Zero service, zero welcoming, zero apologies. No welcoming when walking in, twice. Chaotic and very untidy reception desks. Eating and drinking at reception desks. Spending £1250 on my Abarth... See more
Company replied
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See what reviewers are saying
We can't thank Lafira Fernandes enough for all the help and support she provided during repairs required to mum's car. We're enormously grateful to her and the team at Stellantis &You UK Brentford for... See more
Company replied
Lovely service desk as you get welcomed in. Quick service whilst you wait in customer waiting area (with free coffee!). Lafira took very good care of me and kept me updated whilst my car was being se... See more
Company replied
Stuff very knowledgeable and helpful. Informative and attentive approach to customer. Free hot beverages available and spacious waiting room on site. I have been taken care of by Kasia and she wen... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Transport Avenue, TW8 9HF, Brentford, United Kingdom
- 0208 957 3100
4.9
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Great service thank you Kasia
January 23, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Adam Jozwiak, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Grzegorz Jankowiak, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service all perfect thank you…
Great service all perfect thank you Kasia
January 21, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Andi Berisha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia great service
January 20, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Hi Lucy, thank you for taking the time to share your thoughts. It’s fantastic to know we were able to meet your expectations. Kind regards, Stellantis &You UK
Very happy with speedy service from…
Very happy with speedy service from Kasia.
Highly recommend.
January 20, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Hi Rafal, we're grateful for your feedback and pleased everything went smoothly. Should you need any assistance in the future, we're always happy to help. Kind regards, Stellantis &You UK
Kaisia
Kaisia, she was excellent in dealing with me and my car, and helping me to better manage future service and maintenance costs, from as soon as I stepped into the dealership to leaving, it was a very good experience.
January 20, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Hi Suzanna, thank you for the excellent rating. It’s rewarding to know our team provided the level of service we strive to deliver. Kind regards, Stellantis &You UK
Great servive great customer advise…
Great servive great customer advise Kasia thank ypu
January 19, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Filipe Baebosa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
A massive thanks to Kasia
A massive thanks to Kasia. Amazing service, very helpful and respectful couldn’t ask for anything more.
January 16, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Customer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service with the smile thank you…
Great service with the smile thank you Kasia
January 16, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service thajk you Lafira
January 16, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Artur Sierant, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Always great time at Stellantis…
Always great time at Stellantis Brentford Kasia thank you for all help
January 15, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
David Tdm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great services
Kasia is incredibly helpful. She explains everything and provides updates. She made the service very simple and stress-free. Thank you!
January 14, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Anna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Simon Hall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service from Brentford thank you…
Great service from Brentford thank you Katarzyna
January 14, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Mr Ricardo Santos, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service provide by Stellantis…
Great service provide by Stellantis Brentford Kasia you are the best
January 14, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Hussein Alonan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Amazing customer service
Kasha was so lovely and helpful with my car. She helped me get serviced efficiently and i was in and out in under an hour for an exhaust problem. There was just a little wait before they could see me but i was offered coffee and it was lovely.
January 12, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Sidonie Fleury, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia always makes this a smooth and…
Kasia always makes this a smooth and pleasurable experience. Thank you!
January 12, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Andy Harding, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Perfect service from Lafira
Perfect service from Lafira!
Big thank you!
January 12, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Todor Todorov, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service thank you Kasia !
January 12, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Wojciech Schoenwald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Amazing Customer Experience
I had a service scheduled and I liaised with Ms Lafira Fernandez. Lafira was very professional, kind and quite helpful during the day. She ensured that I was fully aware of how things progressed during the day and helped with an update as and when possible. She also helped with all necessary information to make the day easy for me. Thanks a lot Lafira !
January 9, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Samir Pradhan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
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