Stellantis &You UK - Citroen Birmingham Central Reviews 

Fast and no nonsense. Louise kept us informed and it was ready in no time.

Many thanks to the Team at Stellantis Central Birmingham especially to Omar for looking after me, my car and for regular updates throughout. I opted to wait for my car MOT & Recall work which was completed within the 3 hours duration I had been advised and it was made a pleasant three hours wait. Nice environment, pleasant staff and so many complementary coffees and my car Passed too, who could ask for more. Thanks Omar and the rest of the Team .. well done as always.

Pleasant staff and quick service. Many thanks to Omar at Birmingham Central Branch

Louise The girl a a Who looked after my service experience was very good kept me informed what was going on and very helpful

great experience. thanks to Omar for being kind and polite.

Hey a great experience. Huge thank to Omar for taking care of us.

Omar was very helpful and service was 5 star

Good service

Mohammad was an excellent with his customers skills look after my mother and myself when we took the car in.

Great service and hospitality

Good communication and updates from Omar. Four stars for the length of time taken waiting

Good communication and good service, from Umar. Thanks

Always treated with respect and good service at the reception,any work carried out or needs to be done to the car i am fully informed of cost and time to fix..
Excellent service!

I had a very good experience from going in to book my car. When I attended I asked for a quote for another issue not related to my original call and Omar went out of his way to find part number and cost.On the day that the car went in Omar explained the work to be carried out and time it would take. He even arranged the car to be wash’s which was appreciated.
Well done Omar

Everything smooth and easy. Omar easy to deal with.

Had a really positive experience getting my car MOT’d here. I dealt with Omar, who was friendly, approachable, and very helpful throughout. My MOT failed the first time, but Omar clearly explained what was wrong with the car in simple terms, without any jargon, and gave genuinely useful advice on how to get the issues fixed.

Once the repairs were done, they arranged a free MOT retest within a week, which was a big help as my MOT was close to expiring. The retest was quick and straightforward, and everything was handled efficiently.

Overall, great customer service!

First year service of my Spacetourer.
AJ & the service team were excellent & looked after me & my car.
Thank you & keep up the good work.

Took my Peugeot 5008 in with a fault (rear window dropped intermittently). Was told that this fault was normal and was caused by cold weather. As the fault ‘dropped window’ didn’t occur during the triage at Stellantis Central Birmingham I was told there would be no action. They let me, a Peugeot customer of over twenty years, leave the site with a known fault they were unable to rectify. The window could drop at any moment and the car be left vulnerable to break ins.

Vehicle initially bought in for a safety recall repair, however part not available so one wasted trip.
Second visit, vehicle left for repair and MOT, but on completion the collection was delayed because Stellantis can't seem to organise themselves

Seen Lorraine the motability manager, very nice lady and new her job well. Arrived at 230 left at 3.40, having talked through the car I wanted, and Lorraine placing the order for me.
Excellent

Service staff were good but the rest of customer service was terrible from waiting for them to come collect my car (which was 2 weeks after what day was agreed) to collecting the car. Was told 15-20mins then extended slightly as mu car was blocked in and they were moving the cars to access my car but now been an hour of waiting and still no car. Absolute joke