Starbuzz London Reviews 

86
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

The order was okay. The "free" coal they included was instead replaced by a small shisha flavour, which is fine. The flavour is okay, a bit weak and doesn't last as much as I would like for the pric... See more

Rated 1 out of 5 stars

Sent fake flavour, no factory seal, the lid was sealed crudely with sellotape. They eventually replied to my email and refused refund or exchange and now are ignoring me. 100% avoid this place, they a... See more

Rated 1 out of 5 stars

I've ordered 2 shisha flavours and received broken boxes. They were proper squashed like someone stepped on them, bags were ripped and one lid was missing. I emailed their customer support team but th... See more

Rated 5 out of 5 stars

Very professional and quick response. Ordering was very simple and straightforward. I had an issue on my order they quickly changed it and delivery was very fast. I got it the next day of ordering. Ve... See more

Company details

  1. Hookah Store
  2. Tobacco Shop

Information provided by various external sources

Starbuzz, London,UK, Shisha, Hookah, Apple on top, Kaloud Lotus, ejuice, eliquid, blue mist, pink, pirates cave, mighty freeze, vintage, lulava, khalil mamoon


Contact info

2.9

Average

TrustScore 3 out of 5

86 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.9

All reviews

(86)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to the shop and it was great to…

Went to the shop and it was great to chat to the guys. Had good knowledge of the products and made suggestions too which was good. Also ordered flavour which they recommended from the site recently, which was really good and quick. Came within 48 hours and with tracking. Really impressed

October 9, 2023
Rated 5 out of 5 stars

StarBuzz: A Flavorful Surprise and Exceptional Shisha Experience!

I had such a fantastic experience with StarBuzz! Their delivery was not only on time, but they also kept me well-informed with regular updates, which was greatly appreciated. But the real surprise came when I opened the package - I found a delightful assortment of sweets inside. My younger brother was over the moon and thoroughly enjoyed them. It was such a thoughtful touch from StarBuzz, and it made our day.

What made this even more special was the realization that these sweets corresponded to the flavors of the shisha flavoring. It was such a unique and clever idea. We were initially shocked at how good the flavors were. In fact, I can confidently say that these were some of the best shisha flavors I've ever had the pleasure of trying. Each flavor was a delightful surprise, and it truly elevated our shisha experience.

Now, let's talk about the tobacco itself. It looked incredibly fresh and had this amazing aroma that got us even more excited to try it. The freshness of the tobacco really made a difference in the overall smoking experience.

In summary, StarBuzz not only delivered on time with excellent communication but also went the extra mile by adding those flavorful sweets, which was a wonderful touch. Their shisha flavors are outstanding and truly stand out in the market. I can't recommend them enough to fellow shisha enthusiasts. Our shisha sessions have been taken to a whole new level thanks to StarBuzz, and I'll definitely be a returning customer. Kudos to the StarBuzz team for their exceptional service and products!

September 18, 2023
Rated 5 out of 5 stars

5 Stars ⭐️

Very helpful customer service. Purchased a lovely Savacco Shisha Pipe which I’m super happy with. Would definitely buy from starbuzz again.
Thank you.

September 4, 2023
Rated 5 out of 5 stars

Loving it!

My product arrived quickly and was packaged well and discreetly. The flavours are terrific and it is great quality. Will definitely be ordering again :-)

August 14, 2023
Rated 3 out of 5 stars

Next-day delivery was actually 3 days

The order was okay. The "free" coal they included was instead replaced by a small shisha flavour, which is fine. The flavour is okay, a bit weak and doesn't last as much as I would like for the price.

However, I did pay extra for next-day delivery because I was expecting guests. Instead, I received it three days later. I'll probably look for something more reliable next time.

May 23, 2023
Rated 1 out of 5 stars

Rubbish company they don’t have any…

Rubbish company they don’t have any phone number or anything they came late and I paid for same day delivery I won’t be going back to this company again my Shiaha lounge won’t be using there services I would give 0 stars if this was an option

May 22, 2023
Rated 5 out of 5 stars

Very professional and quick response

Very professional and quick response. Ordering was very simple and straightforward. I had an issue on my order they quickly changed it and delivery was very fast. I got it the next day of ordering. Very good quality shisha pipe and flavours. Overall very satisfied. Thank you 🙏🏼

May 4, 2023

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