Stellantis &You UK - Abarth Birmingham Central Reviews 

Aaron at Peugeot (Stellantis & You Peugeot Birmingham?) made us (myself and daughter) feel really welcome in our search to find the right motability car for me to use. Sometimes I’ve noticed if it’s motability you’re kind of sidelined a bit with these car showrooms but not Aaron. No such snobbery from this intelligent, good looking guy!
He went above and beyond providing teas and coffees and chatting about life in general to make it a really pleasant experience. We looked at different options and he was very patient and understanding of my needs. He explained everything and took time to answer all our questions. He was extremely knowledgeable about the motability scheme. Thank you Aaron for all your help.

I would like to thank Matt on the Service Desk for his help today to get my annoying Drivers Window rattle sorted out and for the care taken with both me and my car. Car now fixed and as good as new and now realised how annoying the rattle has been. Thank you Matt and the Stellantis Team … great service as always.

Stelantis Birmingham central. Take your £20k. Clutch gone in weeks, disappear off the face of the earth.
“HELLOOO”’anyone there” e mail, no response, phone no response, get back to you(NO) sales manger will ring you back (NO)……take it to a Stelantis (109 miles away with clutch gone)) zero stars, zero care, I have had to hire a car to get to work. Nothing, zilch, nada….

I purchased a Fiat 500E from Stellantis Birmingham & was promised a wall charger, after 2 months and many phone calls with the dealer & Fiat customer support I’ve gotten nothing.
All I get is excuses on both sides, the worst customer support ever .
We have never had a hand over demonstrated properly they were too busy.
was told my iPhone was too old to work with the app a few days later my friend connected it for me.
It’s the 3 rd Fiat we have purchased but after this experience I would advise anyone against buying a Fiat car.
I’ve been trying to contact Suzanne Gaunt all day 30/11/23 as requested & left a message for a call back with no response.

Courteous, helpful, knowledgeable

Great Car Salesman!!!! Aaron Neal from start to finish. I myself was extremely apprehensive about driving my new Motorbility Peugeot 2008 on collection just today. I’ve NEVER driven an automatic car before after driving a manual for over 25years. Aaron took me through he even drove the car to my address That’s how anxious I was in particular where the dealership is situated it can be tricky driving over that part of Birmingham but, Aaron had given me the confidence!!!! Truly appreciated!!!! Nice down to earth Guy!!!! Truly Nuff Respect!!!

Thanks Aaron!!!

Got to say a big thanks to the guys in Small heath Birmingham I'm so happy with my new car it looks amazing the drive is so comfortable thanks one again
Rafat and the rest of the team

A refund was due me and Rafat promised to deal with it even after speaking to the manager who also promised a refund nothing happened. After each phonecall I made Rafat repeated that it was up to the manager and he would be in touch (the manager). He never did and I kept on phoning, my last call was taken by Reece (I hope I spelt it right). Reece said he would sort it out for me ,and he did. For this I believe Reece should have some recognition from your company for outstanding Customer Relations. I certainly do as he took just over 2hours to do this, where Rafat and the manager took over a month without conclusion. THANKS REECE.

Helpful and a pleasure to have decided to go here. Glad i cancelled with the other dealership.

This garage is chaotic. When I bought the car new it was like they had never sold a car before. Terrible experience. Then today I took it in for its booked service and they said it wasn’t booked in despite me having the email confirmation. Same with the customer next to me. They wouldn’t service it because they don’t have basic Fiat parts. I would not use this dealer.

The sales guy Gazinder was very helpful, knew his stuff answered all my questions well, took time explaining everything very well, with a warm pleasant delivery

Knowledgeable staff and a pleasant environment at the location

Excellent customer service from both Lorraine and Ladan.

Very professional explained all about the lease scheme car purchase clearly. Very flexible ie delivered new car to my home. No pressure sales techniques here a very relaxed comfortable experience. Thank you to the team.

Falsely advertised a car. I drove over 100 miles to view a car and it had none of the extras which was detailed on the ad. AVOID!

The sales rep. was very welcoming and communication was clear.

Polite and helpful member of staff
Efficient service

Bought an Abarth in Nov ‘22 & was told it had been serviced. The service warning light has now come on advising a service is due. Stellantis have either a) fraudulently claimed to have done a service when they have in fact not, or b) not reset the system. Either way, this could invalidate my warranty. I have repeatedly emailed & called the dealership, and no- one has got back to me.

Picked up my new C3 Aircross in December 22, car had not had the PDI done correctly and was still in storage/transport mode, all 4 tyres had different pressures in them, and took 3 months to get everything fixed, would not use this company again, the sales team were less than helpful.