Stellantis &You UK - Citroen Birmingham Central Reviews 

128
TrustScore 4.5 out of 5

4.3

100 Small Heath Highway, B10 0BT Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have been going back and forth with my car repairs between two different capanies who have communication issues. I got very frustrated because both were given me conflicting information and no b... See more

Company replied

Rated 1 out of 5 stars

Service and repairs booking originally took weeks due to cancellations caused by a lack of staff. Charged a fortune for diagnostics which failed to identify problem with a faulty fan motor. Simply res... See more

Company replied

Rated 5 out of 5 stars

Many thanks to the Team at Stellantis Central Birmingham especially to Omar for looking after me, my car and for regular updates throughout. I opted to wait for my car MOT & Recall work which was comp... See more

Company replied

Rated 5 out of 5 stars

Had a really positive experience getting my car MOT’d here. I dealt with Omar, who was friendly, approachable, and very helpful throughout. My MOT failed the first time, but Omar clearly explained... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 100 Small Heath Highway, B10 0BT, Birmingham, United Kingdom

  • 0121 7667 060

4.3

Excellent

TrustScore 4.5 out of 5

128 reviews

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Replied to 97% of negative reviews

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4.3

All reviews

(128)

3,040 reviews in the last 12 months

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Rated 5 out of 5 stars

As always first class service from your…

As always first class service from your team in Birmingham I just want to give a special thanks to Richard Bissett who had been so helpful sorting out my new car and has gone the extra mile to make sure I get the best deal possible this is the reason I keep coming back to Citreon

April 3, 2018
Unprompted review
Stellantis &You UK - Citroen Birmingham Central logo

Reply from Stellantis &You UK - Citroen Birmingham Central

Hi Sally,

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know!

Kind Regards,

Ollie

Rated 5 out of 5 stars

Our experience at citroen with Richard…

Our experience at citroen with Richard bisset it was of 10 stars we are thankful for everithyng

March 26, 2018
Unprompted review
Stellantis &You UK - Citroen Birmingham Central logo

Reply from Stellantis &You UK - Citroen Birmingham Central

Hi Anusa,

We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!

Kind Regards,

Ollie

Rated 5 out of 5 stars

Sara has processed my purchases over…

Sara has processed my purchases over 10years and has always been excellent. She always explains everything thoroughly.
I have enjoyed all the cars I've had and I'm sure my new C3 will be the same.

March 22, 2018
Unprompted review
Stellantis &You UK - Citroen Birmingham Central logo

Reply from Stellantis &You UK - Citroen Birmingham Central

Hi Sara,

Thank you for taking the time to let us know how we did. We hope you have a great day!

Kind Regards,

Ollie

Rated 5 out of 5 stars

Very good service

Very good service - they did not rush anything and everything was explained clearly.

March 16, 2018
Unprompted review
Stellantis &You UK - Citroen Birmingham Central logo

Reply from Stellantis &You UK - Citroen Birmingham Central

Hi Ynyr,

We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!

Kind Regards,

Ollie

Rated 5 out of 5 stars

Sara & Tamara were very helpful

Sara & Tamara were very helpful . I felt at ease & felt they went out there way to accommodate me & my needs. I would definitely recommend this dealerships & these members of staff to my friends. Thank you.

February 15, 2018
Unprompted review
Rated 5 out of 5 stars

Vary happy customers

From the initial contact to the post collection the staff at Robins and Day were very helpfu and curtious. They answered all our questions clearly. This is our 5 new Citroen and the 4th from Citoen/Robins and Day All in all very satisfied customers.

December 2, 2017
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault anything

I’ve never had any problems with Citroen since purchasing my DS in October 2015. All the staff make you feel welcome as soon as you walk through the door. Showroom is always clean and well presented with a wide selection of new cars. Very happy!

November 20, 2017
Unprompted review
Rated 5 out of 5 stars

First Class Service

First class service from all people I dealt with ! No pressure sales people which is a bonus these days ! Would recommend paying them a visit for your next car

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Paul Murray was very informative

Paul Murray was very informative. Very warm welcome into the showroom and explained the financial changes and changes to the new DS3. Made the whole process easy to understand and enjoyable.

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

Robins and Day offer a great service

Robins and Day offer a great service. Clair who was the sales person was great and very helpful. she dealt with my purchase very professionally.
the car is great but then i only had a for couple of days, lets hope it lives to its expectations.

i would definitely recommend Robins and day as they are much better then auto trader and all their cars come with one year warranty.

i didn't do finance as i didn't want the interest, so i paid my car in Cash.

October 31, 2017
Unprompted review
Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Made my purchase a pleasant experience, no hassle and very straight forward transaction.
I would highly recommed this dealership.

October 13, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent range of cars

Excellent range of cars. Happy to help and very informative. Richard was more than helpful and very accommodating. I would highly recommend Richard and Robins and Day.

September 13, 2017
Unprompted review
Rated 5 out of 5 stars

Citroen Birmingham

Despite having to wait a short while I was very happy with my visit to order my new c3. I have dealt with Richard Bissett for 3 citroens now and every time has been a pleasure. He is a personable and professional person that makes the ordering of the car easy and efficient.

September 12, 2017
Unprompted review
Rated 5 out of 5 stars

Richard Bissett car sales advisor

Richard Bissett was my new car sales advisor. I found him to be friendly, informative and when asking his opinion felt I had an honest answer. So nice to deal with someone with a smile on their face! Any query I had he came back to me quickly with an answer.
A credit to your team.

August 22, 2017
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

Extremely helpful and obliging staff, excellent value for money and an all round good experience. Every effort was made to make buying a new car as stress free as possible. Many thanks

August 22, 2017
Unprompted review

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