Zero service, zero welcoming, zero apologies. No welcoming when walking in, twice. Chaotic and very untidy reception desks. Eating and drinking at reception desks. Spending £1250 on my Abarth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We can't thank Lafira Fernandes enough for all the help and support she provided during repairs required to mum's car. We're enormously grateful to her and the team at Stellantis &You UK Brentford for... See more
Company replied
Lovely service desk as you get welcomed in. Quick service whilst you wait in customer waiting area (with free coffee!). Lafira took very good care of me and kept me updated whilst my car was being se... See more
Company replied
Stuff very knowledgeable and helpful. Informative and attentive approach to customer. Free hot beverages available and spacious waiting room on site. I have been taken care of by Kasia and she wen... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Transport Avenue, TW8 9HF, Brentford, United Kingdom
- 0208 957 3100
4.9
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Once again Kasia save the day. Repairs sorted promptly. Thank you
January 8, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Tomasz Fabijanski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great and Professional service from…
Great and Professional service from Levito.
January 7, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Faysal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
I would like to thank levito for…
I would like to thank levito for dealing with me he was very proffesional and made the expeience very pleasant and efficient
January 7, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
A.marcano, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Katarzyna was just amazing was my first…
Katarzyna was just amazing was my first service ever done, she explained to me everything in detail, and gave me amazing customer service, 10 starts honestly she’s amazing.
January 6, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Sara Silvestre Ducoin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
kasia always great
January 6, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Gary House, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia best service ever!
January 6, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Robert Stawicki, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
The customer service from Kasia…
The customer service from Kasia Hryniewicz has been amazing. It’s the second time I’ve brought my car to her, and she’s always so warm and caring. I highly recommend going to this dealership — they’re top-class!
January 5, 2026
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Djibril Ndiaye, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Lafira is amazing and provide great…
Lafira is amazing and provide great service
December 18, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Steve Gerwat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Harmeet Bal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service provide by Kasia van been…
Great service provide by Kasia van been wash and ready at perfect time
December 16, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Ibrahim Mutembi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Perfect service and everything…
Perfect service and everything professional done. Thank you Kasia
December 15, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Jurgen Iliopoulos, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia provide excellent service thank…
Kasia provide excellent service thank you
December 15, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Drilon Haxhija, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Harrison Rowe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia provied excellent service thank…
Kasia provied excellent service thank you !
December 11, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Waldemar Markowski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia provide excellent service always…
Kasia provide excellent service always pleasure to work with her thank you
December 10, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Arnis Barkans, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Very helpful from start to finish,Kasia…
Very helpful from start to finish,Kasia was a great help keeping me updated throughout
December 10, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Pete Marsden, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service provide by Kasia thanks…
Great service provide by Kasia thanks Stellantis Brentford
December 9, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Charlie Gaish, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia provider Great service thank you
Kasia provider Great service thank you
December 9, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Blazej Mikolajczyk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great service provide by Kasia thank you
Great service provide by Kasia thank you
December 8, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Mt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia provide excellent service great…
Kasia provide excellent service great thank you
December 5, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Del Yeates, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.