Stellantis &You UK - Abarth Sale Reviews 

77
TrustScore 3.5 out of 5

3.3

Washway Road 253, M33 4BL Sale, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Arranged a test drive online. When I arrived at the garage, the staff member I was booked in for an appointment with wasn’t in. Additionally, there were none of the cars I was looking for available fo... See more

Company replied

Rated 5 out of 5 stars

I can't talk highly enough of this Peugeot dealership in Sale, from the minute we walked we were made to feel welcome. We visited several other manufacturers showrooms, whilst choosing the right... See more

Company replied

Rated 5 out of 5 stars

A warm welcome and a very knowledgeable calm sales advisor called Kent. He was helpful, kind, patient and able to answer all our questions and offer good advice. The whole process was very professiona... See more

Company replied

Rated 5 out of 5 stars

Great service again from Peugeot Sale. Good booking process with a phone call the day before to clarify arrangements. Efficient collection and delivery service. Works were completed with a video... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Washway Road 253, M33 4BL, Sale, England, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(77)

3,026 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

August 6, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Littlemj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Abarth Sale. If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Professional service

August 1, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Martin Toward, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

Rated 5 out of 5 stars

Professional & Efficient Service Visit

My visit for a service/MOT was handled both professionally and efficiently. I was kept informed of the outcome of my vehicle's health check, necessary additional work/parts and associated costs during the course of the day.

July 24, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

L. Davies, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Everything straightforward

Everything straightforward
Car collected and returned

July 1, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Hello Pauline Moore, thank you; we appreciate your feedback! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Abarth Sale

Rated 5 out of 5 stars

Dominic was excellent throughout the…

Dominic was excellent throughout the whole process and very approachable and honest! The sale went through very smoothly.

June 30, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Geraldine Gallagher, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Abarth Sale! Thank you, and have a fantastic day!

Rated 4 out of 5 stars

Customer Service

The gentleman who booked me and and out was very polite,friendly and efficient. The coffee area was nice and relaxing.

June 22, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Sally Ann Marsh, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

Rated 5 out of 5 stars

Sale showroom feedback

Dominic was really helpful and knowledgeable, not a pushy salesman at all. The overall experience was excellent

May 11, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

D Munro, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Abarth Sale! Please don't hesitate to reach out if there's anything additional we can do for you.

Rated 5 out of 5 stars

Staff and Malcom in motability really…

Staff and Malcom in motability really friendly really easy to order in the day. Citreon rang straight away after requesting a brochure although there wasn't a espace tourer to view and test drive I kind of expected it and wasn't bothered at all as I just wanted to order anyway. Really quick and easy to order

April 8, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the service Malcolm provided. We look forward to seeing you again!

Rated 5 out of 5 stars

Every thing went smoothly and well…

Every thing went smoothly and well organised

March 13, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Ged Thornhill, we are so pleased you enjoyed your visit to Stellantis &You Abarth Sale! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

Thank you for taking care to my car

Appointments and timing respected, professional checks and urgent repairs provided to allow me to be back safely on the road . Thank you

March 5, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

D L, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Rated 5 out of 5 stars

Very happy with experience at Sale and looking forward to nea car.

My husband visited today and ordered a C3 Aircross. He seems to be very happy to have a new car, so that is very good for him. The staff at Sale were very pleasant and efficient.

January 19, 2024
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. Phoned today for advice and the way I was spoken to and fined off by a service team member was appalling. Was eventually put through to the service manager who apologised and explained the situation better. Will also be putting in a complaint about Stallantis in general.

January 10, 2024
Unprompted review
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Judeth Louise Rigby, we regret to hear that you had a negative experience with us. Thank you for leaving feedback. Please reach out to us at 0161 972 3091 so we may identify ways to improve your experience.

