate to reach out!
Justin is brilliant sorted out the Gas…
Justin is brilliant sorted out the Gas contract quickly.
June 12, 2024
Unprompted review
Reply from Smarter Business
It is has been a pleasure to assist you in your gas contract, please let us know if you need anything else in the future.
Reply from Smarter Business
Great to hear that you have received good service our customers are very important to us!
Very efficient
Very efficient , competative, and very thorough. Justin was very polite
August 28, 2024
Unprompted review
Reply from Smarter Business
Thank you for your kind words! We’re thrilled to hear that you found our service efficient, competitive, and thorough. We’ll be sure to pass along your compliments to Justin. If you need anything else or have further feedback, please don’t hesitate to reach out.
Devani was most efficient and explained…
Devani was most efficient and explained all the details required for a full understanding of the contract and is proactive in communicating in advance changes in the wholesale energy markets.
Thanks for great service.
August 29, 2024
Unprompted review
Reply from Smarter Business
Good day, Damien. Thank you for your review. We understand that the utilities industry can sometimes be overwhelming, and we strive to provide factual information to help our customers make informed decisions. I’m glad your experience reflected this. If you need anything else, please feel free to reach out.
Justin always finds us the best rate…
Justin always finds us the best rate available. He is friendly and helpful but not pushy
August 22, 2024
Unprompted review
Reply from Smarter Business
Good day, and thank you for your review! Smarter Business values all feedback and strives to maintain high customer satisfaction. Please let us know if you need any further assistance.
Mckyle and his colleagues have been…
Mckyle and his colleagues have been excellent in trying to find me the best deals for my gas and electricity. It required a lot of extra work for them, and has all been dealt with very promptly. I’m happy to recommend their services and hope to hear from them when my next deals are due.
August 29, 2024
Unprompted review
Reply from Smarter Business
Good day Linda, thank you for your review. We are ecstatic that you have had a wonderful experience with Mckyle and the team. Your feedback is so important to us. Please feel free to reach out if you require further assistance and we will give you a call in your review period.
I have dealt with this company over…
I have dealt with this company over many years and have total confidence in the service they provide.
If you need an energy broker then you’re at the correct location with Devani in particular..!!!
August 29, 2024
Unprompted review
Reply from Smarter Business
Good day, thank you for the review. We value our customers at Smarter Business and look to achieve long-term relationships with our customers. Devani has been with our business for a very long time and is an integral part of our company. You are in great hands!
Devani Pedayachee from Smarter Business
Devani Pedayachee from Smarter Business
excellent help and reliability, very professional
August 25, 2024
Unprompted review
Reply from Smarter Business
Hi Bunny, thank you for your review. We look forward to the journey together and if you need further assistance, please reach out.
The communications were excellent
The communications were excellent, Brad Jacobs keep me in the loop throughout to secure a very competitive rate for my business.
August 22, 2024
Unprompted review
Reply from Smarter Business
Good day, thank you for your review. We are so pleased that Brad could secure the rates you require. Our customers are our number one priority and as a valued customer, you may reach out at any point if you need further assistance.
Achieved objective of 3 year renewable…
Achieved objective of 3 year renewable energy contract to meet company deadline. Quotation to contract signing within 2-3 hours.
August 28, 2024
Unprompted review
Reply from Smarter Business
Good day Nick, thank you for your review. We are so happy that we could assist you quickly. I am sure it is a relief knowing that your energy has been taken care of. If you need anything else, please reach out.
Good and prompt advice
Good and prompt advice. Have had experience of other companies offering similar service and Smarter Business and Justin were the best I have used to date.
August 29, 2024
Unprompted review
Reply from Smarter Business
Hi Steve, thank you for your review. Our priority at Smarter Business is our customers and their satisfaction, we are delighted you have experienced this. If you need anything else, please reach out.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.