Sparesgroupuk Reviews 

362
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Don't believe the "In Stock" on the website! They took payment, confirmed order then emailed to say "With regards to the above order, unfortunatley this part is no longer available, manufacture have... See more

Rated 1 out of 5 stars

Absolutely rubish! Ordered a part on Saturday, paid more than the value of the item as postage fee to have it sent via express delivery. No communication, no email received from them other than confir... See more

Rated 1 out of 5 stars

Ordered a part, paid for express delivery. They sent confirmation email then the next day an email saying unfortunately they haven't got the part in stock neither has their supplier and how would I... See more

Rated 1 out of 5 stars

Web site claims to have stock. they don't. They simply contact the manufacturer. As the part I need has been discontinued this resulted in a waste of my time and significant inconvenience (this... See more

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1.1

Bad

TrustScore 1 out of 5

362 reviews

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1.1

All reviews

(362)

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Rated 1 out of 5 stars

Avoid this company at all cost

Avoid this company at all cost . I ordered a door handle on the 5th April it is now the 25th April and still no part . I have tried ringing the contact number every day for the last two weeks no one answers the phone and I have now sent an email and will see if anyone responds to that .

April 25, 2017
Unprompted review
Rated 3 out of 5 stars

Product purchased was fine

Product purchased was fine. Delivery not so, having paid £6.95 for express delivery on a Sunday and the product not appearing till Wednesday was a less than average performance.

April 15, 2017
Unprompted review
Rated 1 out of 5 stars

not recived my item even payed for express delivery

ordered a washing mashine part witch they took the money from my bank. No confirmation email. Even payed for expressed delivery witch I've have not received. Have messaged them twice but no reply and can not get through on the phone this site is appalling I would not use this site ever!

April 14, 2017
Unprompted review
Rated 1 out of 5 stars

Absolutely rubish

Absolutely rubish! Ordered a part on Saturday, paid more than the value of the item as postage fee to have it sent via express delivery. No communication, no email received from them other than confirmation of order. It is Wednesday after noon, no item received yet. Wasted half a week when I could have get the item elsewhere. Their phone number is no use, there is no answer. Very disappointing, do not waste your time!

April 12, 2017
Unprompted review
Rated 3 out of 5 stars

Great comms but supply is lacking

Ordered item online, website stated in stock so paid for next day delivery as can't use washing machine until it arrived.
Received an email shortly after stating item actually wasn't in stock and it would be over a week before they could get it from the supplier. Although no commitment to revised delivery date.
Overall great communication but almost 2 weeks on and I still haven't got my item.

April 12, 2017
Unprompted review
Rated 5 out of 5 stars

first class service.

Always get the parts I need for my appliances, always at a good price.
Delivery service great. Never bothered looking else where, why on earth would i want to. Keep up the good work.

April 11, 2017
Unprompted review

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