Zero service, zero welcoming, zero apologies. No welcoming when walking in, twice. Chaotic and very untidy reception desks. Eating and drinking at reception desks. Spending £1250 on my Abarth... See more
Company replied
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See what reviewers are saying
We can't thank Lafira Fernandes enough for all the help and support she provided during repairs required to mum's car. We're enormously grateful to her and the team at Stellantis &You UK Brentford for... See more
Company replied
Lovely service desk as you get welcomed in. Quick service whilst you wait in customer waiting area (with free coffee!). Lafira took very good care of me and kept me updated whilst my car was being se... See more
Company replied
Stuff very knowledgeable and helpful. Informative and attentive approach to customer. Free hot beverages available and spacious waiting room on site. I have been taken care of by Kasia and she wen... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Transport Avenue, TW8 9HF, Brentford, United Kingdom
- 0208 957 3100
4.9
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Kasia thank you for all your help
Kasia thank you for all your help
October 18, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Ewa Salewski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia is the best service advisor ever !
October 17, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Kev, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Excellent service from Peugeot and…
Excellent service from Peugeot and kasia was more than helpful. Completed my service within the hour and even cleaned the inside and out of my car. Super happy
October 17, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Annie Maria, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
James Pusey, we're so glad that we were able to go above and beyond your expectations!
Always is so nice to visit Brentford…
Always is so nice to visit Brentford and Kasia
October 17, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Vijay Singh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Reply from Stellantis &You UK - Abarth Brentford Service
Haroon Khan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Brentford and Kasia is the best
October 17, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Sujan Tulachan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia great service!
October 16, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Wes Hassett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
The service was out this world
The service was out this world , thank you Lafita
October 16, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Neal Sills, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia has been amazing
Kasia has been amazing, she always kept me updated & reassured ⭐️⭐️⭐️⭐️⭐️
October 15, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Joshua Gustave, we're so glad that we were able to go above and beyond your expectations!
Kasia cheers!
October 15, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Haroon Patel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Kasia she save my day thank you
October 14, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Steve C, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service. Steve C, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Fiona is legend!
October 14, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Fiona thanks as always you are the best…
Fiona thanks as always you are the best !
October 14, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
David Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Booked my van in for service at…
Booked my van in for service at stellantis Brentford.
The service I recieved was nothing short of exceptional. They had kept me updated on all aspects of the service which was great and sent me a video of checks they carried out on vehicle.
Special mention to Lafira she was very professional, knowledgeable and polite.
Would highly recommend
October 13, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Ramn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Great customer service and speed
Great customer service from Lafira!
October 10, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
I recently used Stelliantis & You for…
I recently used Stelliantis & You for the inspection and service related to my car and I’m very pleased with how everything went. The team was professional, friendly, and took the time to explain each step clearly. The process was smooth and efficient, and I really appreciated their prompt communication and care. Thank you for the great service and support!”
October 10, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
C. Langston, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Best service done from Lafira
Best service done from Lafira. Thank you so much!
September 24, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Leader Removals, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
Very good experience in Brentford…
Very good experience in Brentford Peugeot. Had a headlight bulb replaced and the service was so fast and efficient. The customer advisor, Lafira Fernandes was professional and polite, and able to answer my questions. Thank you. The waiting area is comfortable and clean. I recommend this place.
September 12, 2025
Unprompted review
Reply from Stellantis &You UK - Abarth Brentford Service
Busy Family Of3, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Brentford Service.
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