Andrew was our sales person and Ian delivered the caravan and sited it for us. We had one hiccup re the past service history which is still being followed up but the buying process was smooth from get... See more
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Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
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Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, United Kingdom
Replied to 92% of negative reviews
Typically replies within 1 month
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Steve was very helpful from the day i shown interest in van right until handover day . Fab team at spinney

Reply from Spinney Motorhomes & Caravans
Excellant service caravan prep immaculate delivered on time contact was constant between paying deposit and delivery. Handover was thorough.

Reply from Spinney Motorhomes & Caravans

Reply from Spinney Motorhomes & Caravans
Met Rick from Cheshire depot at NEC show in October. Made a deal to purchase a vehicle unseen. Travelled from Belfast on Tuesday morning. Purchased vehicle and was leaving the depot by noon. Everything prefect. If C'berg made motorhomes, Rick would selling them

Reply from Spinney Motorhomes & Caravans
Again outstanding service nothing no problem, I would highly recommend Spinney Kenilworth .

Reply from Spinney Motorhomes & Caravans
Negotiations were friendly and Konrad very helpful with information. Communications were good between signing the order form and collection day.
On the day it was good that Dave was there to tell us where to park our trade in van. His handover instruction was very good. He has excellent technical and personal skill. The transaction was completed with Konrad in a very pleasant way. I hope the after sales service/ warranty is up to the same high standard

Reply from Spinney Motorhomes & Caravans
I brought my dream caravan from spinney rushden in Northamptonshire the guys are fantastic from point of sale to collection day the best service and knowing if I had any problems the guys are only one phone call away but to fair I am staying in my new van now with not a single issue I highly recommend spinney for all your caravan motorhome needs. Thanks guys at spinney Northamptonshire

Reply from Spinney Motorhomes & Caravans
Went to Spinney flintshire to buy a van..Agreed prices and paid deposit..however the next day when emptying my van I realised there was not enough storage in new van..Our fault entirely..Thought now getting deposit back could be iffy .Couldn't be further from truth..Paid deposit back immediately..not a qualm or fuss..Dealt with Simon who was top class throughout..Would definitely recommend dealings with this firm

Reply from Spinney Motorhomes & Caravans
We have a Swift caravan from this company. It is looked after by Spinney Caravans Northamptonshire.They go over and above to help us. Sue in service reception, and Craig (service manager) are a pleasure to deal with. we would like to thank them for everything they have done and will do in the future. Merry Christmas to all at Spinney Northamptonshire.

Reply from Spinney Motorhomes & Caravans
Everything went very smoothly throughout the whole process from Tony at the caravan and motorhome show right through to updates from both Becky and Barry. The handover, and as Barry said we might learn something new even though we are experienced caravaners, he was right! The handover was very thorough and didn't miss anything. Can absolutely recommend Spinneys Staffordshire, no excessive pressure just plenty of knowledge to let you make your own informed choice. Thanks to all for a great experience.

Reply from Spinney Motorhomes & Caravans
Very easy sales process, very fair part ex deal and great support on new van features tuition

Reply from Spinney Motorhomes & Caravans

Reply from Spinney Motorhomes & Caravans
The whole experience was exceptional. No pressure selling and we were all geared up for pleasurable purchase. The sales persons were so helpful and knowledgeable about the new caravan. A special thanks to Barry.

Reply from Spinney Motorhomes & Caravans
Thanks to John in sales in Cheshire, We are very happy with our new motorhome.

Reply from Spinney Motorhomes & Caravans
Spinney Warwickshire have just addressed a few warranty issues that I reported on my caravan.
The Aftersales team did an excellent job all round. All issues resolved to my satisfaction with the work completed on time.
Service Reception always polite and professional, keeping me informed on job progress.
On collection, Neal the technician gave a full account of all the work completed.
My thanks go to the entire team. 10 out of 10 from a happy customer.
This is a company who delivers on both Sales and Aftersales.
Alan

Reply from Spinney Motorhomes & Caravans
Excellent, friendly service all round, from the two Alans! Doing the deal was very easy and the handover was the most comprehensive we've had ( this is our 7th caravan).

Reply from Spinney Motorhomes & Caravans

Reply from Spinney Motorhomes & Caravans
A super company to deal with. All the staff, from the salesman, handover, delivery and even the shop staff were very friendly and all of them had the time to deal with you.

Reply from Spinney Motorhomes & Caravans
Friendly and informative staff from the moment you walk in until you leave with your first caravan.

Reply from Spinney Motorhomes & Caravans
Smooth update to our caravan. Couple of issues which were properly explained and dealt with. 2 things outstanding beyond their control which will get sorted. Good experience so far.

Reply from Spinney Motorhomes & Caravans
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