The order was okay. The "free" coal they included was instead replaced by a small shisha flavour, which is fine. The flavour is okay, a bit weak and doesn't last as much as I would like for the pric... See more
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See what reviewers are saying
Sent fake flavour, no factory seal, the lid was sealed crudely with sellotape. They eventually replied to my email and refused refund or exchange and now are ignoring me. 100% avoid this place, they a... See more
I've ordered 2 shisha flavours and received broken boxes. They were proper squashed like someone stepped on them, bags were ripped and one lid was missing. I emailed their customer support team but th... See more
Very professional and quick response. Ordering was very simple and straightforward. I had an issue on my order they quickly changed it and delivery was very fast. I got it the next day of ordering. Ve... See more
Company details
Information provided by various external sources
Starbuzz, London,UK, Shisha, Hookah, Apple on top, Kaloud Lotus, ejuice, eliquid, blue mist, pink, pirates cave, mighty freeze, vintage, lulava, khalil mamoon
Contact info
United Kingdom
- www.starbuzzlondon.com
2.9
Average
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I bought a 50g of overdose
I bought a 50g of overdose. Probably the worst flavour I’ve ever had. It was suppose to be tropical and mint, but it just tasted like a very strong mint.
April 12, 2023
Reliable
Fast delivery, good quality products, very informative processes from order to receiving , shame not all flavours are available
April 10, 2023
Definitely buying again
Easy to use website very straight forward. Quick and efficient delivery and after sales services would highly recommend.
March 27, 2023
Best shop with hookah accessories in…
Best shop with hookah accessories in the world!!! Very friendly and helpful professional staff!!! Highly recommend!!!
March 13, 2023
I did not receive the delivery and the…
I did not receive the delivery and the company is very slow at addressing the problem.
February 28, 2023
Little expensive
i’m happy with everything only the prices should be little less so ppl can enjoy more and more flavours, but rest is fine! delivery 📦 is super fast!
February 2, 2023
Quick delivery they send me extra…
Quick delivery they send me extra sweets with my bluemist flavour 🙃
January 22, 2023
Prices are very expensive but quality…
Prices are very expensive but quality is very good and delivery is very fast. Not sure if the extremely high prices are still worth the purchase. The prices need to be at least 25% less than they are.
December 1, 2022
I was sent fake flavour not original
July 14, 2022
Horrible experience
I've ordered 2 shisha flavours and received broken boxes. They were proper squashed like someone stepped on them, bags were ripped and one lid was missing. I emailed their customer support team but they were not helpful at all. I'll never order from them again and would not recommended.
September 16, 2022
Really quick delivery
November 23, 2022
Flavours I paid for wasn’t nice so…
Flavours I paid for wasn’t nice so think it’s a lot to pay for if you don’t like flavours
November 24, 2022
Reply from Starbuzz London
Flavours are personal choice, you purchased flavours which are favorites and popular for many years, so the product isnt the problem, the service isnt a problem, i hope you find flavours you like which you are happy to pay for.
bad service send empty jars with stones…
bad service send empty jars with stones inside! very bad shop!
April 24, 2022
Reply from Starbuzz London
Please contact us if you have had any issues with your delivery and we will happy to sort it out.
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