Zero service, zero welcoming, zero apologies. No welcoming when walking in, twice. Chaotic and very untidy reception desks. Eating and drinking at reception desks. Spending £1250 on my Abarth... See more
Company replied
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See what reviewers are saying
We can't thank Lafira Fernandes enough for all the help and support she provided during repairs required to mum's car. We're enormously grateful to her and the team at Stellantis &You UK Brentford for... See more
Company replied
Lovely service desk as you get welcomed in. Quick service whilst you wait in customer waiting area (with free coffee!). Lafira took very good care of me and kept me updated whilst my car was being se... See more
Company replied
Stuff very knowledgeable and helpful. Informative and attentive approach to customer. Free hot beverages available and spacious waiting room on site. I have been taken care of by Kasia and she wen... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Transport Avenue, TW8 9HF, Brentford, United Kingdom
- 0208 957 3100
4.9
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Excellent service I was taken care of…
Excellent service I was taken care of by a lovely lady called kasia I was kept up to date during my car having an MOT. 10 out of 10 from me.
November 3, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Paul Shrubb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Lafira thank you for today great servicr
November 3, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Boguslaw Swiatek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Fiona is always very helpful and…
Fiona is always very helpful and professional
October 31, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Nicola Batchelor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Paul Hurdiss, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Thanks Katrina great service
October 31, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Joe Richiee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Katrina was brilliant
Katrina was brilliant, great communication and washed it even thou it was a recall.
October 29, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Colin Tedder, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great place great people thank Kasia
October 29, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Artur, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Larry’s was very professional and polite
Lafira was very professional and polite
October 28, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Kim Jones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia welcomed me with the smile great…
Kasia welcomed me with the smile great service thank you
October 28, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Connor Roberts, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Lafira went above and beyond for…
Lafira went above and beyond for booking in my service and getting it done quickly for us. Excellent customer service
October 28, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Rebecca Hall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Thank you Kasia
October 24, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Tibor Szoke, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia thanks
October 23, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Yaw Sarpong, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia thank you for your help with the…
Kasia thank you for your help with the service
October 23, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Paul Roberts, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia went above and beyond
Kasia called the day before my MOT to say I could drop the car earlier than I’d booked in, which was extremely helpful for my commute!
She explained the process perfectly and called to let me know it had passed.
Great experience
October 23, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Frank Fallon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Very good service
Lafira Fernandes isvery helpful and friendly . A pleasure to do service with
October 23, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Lucinaldo Soares, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Thank you Kasia for your help
October 22, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Killerbaba Ukrb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia thank you
October 22, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Dawid Zielinski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Shiv Moktan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia Hryniewicz is wonderful to deal…
Kasia Hryniewicz is wonderful to deal with in every respect and is a great asset to the business!
October 18, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
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