Rated 5 out of 5 stars

Faultless and very professional customer service

Faultless Service! Customer service team were very welcoming, patient and friendly. The team kindly and professionally dealt with all my questions and even suggested where I could get some lunch whilst I was waiting for my car service (which was a perfect suggestion and truly most welcome) I was kindly offered a drink on my return whilst I waited to collect my gleaming car,that had been given a complimentary service wash (again most kind and very much appreciated) also kindly gifted a winter pack. Faultless and professional - Thank you Tracey Harrington

November 20, 2023
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Hes, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Abarth Sale! We hope to see you soon!

Rated 5 out of 5 stars

Very friendly service

Great service. Very friendly and Jamie was very helpful.

December 6, 2023
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Hi Wayne Fox, thank you so much for your positive comments about Stellantis &You Abarth Sale!

Rated 1 out of 5 stars

What an absolute bunch of crooks

What an absolute bunch of crooks. I can not actually believe i handed over Money to these bunch of cowboys.
You walk in and it looks like a reputable company. So you think you can trust them and be willing to pay more than you know the car is worth because they can be trusted. But you may as well buy your car off kev on a corner. I can not believe how bad this place is. They make lots of promises. But keep none.
Currently taking them to trading standards. So will post more once I’ve received a response.

November 9, 2023
Unprompted review
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

We are disappointed to hear that you did not have a more positive experience with us at Stellantis &You Abarth Sale. We would like the opportunity to address your concerns. Please reach out to us directly at 0161 972 3091 when you have a chance. Thank you, and we look forward to hearing from you.

Rated 5 out of 5 stars

Super Service

Super service agent. Kept informed throughout by the service engineer. All the work completed on time.

November 12, 2023
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Hoddy, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Abarth Sale! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Abarth Sale

Rated 1 out of 5 stars

Bad customer service

I reserved a car at the Sale branch last Monday evening. By lunchtime the next day, I had received a refund of the reservation fee with no explanation, and no one had responded to the email sent when I reserved. I called the branch and was told someone else had reserved the car and it had been sold to them. As you can imagine this was not the experience I was expecting to receive. The vehicle was still showing as available and could be reserved for a few days after that.

The Redditch branch has pretty much the same car - same make, model, colour, year and just 100 miles less, but it is over £1000 more. I have asked if they will match the price and they have said they won’t do any deal. I don’t understand how there can be £1000 difference between branches of the same dealership.

The whole situation is bizarre and has left a bad taste in my mouth. Would not recommend.

October 10, 2023
Unprompted review
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

We are disappointed to learn of your experience here at Stellantis &You Abarth Sale, but will take this opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.
All the best,
Stellantis &You Abarth Sale
0161 972 3091

Rated 5 out of 5 stars

Best garage I've ever used

Always a pleasure to use this garage. Great customer service, help and advice.

October 5, 2023
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Hi Sharon, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Abarth Sale

Rated 5 out of 5 stars

Fab from start to finish!

Amazing customer service from start to finish! Communication from the get go was impeccable up until I received my car and then was told if I needed anymore help he was just a phone call away.. couldn’t be happier with the service I received. Kent went above and beyond and always had time to answer any questions I had, even when i rang up or had emails to reply to, they were prompt and professional. On the day I went to collect my car, he shown me how to work everything in the car which was lovley since Im new to this whole car business 😅.fab handover process ..Couldn’t have asked for a better service! Thankyou again Kent, your professionalism and kindness went along way. 😁

September 26, 2023
Unprompted review
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

Chelsea, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! we're happy to hear you had such a positive experience with our team!

Rated 5 out of 5 stars

Seamless service Great block couldn't…

Seamless service Great bloke couldn't do enough for me keeps you in the loop every stage very impressed fabulous outfit beautiful cars at fabulous prices

September 26, 2023
Unprompted review
Stellantis &You UK - Abarth Sale logo

Reply from Stellantis &You UK - Abarth Sale

John Mc Govern, we are so happy to read such a great review about Stellantis &You Abarth Sale! We look forward to your next visit! Take care!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look